Lane Rewards by Lane Bryant

I tried ordering online and couldn't add more than one item of the same kind only a different pattern/color. I contacted customer service and their reply was that the app is mainly for checking your card status and isn't designed to be compatible to shop from. If that's the case, then there shouldn't be any option to purchase from the app. Fix the problem with the app or take the order option off.

I used to love this app. However, recently it doesn't work right. It takes a long time to load each page, when you add something to your bag it deletes any thing you had previously added, and it has become cumbersome to navigate. Why did they make changes to something that worked great before?

I agree with all the recent comments I've seen, I used to love the app but lately I can only add 1 item. I can't check out properly because it keeps emptying my cart! I pretty much gave up on trying to get the 40% off from yesterday and now I'm just discouraged. The regular site used to give me issues that's why I loved the app now they're both just ruining my shopping experience altogether!

The old app was much better and easier. Now you can't just shop, you have to go through videos, etc. I just want to SHOP!!! And then the items don't show up completely. So frustrating!!!

The recent update is horrible. This is my first time using the updated version. It takes a million years to load a page. I can only add 1 item to my cart. I can't sign in. The layout is odd. Trying to redeem my real woman $ before it ends tonight & I won't even get to use them. Overall, it sucks. I remember having a few issues out of the app before, but now this is ridiculous.

I'm glad they fixed the return to placement and back button issue but I logged in today to shop and none of the product pictures pulled up. All you saw was the color selector bar but no product picture. I closed the app and restarted but same thing... The app is terrible now it takes so long for the pictures to load or show up it's ridiculous. It makes me not even want to shop.

I used to enjoy this app, but it's not letting me check out. I keep getting an error message when I go to checkout. This is lame.

App hasn't been working! I can only put one thing in my cart I'm missing out on sales, plus I can't get my statements to pull up nor can I get my account #. That's just the most recent problems. After viewing an item or adding it to your cart and pressing the back button it does not bring you back to the spot you left off. And often I find I'm rescrolling through the same merchandise from page one on page 10 it just repeats items when it wants making the experience unpleasant. Please make it better asap and start giving some better cupons you guys are making it hard to afford to clothe my fat ass thanks :)

I love the products, I HATE this app. I've been trying to buy the deals for two days and "bad size," or "invalid code" keep popping up! Fix it, please!!

This app has gone down hill quick. I don't know if Lane Bryant realizes how much money they are losing because this app is not working. Takes forever to load page, once it finally lets you add to your cart, it only lets you add one thing. When you try to add a 2nd item it removes the first. I would love to be able to purchase some sale items but this app makes it impossible. So disappointing.

I'm beyond mad..this app used to let u shop on it and put more than one thing in the shopping cart..now it only let's u have one thing in the cart, if u add something else the first thing disappears..fix the problem and make the app great again!!

Uesd to be good but the latest update has it running all jankie, constantly trying to load different pages and it deletes everything from ur cart except the last thing u added, witch really blows cuz all of they're "special deals" u get for having they're credit card and reward cards are on multi-item purchases.

This app used to work well, since the last update it seems to be unable to load pages properly when shopping. It won't allow you to add more than one item to your cart. Hope this gets fixed soon.

Truly frustrated with this app, lost a sale because the shopping cart kept on deleting items. My time ran out for coupon code. Bad app

The new update makes it impossible for me to purchase items. It constantly says my cart is empty when I try to checkout. Ridiculous.

I love the store but with the latest update it would delete all my items in my cart. It would delete them as I try to put in the promo code.

Nothing but problems with the update. Won't allow me to place more than one item in my bag....FRUSTRATING!!

Now all the sudden I can't order anything. It keeps showing my cart as empty. And the screens are cycling and loading poorly.

It used to work great until the update. Terrible!

Getting mad! I have and account already. Not letting me in. Grrr!

As with all of the other reviews, I am unable to add more than 1 item to my bag. Fix this

WTF happened can't add but 1 thing to checkout add another and the first one disappears

Need to fix when looking at one thing and go back doesn't start from beginning page again.

App does not work....how much money can they lose before it works...let's see....still waiting....still waiting for like a month ugh

Not sure about what is going on ..but now its saying something like ..bad size or something and it wont refresh...it just wont go away...turned my phone off and everything it still wont come back up.....can you PLEASE GO BACK TO THE WAY IT WAS ...HAD NO PROBLEMS BEFORE

The app, is very slow and keeps freezing. Terrible! Please fix!

Update doesn't even let me add anything to my cart. How do you expect me to buy anything?

I use to like this app as well but it hasn't worked well in a awhile so i took it off my apps list soo sad

Can't shop. Keeps deleting items out of my cart or won't even add the items

The old app was way better this one wont load cant shop will not show the items just color selection. Please fix the app!!!!!

Wouldn't let recreate account.

The new app will only let you order 1 item at a time.

Doesn't work right.

The app is a lot better now.

The new app sucks.

I love Lane Bryant

I have had no issues with shopping and viewing my card information, however I am unable to log onto my account when I want to check out! I can get as far as inputting the password. Once I'm there, it only allows me to type in 8 letters and my password is longer (please no guessing). Overall, it's a pretty good app on my phone. I can look at the deals, see what's new, and the search works great. But I would LOVE to be able to buy my stuff with ease. So meh.

It's a good app, but one feature that it needs is the apility to log in to you LB online account. That way the chopping cart will sync. If Ive been shopping online and later want to order from my local store (when I have tewards or coupons that are in store only). Or if im browsing on my phone, and laater sit down at my computer to place an order. I Hate having to find the items I liked a second time.

I can't login to view my digital card. It will not allow you to put your full email into the username. Also, I've had problems with the app freezing up. I downloaded the app for the bonus points and perks that come with it, but I will be uninstalling due to it not functioning.

Shopping on a phone is tedious. LB markets the BEST outfits, but I have to hunt down each piece individually. It would be great if the links to all the pieces in an outfit were all in one place. You like the pants? Click here. You want the jacket, click here.