OnStar RemoteLink for Android
The app works well but the latest update causes the app to crash as soon as you try to load it. Thankfully the MyChevrolet app still works. You can also use the GMC app if you have GMC until this app is fixed. My only complaint is that sometimes it takes seconds seconds to do a remote function and ither times it takes two minutes.
Why is my app all of a sudden failing? I couldn't even get it to open the other day. I had to uninstall and reinstall. Then today it wouldn't allow me to start my car. I hit "start engine", it wouldn't ask me for my pin and just kept spinning and spinning and spinning. The car didn't turn on needless to say. Can you fix this please!?!?
You're latest update 2 hours ago is glitching. Idk if you know this or not, but it's in the negatives where I am and snowing. I'd like to start my truck when I want considering I'm paying around 50/month for onstar
Edit: uninstall and reinstall fixed it. Latest update 3.10.0 broke the app. Now it's useless. Was very useful before. Assuming they get it working they should notify you if the check engine light is on and tell you what the code is from the app and then set a service appointment up to address that issue.
The older rev of this app was fantastic! Latest update on my Galaxy 7 Edge is almost useless. Slow and unresponsive, "unable to find internet" fault message when all other apps needing internet work fine.
Since the 13th of December, I am unable to use link as it crashes as soon as I hit the lock door and engine buttons. This is one of my favorite options as I start for work at 4:30 a.m.. I tried the Chevrolet app and it does the same thing.
Was a great app until it recently started closing out before launching. It's the codest time of the year and my remote doesn't reach from the office so I would use the app and now that don't work. Frustrating
Key fob option only works once in awhile. It used to work fine but most of the time i try now wether it is lock, unlock, remote start ect... it comes back as failed. 2015 chevy silverado
The app freaking crashed won't let me in app at all keep sending feedback no response or action on fixing app. FYI it's about 9 inches of snow and would like to use what I am paying almost $50 for, thanks greatly appreciate it.
Last update the other day broke app. It won't open at all, just crashes. Have it on 2 different S8 phones on 2 different Onstar accounts.
The latest update causes the app to crash immediately upon opening. I have to use the my Chevy app. Please fix this ASAP as I am paying a lot for two vehicles have OnStar and the app not to work.
App crashes since last update. Cant even open it any more. No longer does it work at all!!
Love the app but the most recent update on 12/8/17 won't allow me to open the app at all. Sucks when you want to warm the car up prior to work and it's only 15 degrees out and you're too far away for the key fob remote start
Loved the app same as previous comments by people until new update and now will not open or obviously start my truck. Not very happy
Was great until most recent update! This is the very reason I avoid updating apps! I used it daily and now I can't start my car in this freezing weather! Sigh.... Note 8
I'd like to have live GPS. Access to current/past locations along with current/ past history regarding speed. Also let's make it possible to send text messages/ video messages to and from vehicle. Viewable live interior /exterior cam front and back. Almost 2018 here guys, best hurry before Ford reads this!
I love this app before. Now since the update, my remote start doesnt work. Perfect timing considering how cold it is. Rated a 5 before but since the update, I give a 1. Going to be deleting the app.
Worked great until last update, now wont open. Have used this app for my last 3 new gmc trucks, has always worked until now. VERY disappointed
Crashes every time I open it since last update. It's 20 degrees outside and I can't warm my car up. Great.
App was fine until it updated the other day and like everybody else in the comments, it won't start at all now. Crashes at startup. Galaxy S7 edge.
Since last update it constantly crashes. I would give 0 stars if I could.
latest update Dec 2017 crashes on startup on both of my Nexus 6. GMC app works fine and can still use it instead
This app was great when I first got my car almost two years ago. Now the app won't even open and the rare times it has recently, most of the time it fails to start my vehicle.
Latest update crashes soon as it opens just in time for minus 10 and snow and ice thank you remote start not. Who tested this thing
Latest update ruined the app. Can't even start my car now....
Since this last update. The app doesn't even open. It just crashes. On Samsung Galaxy S6 Active. 7.1
New update = crashing. Needs fixing as it used to work well before the update.
I am not surprised that this app is so awful. New update won't launch. Seems like someone forgot to test before release.
Having trouble with the app, won't open at all. Was happy with it for quite a while but haven't been able to access it for days
Doesn't work anymore, besides if I can do everything with the mybuick app why have this? I'll be uninstalling
Loved it until today. App crashes and doesn't open. Bad update?
Yes, release 3.10.0(2426), of Dec.8, updates, but it crashes on opening, Android 7.1.1 - As reported earlier, suggest uninstall and reinstall. Then it works.
Since last update having trouble with keyfob functions. I reinstalled it, same problem..!! The remote start is ONLY reason i pay for this!! FIX THIS PLEASE!!
App crashing. Won't even start. Fix!
December 13, 2017 latest update app will not start as soon as it loads it crashes
App keeps crashing since latest update on samsung galaxy S7 hope a fix comes in the next few days....
Since the last update it doesn't even open. Im Running Android 8.1 on a Pixel. Please fix this issue.
App crashes now every time I try and open it. Used to use it all the time but useless now!
App crashes immediately at launch. Galaxy S7 previous version worked flawlessly. Please fix immediatly!
by G####:
Was OK until today. Now it crashes each time I try to open. I did load latest S8+ update yesterday which may have affected things but this is the only app which won't run after update. Reinstall and now it cant detect internet connection.. A other apps detect it just fine....