Hong Kong Airlines

You check in, but there is no record Can't add flights, you flight information is not automatically checked, return flight is not shown when checking in for outward we journey. In fact this app is fairly pointless. The Muppet at HKA who oversees the development should be fired. No updates on the flight I'm following, why is there no pop up or information on the welcome screen? I registered in one language and I get sent email in another. Do these guys have a clue what they are doing?

HK app and website experience as a whole is abominable. Purchased tickets not showing up in app. Check-in details frequently fudged with nonsense data like incorrect passport numbers. The underlying system is so unreliable that there is zero confidence for the end user.

#MemoryHog #NeverEndingBGService #NotUseful #FakeScreenshot This app leaves never ending BG services and restarted itself after being killed or reboot. Opted-out for notifications could not prevent the app consuming valuable system memory and battery. Orders from website could not shown on the app. SMS confirmations are never sent. Screenshots shown on description are captured from iOS which should be deemed as fake for Android users on Play Store.

Used to work. Recently unable to choose destination. Please fix.

very bad app.please improve. i always cannot pull out the destinations i wanted.

Problem in adding pessengers after decided the flight. Pls fix. I tried several times but still can't buy the ticket.

This app is ridiculous, i cant even search a flight

The currency is changed to rmb. I want hkd

good

输完说851开头不能用，姓氏栏又说可以输中文。。。。妈的智障

Can't login with correct membership number and password. Please fix it.

Tried to check in. Hit agree to terms and conditions, hit submit, goes back to main page with no explanation.

Simply won't proceed check-in unless you choose to buy their useless "Travelease" insurance plan. They will not show any warning message but just keep you on the same screen. HOW CAN THEY FORCE CUSTOMER TO BUY THEIR INSUR!

Booked tickets in web, but no records found in apps, database never synchronize? Or other reasons?

積分己超5万，但系统沒自动更新会员级別及沒有新卡发出，投訴又沒理，跟国泰沒法比

收到短信通知我的金鹏会员号由3003****** 更改为6603******, 登入后发现之前的3003所有订票记录都不见了！已付款但还沒用完的年票也消失了！3003号的也不能再登入！太可怕了！

After updated the app on 18 Nov, i can't open the app, is it wrong with the app?

Doesn't not let me do a online checkin before my flight

Both website and app SUCK!! Due to typhoon 8 in Hong Kong, return flight from Sapporo camcelled. But no status on follow up flights or who to contact. No related arrangement info nor contact channel on website or app.

Terrible experience. Can't open. When it does, network error on wifi and 4G LTE. Badly built app. Samsung S5 LTE+

This app sucks. It does not work and waste my time.

Tried a few times, and it still didn't work. Forget it.

Cannot work. Please fix it.

Please fix it

Nobody work ?

Can't open

Always crash

It s. Good.

After booking my flights the payment fails all the time. Worthless.

Cant make payment after filling in all info. Waste my time.

Cant book...please check & test...apparently your app support is not even 1 star

What a waste of time.

Can't select destinations after the latest update

App got stuck after payment & slow & confusing. I got booking confirmation, but not yet itinerary. My friend who book via website got it immediatly.

Can't open in Mi 5

Keep force closing after updated to the latest version. Can't view my itinerary at MyTrip both online and offline

Unhelpful errors and will not connect.

Very user friendly app, the only thing I worried about was that I could not put a space between my first name and middle name and you can only book for 6 passengers at a time and we were a group of nine, luckily I found that you could reserve your seats for an hour before payment, so I reserved 4 seats, then paid for 5 seats and went back to pay for the 4. One niggle, we weren't given the seats I had booked on the return journey to Bangkok and we were also split up. Go to settings to change language

After installed, it looked exactly like the mobile web, very confusing, thought the install did not went through well and brought me back to the web. After that, not sure if it is the app or the server, bloody slow and continuously giving error, very confusing again. The visa payment detail screen has 2 buttons and no idea what they are for, don't know if I need to click one of them!

cant even open it after updated