Hertz 24/7®

Works ok but is tedious. It'd be great to be able to search for a vehicle type, e.g. vans only. Also, knowing if my car is booked soon after me would help in deciding if I can extend my trip.

Not applicable for Hertz Gold Plus, great way to punish your members for becoming gold, thanks Hertz

How the hell do you sign up?

Can't login

Great and easy to use

Very easy to use, located my nearest Hertz locations automatically by GPS booked my slot, job done! Even automatically entered a calendar appointment on my Google calender with all details.

Cannot select date of booking

Does what it needs to do, love the NFC entry system.

Impossible to register

Really bad that this app hasn't been tested properly. Not fit for public use.

Can't select date. Something is broken with the date picker. Please fix and revise my review

Unreliable

At some point in the last couple of months the app stopped allowing me to change the date from the default date when attempting to make a booking. App is now useless.

Go website if you want to book, the apps only good for getting the pin

Keeps telling me that sydney airport dors not exist. No location. System error. I had enough. Delete it

Love the new interaction to change details, extend/end reservation etc. Makes the process so much easier.

On the whole great app. Very easy to book a vehicle. One slight bug is the calendar didn't work on portrait mode. Tried it landscape and no problem. Nice!

The app has good functionality, everything you need really. However, it is extremely slow and intensely frustrating to use especially when you're in a hurry and quickly want to lock or unlock the car. If the app's response time was instant, I'd have rated it a 5.

Really bad that this app hasn't been tested properly.

There's a problem with the app. I know of 5 locations where I could pick up a car and now the app no lone knows those locations

BEWARE! The app is fine and the service itself seemed to be quite good as well until the other day we were fined $100 for smoking in their vehicle. None of are smokers and I thought it was just a simple mistake. So we asked Hertz 24/7 to investigate it. They answered that the fine would remain because our booking was the final one before the next member had lodged a complaint about the smoke smell. So basically they didn’t investigate anything and fined me just because another member complained. It is outrageous! I won’t ever use their service again and I strongly recommend everyone to think twice before using Hertz 24/7.

No matter where I look it says there are no Hertz locations.

But a real oversight that it's quoting an out of date number for the UK helpline.

There's a problem with the app. The old one worked fine.

App doesn't open

Rubbish contact for UK no longer valid. Only installed today:-(

Someone had the brilliant idea that this app should use its own login. But, creating an account is disabled.

All previous comments null and void, new app works great and added features such as PIN number are really useful. Only improvement would be if you could filter by vehicle type in the map

Well they closed down shop and didn't tell anyone. We noticed that no cars were available. I search for the service online and found a NY Post article saying they shut down the service due to low demand/usage. Pretty poor customer service, you couldn't communicate that your service was ending/ended. Simple email would have sufficed. The website doesn't say anything about it and acts as though the service is still in effect.

Fantastic ,works great . Very easy to use..

Keeps telling me that sydney airport dors not exist. No location. System error. I had enough. Delete it

It keeps saying there's an error every time i click on a location to view the cars they have. It needs and update and some modifications.

Hello I also been getting the error . After contacting them is becos I used different cards over the many years I've used them. What a joke so they have suspended my account unroll they do a full check on me . I am very angry needed van tomorrorow . I only have one bank with two account one credit card. Only reason looks like more is becos New cards were issued . Will never use them again terrible customer service. Dreadful company.

Having an app for scheduling, that doesn't provide you the time schedule of vehicles available or booked is kinda pointless. Even though you can't determine when users extend their reservations, at least having a schedule is better, than not knowing. Provide this and then I can rate better.

Location doesn't work

This is a really easy to use app. Great job.

Well done for NFC support but this app is crap. Can't extend bookings

NFC feature and time extension doesn't work

Never lets me do anything. Always telling me there is an error ID 000000 and to call customer services. Disappointing app.

Used in UK and it was 4 stars. Tried to use for Australian bookings and it would not find any locations.