Fossil Q Legacy

Work ok with previous Q app. But new app Q Legacy is miserable. Won't connect to my Q Grant. Last 3 days I am trying to connect it but won't succeed. If this doesn't get sorted I will be getting refund as the watch is no longer fit for purpose. Disappointing Fossil. Please sort the issue as soon as possible. Sunil Kaduskar India.

Worked OK on previous app but this is a waste of time and now won't connect to my Q54 pilot. If this doesn't get sorted I will be getting a refund as the watch is no longer fit for purpose. Should have an option for 0 stars. Disappointing Fossil, please sort ASAP

When i updated the app and finally paired my watch it puts me in a loop. Saying update app, click on it, then is sends me to the download store, where i click open, and it takes me back to the unupdated app. If i could give it a lower review i would.

With the old app it was working properly. After the old app told me that it doesn't support my grant q anymore I downloaded the new one and PAIRING DOESN'T WORK. The watch became useless all of a sudden. Not happy at all.

Simply doesn't work properly. App says watch is active, but no activity is recorded. Watch shows red LED when tapping watch twice=not connected. This occurs every time after taking the phone out of airplane mode. Requires a complete phone restart to make it work again. Enjoying.

Can't pair my Q Grant with this new app. Keeps saying its disconnectd. This needs sorting out ASAP. Would rather give it no stars as it is completely useless at the moment

Don't like the new all. Doesn't seem to work that easily. Maybe teething problems but I spent a lot of money on my tracker and beginning to regret it.

Really? This worked fine until I did the update. Now it won't sync or recognise my password. What an incredible hassle. Which is worse? Fighting with the update? Or trying to return it?

EWell dang I was just getting used to the Fossil app Why does it keep telling me there's an update available? Does it still read the old fossil q app? Update 9-9-2017: gosh I am not liking this product and app. Bluetooth connection does not stay connected to q motion. When I try to connect it back it doesn't so I have to reboot my phone to re-connect.

Had this watch 7 days was working great now does not work after being told to move apps. No lights no vibration! Get it sorted.

My Q54 is detected but since being told to install this app not allowing update for watch or tracking sleep and now does not appear to be tracking my steps AND I HAVE TO ASK, why does it keep telling me to update when there is NO UPDATE!!!!!!!!

Old app wouldn't sync. It forced me to download this one, that won't let me sync. I don't want this or any app to know my location. My device is useless without the app. Waste of money.

After updating the app, a pop-up appears to update the app!?!??? Also, after wearing the band all day & syncing, it says no activity (battery is new & working). Very frustrating.

Bought Fossil Q Grant FTW1139. Pairing has not been successful AT ALL. Not even a hint of being successful. There is no "Tiny hole at the back of the device" to reset. This effectively makes the watch useless.

Not tracking properly. Time stamps and wrong and so does the step count. Showing achieved goals even though actual steps count is less.

Downloaded new app. Not working properly. Notification and alarm tabs are gone. Not vibrating as it was previously set up to. What is going on? Sort this out please!!!

Garbage! Doesn't work properly. does not track your steps can't believe it doesn't work right considering all it does is track your steps and nothing else

Just purchased today beautiful WATCH, certainly not SMART. Tells time only, doesn't do anything else, connected on installation...Apparently. ..but obviously not as not working with app! This will be going back for a refund.

Really? Upset that Suddenly the app doesn't work with my phone and watch and a new one had to be downloaded.

The app stays disconnected longer than it stays connected. However, when connected it works perfectly. Please get that

The update screwed everything up loved my tracker now I hate it 2 days no data recorded! Needs to be fixed asap!!

This app SUUUUCKS! It won't connect to my watch @ all now. Just keeps notifying me that there's an update, then brings me here where, surprise surprise, there's not update! And now all of my previous info is gone. What's the difference between this app and the previous one anyway?

After Fossil Q told me to download new app I was installed Fossil Q legacy and paired with my Q motion it doesn't work and don't have advantage anymore. Please fix this problem hurry. Thanks

Stupid app. Nothing works. I don't get why they switched us to another app. For some reason my app is in recovery mode. It will never connect. Getting a refund. This is the worst app/watch ever. Never buy fossil

New app doesn't work. I was told I had to download this app b/c my device (that I just bought 2 weeks ago) is no longer supported by the other. I'm still being told to upgrade my app. Even using the old app I couldn't get it to sync most days. On the days it did sync I had to try multiple times and it would take hours. Returning my device.

The app has been updated and it went crazy just in time for my camp activity. Ot was not a great help. No steps were recorded.

Fossil r u serious about be more curious or u mean be more delirious. ur programmer be working things worst . Can't sync my q reveler

Forced to download a new app which doesn't work. Extremely frustrating.

Same loop of "update" as listed by numerous others before me. Super frustrating

My Q reveller not working properly after update with new. Frustrated.

The app is worst for this company, the customise device option is not working properly. Fix this issue soon .

Unable to connect despite trying all the tricks. Seriously Fossil?

Absolute trash. Cannot pair any watches. It's clear the developers don't test before releasing.

My earlier post was in error. I didn't correctly install. I will shop again at this store.

Did you people even attempt to test this app prior to going live?

This app doesn't work so my watch is going back to the shop rubbish!!!

Constantly disconnecting and then not syncing. I do not like this revision.Ali cannot understand why still requires location to be on to work. Location should be irelrcantvto taking steps being active......

Downloaded the app says to update, but no update available, and unable to use app as my device will not pair

Regular Q app worked great but this new app rarely work properly my fossil Q Grant will be connected on minute then it will disconnect and won't reconnect

My Q54 still not working the update is not working. I'm thinking about should take it back to the store. I finally got it so far I like it.