LiveTime

LiveTime Free App

Rated 2.00/5 (4) —  Free Android application by Ivanti

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About LiveTime

LiveTime is an Enterprise Service Management, Service Desk and Help Desk solution built around ITIL best practices. This application provides mobile access to on-premise LiveTime solution provided by Ivanti.

Manage all service requests, incidents, problems, changes and deployments remotely. Communicate directly with customers and monitor SLA achievement and CMDB changes from any Android device. Improve customer service and provide visibility across the entire organization and process alignment with the business.

Features
- Service Metrics Dashboard
- Geolocation mapping of customers
- GPS tracking of Field Technicians
- Request management
- Customer direct dial
- Supports custom filters
- Review the complete history of each request
- Add notes and time to any request
- Request, Incident, Problem, Change and Release Management
- Knowledge Management
- Configuration Management

Requirements
- LiveTime 7.0 or later on-premise, accessible using public IP Address or FQDN.

How to Download / Install

Download and install LiveTime version 2.4 on your Android device!
Downloaded 100+ times, content rating: Everyone
Android package: com.heatsoftware.livetime.android, download LiveTime.apk

All Application Badges

Free
downl.
Android
4.1+
Bug
buster
For everyone
Android app

App History & Updates

What's Changed
Updated to reflect Ivanti branding, copyright & privacy policy and improved application settings page.
Version update LiveTime was updated to version 2.4
Name changed  Name changed! HEAT LiveTime now is known as LiveTime.

What are users saying about LiveTime

M70%
by M####:

Would love to be able to use the app on my phone. When setting it up though, the Domain just gives me the option of "N/A". This app works fine on my co-workers iPhone's and my iPad. We have to manually type the Domain. For some reason the android app search's for the domain and doesn't give an option to manually input it.

M70%
by M####:

No way you can change the domain setting.

M70%
by M####:

Very easy too use, can do work more efficiently now

V70%
by V####:

Domain is stuck on N/A


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Rating Distribution

RATING
2.05
4 users

5

4

3

2

1