HMR

The app is great at tracking and reporting (emailing) my data. A few issues: 1. The app needs to open faster instead of synchronizing every single time it's opened; 2. In my Phase 2 program, we keep track of vegetables, fruits, proteins, and grains separately. That needs to be incorporated into this app. If those two problems are fixed, I'd give this a 5-star rating.

The basic app is great - tracks my food and weight. Just what I need. But...(1) takes 20-30 seconds to "update" every time I try to view my info, not just when opening; (2) after the latest update it no longer sends my info from the weekly page to my group leader - it opens an email but with no data. Fix these and I'll be happy to increase the number of stars.

The daily updates section takes ENTIRELY too long to load. This is the most frustrating part of the app. Also there's a bug where entering my PA on Monday for Sunday kept adding the PA to my Monday PA. Otherwise I think the app does a lot of things right. The load time is easily the most frustrating part in an otherwise decent user experience.

Taking a star away because this app takes longer and longer to load every day. It hasn't loaded at all for me today. I haven't been able to record anything today. This is the easiest weight loss tracking app I've ever used!

Absolutely horrible app. Requires lots of time for it to sync every time it is accessed. I haven't used any other app that preforms this badly. Data should be kept locally on the device and be able to be accessed even when off line. Not everyone has 100% full time access to the internet. I had to give it one star so that I could submit this review but that is overrating it by more than I can explain. For an app that is developed and run by a corporation this should be the biggest embarrassment. Please find someone that can write a usable app.

For several weeks now, I've entered my information double checked to be certain it's on the correct date. Go back in an hr or so later to add additional data, only to find everything missing. I re-enter the information, then it's doubled, tripled in some cases &/or moved to a different day. I've been having fits with it even more than usual the past couple days. Also, as others echoed, it takes WAY too long to open and update. It should already be cached at least for a day or two's information.

I have been using this app successfully for 3 weeks. Today, however, it has taken on a mind of its own. 1st thing this morning, it already had me listed as having 3 shakes, 2 meals, and 2 bars for the day. The weekly tracking was off in a wacky way too. Next week's already shows me having had shakes and entrees next Wednesday! I don't know if the time change screwed things up or what, but if this is going to mess with my info, I am going to have to uninstall. I depend on it to keep track of my counts.

This is the worst app I've ever used. If I could give it half a star, I would. I recently changed devices from a Motorola Droid Turbo running Marshmallow to a Google Pixel running Nougat and the app doesn't work any more. When it was working, it was slow to update and crashed when I try to update our coach's email address. Good luck trying to find any sort of support for this app too. There is nothing, and I mean nothing, on the HMR website as far a support contact information. You are better off tracking your food using pencil and paper!!!

This app crashes every time I use it. Why isn't the developer reading the reviews and fixing the problems?

I can't add my class or coaches email address, the app keeps stopping. I'm supposed to email my report in weekly. The app stops every time I try to do anything with the settings. I went on the laptop and the app doesn't even recognize my password or username. Useless.

Constantly updating EVERYTIME you open it. NOT convenient at all

I am using this app on my phone and it works ok. I installed it on my tablet and it won't download my data. Not worth the time or trouble to get it working.

Very useful app but the update every time you access the app is very frustrating and can piss you off. Why does the app need to update so often.

Has issues often where you cant update or change the settings. For the mo ey you spend, they need to fix the app.

I wasn't expecting this app to be so helpful and updated. Very easy to use.

It can take over a minute and a half to "update" (clocked at 1:36 once), and it updates every-single-time you open it or switch to/from it. Track your physical activity in another app? Plan on spending an hour a week entering your data. DEAR HMR: I looked at the code, and this could be fixed with one if-statement. If you updated within the past 15 minutes, don't update again. Problem solved. Come to think of it, it should just update on save.

Doesn't work for 7.0

DOESN'T LOAD!

Would love to be able to go back and add weight history.

When I signed in on new phone all my data was erased is there away to restore it? Help

This is the easiest weight loss tracking app I've ever used!

Weight management

I took a leap of faith after not updating the previous version. It is working well now and my previous data is still there! Now I can switch to my new phone without worrying about losing my data!

Went to log some food and PA,and it took me to a standard set up account page. Tried to enter E-Mail I use to send weeklys to instructor. Wanted me to set up new account. I hope I didnt lose all my data since 1/6/16. I also keep log book but it was a few days behind. Yesterday I would have given 5 stars and will change if the app works as it did before update.

With the update I able to see my weighloss history and my daily tracking. Everytime I go into the weekly summary and settings the app crashes, I have to manually calculate my numbers which has become a huge annoyance. I emailed hmr on February 26th and have yet to get a response. Please fix this as this has gone on too far.

All of a sudden today I can't get into my app. It asks for a login and doesn't recognize anything I put in, won't let me re-register or look up my information like a forgot my login and/or password option. So I am sure I lost all of my data. I am pretty upset because I don't have a book so I've lost all my information about my progress and I am @home so I can't get it from a center. I was pretty happy with it until today.

App automatically updated and now will not let me log in with my email or username. I can access my account online, but the update has rendered this useless.

I thoroughly enjoyed this app before the uppdate last week. First, the update crashed the app and I had no information for my class that night. Now the PA calculations are wrong so it needs to be calculated by hand. Before the update, I would have given this app 5 stars. It's been a week and it stlll is not fixed, nor has there been any comments or apologies from the company.

This is the second time I have lost out on this app. If I had not kept my progress updated on my fitness pal, I would have lost everything. Next time extensively test an update before you release it on everyone. TOTAL FAIL.

Unlike others, I had no trouble setting up an account, and I can now use the app on multiple devices thanks to having my data online. One major glitch. The calorie calculator no longer enters the right number of calories per minute for my weight. I have to do my own calculations.

All my data was lost and I had to set up a wile new account. I had called about the app and they told me we were locked out so our data wouldn't be lost. There went 5 weeks of data. Not happy with that when I was assured. Not sure f they can get it back for me?????? That's a huge hunt guys.

This app auto update and now I can't log in or retrieve any data. Very frustrating!

This was broken about 10 days ago. Is there someone from hmr that can give us an estimate on when a fix will be delivered??

This app worked well until this update. Now all of my data is gone and I cannot even log in to start over. Total failure HMR! This would have rated 4 or 5 before this.

As of today I no longer can use my app. It asks for an email, which I put in, but then gives me an error if I try to go any further. I couldn't email my numbers to my educator today. Please fix!

Lost all my data. Seems to be incompatible with my phone now and will not let me sign up. Based on this I'm worried if I ever get it to work my data will not be protected in the HMR cloud. Sadly I've lost 127.4 lbs on the diet but they can't get the non diet stuff right

I am unable to login? Have a meeting tonight and I can't submit my information to my health educator? Someone needs to to some development of the app before the update....

The app updated itself this morning. Now I can't login or access any of my data. I owe my heath educator my stats today too making this very disappointing. It makes me want to reconsider the entire program.

With the new update of the app, the calorie count per minute are now inaccurate (e.g. previously it said 7 cal/min for medium exercise for my weight, now it says 3cal/min).

This latest update broke the app. It now requires a login, but won't let you create one. It also appears all my data is gone. I AM VERY UPSET!!