HealthFirst Mobile

HealthFirst members: Get everything you need to know about your insurance benefits, right at your fingertips, on the hfbenefits app. See how much money the plan is paying toward past doctor visits, find a doctor who accepts your insurance, and more.

Features

This app provides the following features for HealthFirst members:

• Find doctors and facilities in your network, so you’re sure they accept your insurance. Using in-network providers guarantees you the deepest discounts available.
• See a summary of what you’ve spent year-to-date.
• View details of medical claims from the past 12 months. You can see all records of family members under age 18; to see records of members 18 and over, you must receive their permission. Claims can be filtered by family member for easier viewing.
• Questions about what’s covered or how much money you owe? Send a secure message to our HealthFirst support team and receive an answer within one business day, right on your device.
• Control who in your family has access to view your medical records. Request access to the records of adult family members.
• You must be a HealthFirst member, or the covered spouse or child of a member, to create a username and password and view your account information. No one can log in to your account without your username and password.
• If you’ve already created a HealthFirst username and password on the hfbenefits website, at www.hfbenefits.com, that’s the combination you will use to log into the hfbenefits app, too.