GoodSAM Responder for Android
Just keeps crashing, whilst running in the background if you start it up it just crashes. Have submitted loads of crash reports but not been fixed yet.
Been waiting over 2 weeks for approval. How long does this normally take ?? As I'm a first responder with a trust & I.D thought it would be quick and easy obviously not !!!
Developer is continually updating and addressing issues
Need to find a way of incorporating navigation into the map to make it easier to quickly get to the patient
What a fantastic idea.
Great concept and will probably work well once app reliable (critical for an emergency related app, thus only 2 stars) and user/defib database larger in Australia. For example, on my Nexus 5X app crashes nearly every time it is first opened (feedback submitted every time, no response to date, developer denies any reports received), Update for v5. 4 Dec 28 - crashes very frequently now. Therefore downgrade to 1 star.
Could not change anything example. I could not report for duty, reveal my first or last name, locate a AED and app closed down whenever I put my phone away. I cannot be staring at my phone 24/7 so no point. App is a good idea just a lot of work needed for it to work. Deleted app now. Also noticed good sam has only responded to reviews which are higher rated stars? Surely the priority would be those who have the issues with the app.
After update Dec 2016, just crashes all the time on Galaxy S6. But runs ok on S4
installed to my android but he app wont open keeps reporting "Unfortunately Responder has stopped" :( Have already done this...as another has said...it stopped working since the latest update...i already hit the button to "report to us" as you suggested...
On my android phone I am unable to use the app since the recent update. It just keeps saying it needs to close when I log in. Thanks for your reply. I have sent the report now.
Great idea and easy to use app. Only negative is the frequency I get the app failing to respond then closes down.
Worthless app that keeps crashing. Send crash reports contacted developer by email and they promised an update within 10 days. 10 days are past a long time ago and no update releases so far. Contacted developer again but received no reply.
Think the title says it all
Great app but I don't get what the live streaming does??
It works really well and the Tech support team respond extremely quickly to your emails. Great customer service and all round good app
I love that it allows me to locate defibrillators quickly in the event one is needed. I have also been recommending the app to all my student paramedic colleagues. The issue that I was having with the app not loading does not occur on my new Samsung S7. All in all, a great idea that is well executed and an extremely well designed app. The only issue I have is that my settings do not save so I cannot receive notifications unless the app is open, nor can I receive buzz messages within the app.
Didn't work for me, kept reseting my options, and was generally buggy and unhelpful s5 galaxy
Signed up. Sent in cert and still awaiting approval 1 month on.
Installed app on Samsung Note 4. Cannot save settings therefore unable to receive a buzz. Also cannot view messages. Hi GoodSam team, you still have not fixed these major issues. I have been notified several times and unable to respond due to the bugs in the software. You responded beginning of February saying that the issues would be resolved in the next couple of weeks. There has not been a release. Thanks. 22/06/2016 issues still not resolved!!
Like all the recent reviews, the app is a great idea and really could be something special. Needs to be publicized more as and bugs fixed. Can't upload photos, can't save settings etc. :(
Still waiting approval to be a responder. But I train first aid courses and refer the students to the app.
Great idea if it would work for me! Couldn't login/update profile :(
Installed app on Samsung Note 4. Cannot save settings therefore unable to receive a buzz. Also cannot view messages. Hi GoodSam team, you still have not fixed these major issues. I have been notified several times and unable to respond due to the bugs in the software. You responded beginning of February saying that the issues would be resolved in the next couple of weeks. There has not been a release. Thanks.
Great now the battery drain has been fixed, just adjust the location accuracy.
The app is keep loading unable to see the message and don't save my settings. Please fix.thank you!:)
I am having the same problem as the user with the Samsung Galaxy S4. I have a Samsung Galaxy S6 Edge+ running Android 5.1.1 and I am unable to save the settings and the messages don't load. I have installed the latest version, but no difference.
Love this app but have issues with buzz messages loading in app so i can read them. Also every time I change the in app settings when the app loads up they have all reset to default.
Settings don't save so unable to respond till sorted.... Have galaxy s6
Hi, I seem to have a problem with saving the settings in the Responder app. I am using version 4.4 on a Samsung Galaxy S4 Mini. It runs Android 4.4.2 and is rooted. On the settings screen if I select 'On' for Start the app after a reboot, Show your name or Receive Buzz the options aren't saved. The app doesn't start automatically on re-boot and every time I re-open the app these settings are re-set to the default 'Off'. My wife seems to have the same problem on a Sony Xperia Z1 running stock Lollipop (not rooted).
Good idea and really admirable but app needs work as it keeps crashing.
The whole idea is great, and it generally works seamlessly - however, even with the new location system, I've been having serious problems with battery drain (it uses almost twice the amount used by the screen). This has sadly lead me to uninstall for the time being, though I'm hopeful for it being resolved!
thank you for building it
When registering I try to use the camera to upload a photo and it crashes. Also when I click back after selecting gallery. Unable to upload a defibrillator.
ive downloaded both responder and alerter and neither will even open to register blank page
I've been waiting for almost a week to be confirmed on the app. Please hurry.
its very good to save many life.. first respond is important.. well done
When activated I had to disable the app to stop the alerts. Location is accurate enough with WiFi & cell tower. GPS just kills the battery. Irrelevant when indoors anyway!
When registering I try to use the camera to upload a photo and it crashes. Also when I click back after selecting gallery. Also, after running simulation, the app got stuck perpetually opening instances of the app.
Great concept, but kept opening every couple of seconds on my samsung tab 3 so had to uninstall... fix the app, i want to use it!!
by Q####:
Galaxy S7 - Since today's update I can't change the options for showing name or receiving buzzes, the app just freezes and crashes. Since I have got verified I have tried to add 2 defibs that are not recorded but the report was not sent giving a message that they are already recorded and to report them from the map? I haven't even a facility to select an accurate location when reporting an AED location never mind being able to determine from my description. Needs serious work to be of value