Hik-Connect

Last update causing a lot of issues. Version I had previous to update was pretty solid. I hope you fix the issues or roll back to the older version. Reading reviews I am not the only one having issues of 3/4 screen of one camera and a 1/4 screen of another. Cameras saying offline when they are not. Very laggy to load live views.

Ive just had the cctv installed. Whilst im happy with the quality of the cameras, the App that comes with it and support to fix is a joke. Cant do any playbacks on line disturbances as it keeps throwing up error messages. Cant do any playbacks on camera. They have updated App recently and its not worked since. The functionality of this App is useless. Please read this review and sort as this is not what i paid for. Youll lose a lot of future business if you dont listen and read your feedback/reviews.

In this time can not see the camera on app mobile and iVMS 4200 on pc. But i can see view camera directly from record box connect to TV. Dont know why, app say device offline. It happen yesterday. Maybe have problems with server Hik connect?

Very buggy and unstable. Loading cameras can lag at times. Zooming in/out also causes occasional screen freezing. Apparently, most reviewers are experiencing the same issues. Playback is non existent the further you venture after midnight!! Tech support is also underwhelming and appears to be thrown together and unprofessional. @HIKVISION, hardware is good but, software, app & customer/tech support neglect will be your downfall..

Motorised camera won't work on ptz on this new updated app. As an installer this is frustrating when trying to sell camera's to clients....

The last update is very bad!!! When i select to show all my camera(4) the video automatically put in basic quality, and i can't putt all 4 in hd mode,only one by one.....

Won't let me download or send via WhatsApp. Says 'file not supported' Previously I had to edit it and save in order to send. Now it won't even download onto device from app. System is good but this app is hit and miss.

I need to be able to restart a patol with a PTZ camera after manually moving the PTZ. Also it keeps logging menout randomly. Fix those things then I will give 5 stars.

HikVision is terrible. It constantly buffers and yet I have plenty of upload and download speed. It's not worth it.

The update from a few days ago is causing a software exception and shutting the app down. Please put a patch out ASAP. How do software engineers put out an app without testing!

This app has be great up until the last update. When swiping from one camera to the next the image is showing a piece of the feed from another camera.

Poor app slow speed and playback controls. Buggy. Can never seem to view the camera correctly.

Latest update keeps showing "Software exception" and shutting down the app. Please fix ASAP!

There is a lot of options/settings not available on line via the application, but only on the dvr...some of them very handy and useful, unfortunatelly not on this application (yet)...

Sometimes every 10 second the system kick me out then need to login again

Latest update messed up screen aspect ratio. Pls fix asap

The hikvision box/application, s will only let me view for 1 device why... (this device has already been added to a nother account please delete it from the previous account before contacting)

I am unable to add more than one device

Still buggy, this morning's update has now rendered alarm recordings un-playable, video starts but then quickly ends!

Unable to adjust motion detection areas or sensitivity of the smart doorbell with the update to this app. Please remedy asap.

Worst app not working on Tv

This latest update is very bad!!!!!

You can't play push notifications it just jumps to the end of of the playback video..

I can't share videos or pictures, I don't receives notifications with or without alarm

Always show software exception

Was pretty good but last update can onky have 1 camera on hd at a time

Update ruined a perfectly good app. This sucks now ????

I am running this on a sony experia Z5 compact, very happy with it, smooth and fast.

It's a Bekar and faltu app

This app totally sucks. The old app was much better and faster..

Good nice

Managable and you can add more dvr using this apps

Not connect on 3g

The speed up button not working

works better than the iVMS apps :)

Channel zero disabled... Well Done

Could do much much better

Nice still learning????????

Apps

Please provide a facility to restart the programmed patrol or pattern from the app. Currently if you manually control a ptz from the app the camera will stay parked until the pc or home station is used to start the pattern again. Not convenient when travelling light.