FreshDirect

Fresh Direct is great but the app has a lot of issues. It makes it very difficult to place an order and navigate. I keep waiting for them to fix the bugs but it hasn't gotten any better.

Worst app. Slow. Links don't work. Makes shopping more difficult than on the website.

Previous app was better. This new version is very slow and keeps shutting down.

Love FD but the new version of the app is so slow - to the point I can't actually use it to buy groceries. The only redeeming feature is that I can see the final prices of items in the cart more clearly. It constantly just shuts down. Please fix!!

Doesn't not load properly. Unable to see items in my cart and when I try to look for products it just keeps loading. For now I will stick with the web version.

Seems like they went back time with the new version of the app.Much slower harder to get to work than the one before.Their website isn't much better.

Love the new app much cleaner and more responsive. Lightning fast on new s6 edge plus but Sluggishr phone but that's more Android issue than an app problem

Sluggish response times and kept crashing - gave up

The last updated sucks! It order when I didn't press "order"! Please fix it

Version 4.0.3 seems to work OK on my Samsung Galaxy 5 phone running Android 6.0.1. However, when I try to install on my Verizon Ellipsis 8 tablet running Android 4.4.2, I get Version 2.9.5 of FreshDirect, which does not work. It would be easier to use the app on my tablet if only it worked.

After two years, they finally have an app that works on my HTC phones. I installed this on my HTC 10 with Android 7.0 and so far it works.

Super buggy... Can't even log on or find products

Slower and clunkier than last version - which worked pretty well.

After many years, this app can't pull up any items I've ordered in the past (always says there are none) and can't recognize that I've reserved a delivery time. It's a very poor experience. Also, it just updated and now I can't log in because it says that my password doesn't satisfy the length requirement. I can't login with my real, actual password because the app says it's too short.

This app requires me to log out and log back in to update my cart all the time. It takes forever to load. Today the page won't even open to allow me to shop. I love Fresh Direct but hate this app. I might have to switch to Amazon Fresh

The app simply doesn't work. The old version sucks. The new one simply says:"oops something went wrong". And that's all it's done for me.

Horrible app..first takes a long time to load, then its saying my google+ social profile does not exist. Nonsens!

Not user friendly. Crashed 3 times. Very difficult to place an order

New version takes looong time to load, but overall I have had good luck with the app and with FreshDirect in general.

Too many bugs

This app is the worst! My phone is my primary method for ordering and I am constantly having problems. Past orders never show up so it's not easy to reorder. App is constantly freezing while trying to search or add items to cart. Items mysteriously disappear from cart which I do not realize until order arrives without items I thought I ordered. I end up having to go to the supermarket every week anyway. I am not autorenewing my delivery pass because of these issues. I will try another delivery service.

I like fresh direct but the app is useless. I was surprised after many months they still didn't fix bugs. Without ability to order from previous orders the app has no use as I'll just go to web or use Instacart which I generally end up using as it has faster delivery and works from my phone. Not sure what's going on over there but you're losing business due to bad app support.

Was the best app version of a store. Now I get login issues and past orders don't show up. Not sure why the wrecked a good thing. My only guess is they didn't update with Android version updates.

This app is a scam. It also didn't take off $50 for my 2nd order. All these apps are designed to gather your data and not for your benefit.

Completely broken four months. Wtf. Edit: now been months since my original review. I left fresh direct for Amazon Fresh, which has much better app support but not as good selection, so now I'm back. Super disappointed that they've basically abandoned this app.

One of the worst apps I've ever used. Constantly says "unable to connect to fresh direct" for days at a time, and even if you delete and reinstall it works about 20% of the time. I've filled up a cart only to have all items deleted. Honestly the food is great but why have an app if it doesn’t even have basic user functionality. I'd give the company a 5 if they had a working app. I switched to Peapod.

This app is barely usable. All sorts of problems, plus no Swype. Things that I thought I added to my cart are not there, special instructions to drivers sometimes do not appear when an order is placed through the app, search functionality is not great. Past lists routinely do not show up. Bad. Also, FD, if you're reading this, please make the descriptions of quantities clearer. Am I buying 1 pound of something, or one of it? It's inconsistent.

Since the latest update I constantly get messages on both my phone and my tablet that say "unable to connect to fresh direct." Sometimes things save to the cart, sometimes they don't. App crashes often and requires signing in over and over. I use this app daily and am about ready to give up on FD if these issues aren't fixed soon. Update 01/31/2017: 10 months later and the app crashes less often, but still often enough to be very frustrating! Also, "past orders" and "saved lists" are always empty on the app (but work on the full website). Love FD, and the full website is great, but the app is a pain sometimes... Which is a shame because it would be so much more convenient than using the computer if it actually functioned properly.

Can't access shopping list or previous orders on Samsung tablet. Used to work, doesn't anymore.

Don't bother downloading. Never connects, always crashes, no place for coupon codes.

Shopping lists and past orders STILL don't work. In the app, they come up blank, even when they should not. These two features stopped working over a year ago, and still haven't been fixed. For a grocery store that is entirely online, that's kind of embarrassing, no? Fix it.

You can't pull up an old shopping list and shop from a prior order on the app (although it claims it can be done.) This makes online food shopping harder and more labor intensive.

This app is now horrible. I'm considering using Amazon Fresh instead.

Shopping on line when you're not able to go out in the store for oneself!!! Restores self dignity along with good food/ a establishment who cares about it's customer's satisfaction!!! Fresh Direct Assures Accountability & Courtesy!!!

The app is not that great. It gets errors frequently causing you to have to go in and out of it too much. Also past orders are never shown. This is the biggest bug it has.

Couldn't view past orders for awhile and now nothing shows up in the cart so can't even place a new order. Have to use their website.

This app is a scam. It also didn't take off $50 for my 2nd order. All these apps are designed to gather your data and not for your benefit.

The Quickshop features do not work anymore. I'll select either "Past Orders" or "All Items Ordered", and it tells me that no items can be found. Also, the customer service phone number is no longer available on the button in the Contact Us menu.

FreshDirect is a grocery delivery service that has high end food. They have prepared meals, fresh fish, meat and produce of exceptional quality, and you pay for it. They have cherry pies for $15.00, fresh Enchiladas for $8.99 and a vast assortment of dishes. The prepared meals are restaurant quality so you get what you pay for. There are 2 problems; 1.The app is a waste of time and it's been that way for over 6 months. Use their website. 2.Their brand name goods have similar high prices which are obsurd.

I created a shopping list online using our Win 10 laptop which shows correctly when logged in from our laptop. However, despite this app showing our custom shopping list's name followed by (59) indicating that it understands it has 59 items, the app shows "Your shopping list is empty". Support suggested that I update the app, which was installed with the latest version (2.9.5). And still does not work after uninstalling and reinstalling on my new Samsung Galaxy Android running ver 6.0.1. Seriously flawed!