Guidepoint

I think Guide point is great

This app is slow, sluggish, and down right ugly. I would rather stab myself in the hand then use it, but sometimes there is no other option. I'd give it 1 star, but the app does what its supposed to so....

Had problems, but called and talked to Shirley. She was very helpful and got everything straightened out. I needed to uninstall, restart my phone and then reinstall and log in. Worked right away.

No updates on locating vehicle. Last known location was from 10 months ago!

Doesn't do anything. Find my car...just an endless loading screen. Everything else says Geocoder failed due to:Error. Great...thanks for nothing!

Waited 15 minutes still on loading screen. I tried WiFi and network still no luck. It worked when I first got it now I can even get past loading screen. The worst part the only time I got in it showed vehicle at my work location but it was in my garage.

waiting for loading for last 15 minutes still frozen. doesn't update or gives no alerts. just have wasted my money on Guide point

The screen only says it's loading but nothing loads. I tried using WiFi perhaps that might work but no it didn't. What's going on with this app. ??? This app. Was working well now it's not. Hello fix it .. Not worth my money.

With Latest update now it will not work on my phone.

Piece of garbage. What a waste of money!

This review will be the easiest review I have ever done. Simply put, this product is a piece of $h!t!! And it never works. That is all.

App doesn't locate my vehicle. It just keeps refreshing.

Because my family bought this for me....but this entire service is a complete racket. If it were under my name I would cancel immediately....but it gives my mom piece of mind so.....

Pretty terrible came with car for a year as a perk like a idiot did the lifetime service and boy, the GPS tracker on my dog is more advanced.

Doesn't work. Total garbage ...

It won't let me log on without having a WiFi connection. So if I leave, i can't turn on the vip service without finding a WiFi spot. I would expect a company to have a better working app

Because my family bought this for me....but this entire service is a complete racket. If it were under my name I would cancel immediately....but it gives my mom piece of mind so.....

App doesn't locate my vehicle. It just keeps refreshing.

It doesn't even let me log in to my account on this app. And you guys expected me to renew next year? Get your S**** together guidepoint.

NO STAR at all for this app.

Can't login. Keeps saying login attempt timed out. I am coming up for renewal in March and I do not think I'll bring renewing.....

Guidepoint has got me through lost times. Map if my car is being missed with.

Function, Connection, Service

However, this app is slow, sluggish, and clunky. I would rather stab myself in the hand then use it, but sometimes there is no other option. I'd give it 1 star, but the app does what its supposed to so....

I've already paid for this service, so why is there an Ad in the app? Not to mention the awful UI and having to log in every single time. It's a decent service and the app seems to function at a minimal level, but get rid of the Ad. It's pretty unprofessional.

The application MUST have the option to allow the user to remain logged in (forever if they wish). I get in the vehicle and go somewhere. When I turn on the vehicle then the VIP turns off. I get out to go in the store. I have to log in again just to turn on VIP. I go to the next store; same thing. I get home; same thing. Ugh! - Let's say I need assistance. Guess what; I have to log in again. - Let's say I forgot where I parked and want to locate the vehicle. You guessed it; I have to log in again.

Assures my vehicle

Good

This app looks like some quickly thrown together, part time school project, rather than a professional app from a reputable company. It looks and feels terrible and doesn't work as expected. Seriously, looks like no thought at all was put into the user interface of this app. Please improve this app GuidePoint, if you want people to take you seriously.

I used to like this until I try to locate my vehicle and it just keeps loading. Why do I even pay for this system I can't use. Sucks.

Great app for locating your car whether it's stolen or you just can't find it in a parking lot.

It does not let me locate my vehicle it always says last location taking my car to the dealership in heaven the program removed

I was promised big by the dealer who sold me GP. Almost a year later and the app is buggy, the system isn't what it was promised to be and tech support can't seem to fix my issues. Hard to support a high priced, low delivery product. I am out of $1200. and rarely activate system due to poor app and alarm malfunctions. Buyer beware! Do your homework!!!

Won't even tell me location of vehicle says it's loading every time and doesnt do anything after that. I used this app daily it's very frustrating!! All these reviews say it doesn't work. What's going on?? Please fix this!!!!!

Thanks

Force close error...

I am using a samsung galaxy 3. I cannot tell if the system is on or off. The color of the selection does not change after it is selected.

I don't like that the new update doesn't save your log on and password. I have wish there was a zero star. This app sucks.

Old version was easier to use

I see no improvement whatsoever.