Your Laundry for Android
Forces you to use PayPal, as my AmEx isn't beeing recognised. Timer is off sync, the app crashes, topping up is a pain in the butt, and it's about three times the price of decent machines that work. Come on guys, you could make a decent app just by spending more time on it. I love the idea, but the result isn't here.
The app is slow, sometimes charges the account and doesn't start the machine, no way to change password, timer is out of sync with machine - I could've written a better app as a school project. Wouldn't even mind as much if it was cheap, but £4.50 for every wash and dry - it's daylight robbery! The least you could do is give us a working app - I'm sure you can afford it!
Slow, unresponsive, and in my case the only means of payment was through PayPal. Terribly inconvenient app. Standard Unite Students quality of service.
Absolutely rubbish: machines dont work and still charge you. If I want a white and a dark load it costs me £7 for a wash and dry that leaves my clothes smelly and damp. Minimum top up is ridiculous and there's no need for this to be app run. Bring back coin machines.
What was wrong with the old system for them to implement this garbage? App doesn't link with QR code. Typing it in manually doesn't always connect to the machine. And to top it all off, twice this has happened - when the app tells me the cycle has finished, the machine has actually frozen at a random minute and the clothes are soaking wet.
Prices increased when they removed the coin system. Why? This digital system requires you to hire less staff and pay less wages since no one has to collect the coins anymore. So why did the prices go up. They should have went down.
Poor features, does not really make things easier but rather complicates as you may need a service only to find out irrelevant explanations like the Laundry service feature.
A bit pricey for a launderette and the app itself could do with significant improvement. Another problem I've had the joy of experiencing is that the machine will finish about 15 mins later than the app will claim. Any thoughts, developer?
This application is the only way to use the laundry in some buildings but its absolute garbage, unecessarily conllicated, laggy and doesnt work properly
This app works less than half the time! I normally have to sit around for half and hour just to get it to work! What was wrong with coins!!!!
The app does what it's meant to but I can't seem to find a way to get my money back. I won't be staying in their accomodation anymore and still have some money on the app.
It works, it's just annoying, min topup is £5, a wash is £3, drying is £1.70, meaning at the end of your stay you'll have left over. A wash is 35 min, not sure why the timer shows 30. Top up works, but conversion rate is terrible, so don't use PayPal conversion rate.
Decent enough app, but the minimum spend is more than annoying when you only want to put on enough for one wash.
Lost money multiple times as the app didnt link with the machine.
It rarely works when I need it too and it's so expensive!
I make an account then I close the app and try to sign in says I don't have an account then I just keep looping over and over, I could design something better so get yourselves together
It doesn't let me top up. Doesnt work.
I'm pretty sure their passwords are stored in plaintext and having to use an app to wash clothes is ridiculous.
Not the most efficient or stable app unfortunately. PayPal makes payment a hassle.
slow, often doesn't work and won't uninstall.
Please just go back to normal washing machines that don't rely on apps
Expensive and doesn't work properly
Can't sign into the app with the account I made online
Literally doesn't work
I can't log in and I have no clean clothes -_-
PayPal login not working anymore
Stole my money
Shittest app i have ever used by far
Absolute bollocks
Constantly goes down and helpline only says 'wait for reception to open'. It's slow and keeps on shutting it's self down. Unreliable and just generally rubbish. The app should be an option, not mandatory. Make the machines have a coin operated option. Most of the features advertised simply don't work like the timer and viewing other machines for availability. Typically poor effort from unite students.
Scanning stuff in and topping up money work fine and there's no underlying problems. Didn't realise the scanner would reset though if you opened and shut the machine door
Unresponsive, expensive washing and unreliable. Takes forever to log in. Good concept but having a minimum amount among other things sucks
Ive never had a problem doing laundry before until I had to use this app bullshit. Wheres my coin operated machines?! You're better off washing by hand.
It works well enough, but on the Nexus 5x, when scanning the QR code the image is upside down, and it would be nice if you got a notification after the washing is done
Worked fine and the machine worked. But the time till completed was way off and complete lies.
The app runs about 11.5 minutes faster than the actual washing machines.
This is bullshit!!
Not only were the machines not working, the app doesn't reflect it. While i'm lucky that no amount of money was deducted, i still lost £20 due to topping up the account, with no refund available to me for the horrible service.
Appauling doesn't even work on android! Took over 40 minutes to get the machine to work and that was off a friends phone.What about people who can't afford a smart phone to download the app? Go back to coin operated.Won't be using this service again will be doing my washing when i go home.
by X####:
Unresponsive, rarely compatible with other systems...including PayPal. Will need a newer model phone for the QR scanning to work. Customer Service at Circuit is bad, don't recognise issues or faults.