Guardian Anytime Mobile

I've tried and tried to choose a provider but the drop-down arrows do absolutely nothing. I've reinstalled the app but it still doesn't work. What a joke! It shouldn't be this frustrating. In this day and age, you can't find developers who know what they're doing?

This is not an app. This is a viewable version of ID cards. No other functionality such as claims, benefits, etc, exists. Disappointed that insurance companies don't even want to invest in making customer's life better especially after paying so much.

This is a horrible app, doesn't work. Cannot search providers. After I put in my location, the selection for the plan type, such as PPO, doesn't register you are selecting anything. However, I also went to the website and looks like it has the same problems. So, there is absolutely no way to look up to see if your dentist takes your insurance. Guess we will all have to call and bog down their phone lines some more. Also, just fyi, I did uninstall and reinstall and have been trying for over 2 weeks.

I'm unable to select any drop down! Same as the other 85 people that have it 1 star! Why even have a mobile app of it's not going to work. If it's for convenience, it sucks!

This application is convenient for submitting claims. I don't like that if you open another application or put this one into background it will log you out and you'll have to enter your password again. You'll also lose everything that you have done. Not possible to submit PDF receipts using the mobile application.

The website works just fine. I've checked so many times to make sure I'm inputting everything right. Owell I guess...

Galaxy S6. App will not accept User ID and Password, even after resetting over the phone. Can log into website just fine.

Won't work past drop boxes to find provider. As much as we pay for this insurance this app should work!!!

I was attempting to look up providers on the website, which shoehorned me into the app. The menus mostly work, until I try to select the plan at which point the drop down menus fail to register my selections. Pretty frustrating.

This app will not accept the same username and password I use on the website. Don't waste your time on this app.

I wasn't able to login with this app because of invalid name/password, but the web site accepts my credentials without these problems.

I can login to the website with my credentials but not this app. Tried at least 10 times across various devices. The last update was 4 years ago, you might want to revisit that, just saying.

The website won't allow me to search for a provider. It made me install the app. The app gives me one page of results. There should be at least 6 pages of results.

Lamest medical app ever..take a cue from any other medical site. I can sign in on the website through my damn browser but not through this app.

The app is just ok...it doesn't work half the time...when looking for a provider..it takes forever to pick the options...have to press each option like 4 times...smh...but i can't find a provider without it.

Cannot login. Keeps saying wrong password or user ID at the same time I used both to login to the site.

This app doesn't let me log in to my account using my galaxy note5. So frustrating

Will not log me.... I can go online just fine but every time I try to log in through the app it says wrong ID or password

Horrible app. Login works online, but not on app. As an IT professional this app should be an embarrassment to the company.

What's the point of having an app if you can't even log in? Works fine in the mobile browser, but when I log in the app all I get is a pop up with "99". Thanks for nothing.

Galaxy Note 5 - I attempted to access my account and all I received was a pop-up with the number 99. I contacted their tech support and was told "Sometimes the app just doesn't work, you should try logging in on a computer". If I could have reached through the phone I would have slapped that idiot. It very well could be that the app simply doesn't work with my phone/OS but with customer service like that the company should be looking for new developers.

Very neat, nice straight to the point and extremely easy to use. Great features such as providers info including phone numbers, addresses and the option to save multiple providers for later use or viewing.

What is the point in an app that about let you login. I put in my username and password and a box pops up that says 99

When I try to login I get the 99 message pop up

Won't login. A pop up window with 99 and no any other comment.

Cannot log in. Keep getting 99 message.

It wont let me sign in. I even restarted phone. It keeps saying "99" and all you can do is hit ok.

It cannot even allow you to log in :(

Won't work. Try to log in and get 99 error. Works fine logging on the website.

Can't log in, pop up with box 99. Uninstalling

Having to constantly dig up my user name and password was what I had hoped to get around by using this app but unfortunately you have to sign in each time you try to view anything account related which means I just as likely to use their web page which has more features. Retain login info and this becomes more useful.

Uses only half the screen after logging in. Only allows you to view your member cards. Even those cant be viewed within the app but end up getting downloaded. Seriously, its 2015!

Need to add being able to submit claims and see claims thru the app. Also should be able to see coverages based on dental work and vision options. Once added it will be a 5

What the use of having this app if I can't log in

If I could gove it 0 stars I would

99 is all it says. Meh.

Doesn't work

Unable to log in and access cards or information..Error message reads 99.

Wouldn't find a provider, and when I tried to view my id card a weird error that just said "99" popped up. This app is terrible

Cannot even login!!!