Sleeptracker

good information for sleep

Zzzz Zzzz zzzz

Inaccurate

Update (3/13/17): After several resets of the processor (box w/sleeptracker text) and relocation of the DIN connector to the left sensor, and creation of a new account, I was able to control the bed. Thanks to the persistent suooort team. Much appreciated. Update: After spending 1hr + on the phone few nights ago, please stop e-mailing me to try things I already tried 50 times via the phone 3 nights ago. Your app is buggy and over-promised but short of expectations. I do not care for the sleep tracker and the upsell. I just want to be able to control the bed via my smartphone (gs7). That's all. I have sent countless screenshots showing that i am on a 2.4ghz wifi which is the same as the smartbed. Uninstalled and reinstalled several times. Reset the controller box as instructed and setup the bed 3 times with no luck. Either fix your lame app or stop advertising this feature. Spent over 1 hour setting this crappy app up with a SmartBase 1.0 bed just so I can use my gs7 to control the bed motion. No dice. Called Ergonomics CS and spoke with someone and he had me reset the sleeptracker box and still no dice. PS: I have already submitted a screen shot of the app showing all green checkmarks in the status section via the Submit Feedback option in the app.

Works great with the bed and my sleep doctor likes the reports

It's Awesome.

Really like this app. It does have the ability to retroactively record sleep, as long as you put in your sleep start and end time within 4 days. Wish I could just set it up with the same start and end time every day and have it automatically track sleep. Also it would be cool if it could wake you by vibrating your bed.

I'm using a smartphone that comes with a 4g Internet connection. I don't need a Wi-Fi at home. So I cannot use the app because I don't have a Wi-Fi at home. OK dude...don't ask for banana

Read the reviews and was very skeptical about this app. I purchased the smart bed 3.0, set up was kind of easy with a little common sense. The barcode on the side of the bed was not recognized by the scanner so I put the bed in manually. It connected. I have four networks in the house.. your phone and the bed have to be on the same network. Works flawlessly. One observation the data could be stored on your phone instead of an online server and be totally free for the price of the adjustable base

Spent over 2 hours trying to get it setup. Still won't even recognize one side of the bed at all. When I contacted support through the number that came with the bed, they were completely useless. Frankly, after spending so much on a bed, there is no reason that it is so much trouble.

It seems that y'all fixed the WiFi bug! Congratulations. I changed my rating! However I feel that app is kinds of a rip off... You pay all that technology and they tell you the app can do this and that. You expect all of that is included in the price of the base that you're buying. It ain't that cheap either. In my honest opinion I'll never pay to check my history and other stuff. This is a total rip off.

Since down loading update it will not record my sleep. Server error 500

I can't seem to improve my sleeping with this expensive tool.

Spent an hour following the apps instructions to try and set up my split king bed. It would tell me it was misconfigured, I would go through the manual to make sure everything was right, then would try again and be told the "bed is full" despite it never setting up at all. Until the set up process is actually usable, there is no point in wasting your time with this app or the features they sell you on for this bed.

Really like the app and accuracy of the device but it needs the capability to auto record sleep. I've only been using it a few nights and already tired of having to start and stop the recordings.

Cheaper beds have auto detection, have found it to be inaccurate. Haven't used it for this reason. When you add this feature then the bed will actually be usefull.

Unable to sign in to app. Continuously receive error message telling me to try again later. Never works so I can't use it with my new Serta adjustable bed.

Weekly chart really gives me an understanding of how what I do during the day can affect my sleep quality at night! Also love waking up refreshed with sleep cycle alarm!

Doesn't connect to Wi-Fi not showing up

Waiting for Delivery of My Bed and Can't wait, I'm SO Excited! My question is; "Is the Sleep tracker Plural or Singular on King

Every time I try to link the bed to my WiFi, it always fails and says try again later. Help?

Tried and tried. Said bed was full. Cannot find and menus on the app to restart. Very frustrated!

Works flawlessly. Even getting personalized tips that help me continue to improve my sleep.

It worked fine the first night and since then it says my bed is not connected. Worthless.

App sucks will not pair with WiFi and I tried several different ways just wasted my time I have an android s6 and Verizon fios if you have this combo don't bother

Good tool with accurate track of my sleep

This is Awesome.

Doesn't seem to be accurate. I wake up and it says that I'm asleep during the time I'm up. The notes that it gives you are very broad and not individualized. Making the payment is more of a hassle than its worth.

Very unreliable as noted by other reviewers. The sleep tracker was one of the features that convinced me to buy this expensive adjustable base, but it has numerous flaws. For example if I have the head of the bed elevated at all the sensors won't record. Well that's why I purchased an adjustable base, to help with my post nasal drip, so I use about a 10% elevation. If I go to sleep after midnight then ( ie 12:30am) on Saturdau then go back to bed at 11 Pm that Saturday, no recording. Very disappointing.

Works very well. No complaints. Have to reboot wifi occasionally. Otherwise very interesting to show my Dr.

The suggestion from support was successful, I am listening to white noise selection of rain, as I will be drifting off to sleep, soon now I'm so excited to have to have app, I may not be able to sleep, will report back.

UPDATE: Tried the suggested fix and it still doesn't work.Every time I tried to get to the end of the connection process, it failed. I'm following the instructions in the app and it just won't work. Still frustrated.

Can now connect, track sleep, etc.