FordDirect Rep Mgmt and Social

Customers and prospects research businesses like yours everywhere they go--relying on reviews and online information as they would word-of-mouth recommendations. These online reviews can impact the bottom line, as savvy companies know.

With the FordDirect Reputation Management and Social Monitoring app, you'll be able to follow what your customers are saying, understand their online feedback, offer a better experience, and attract new customers all on one platform.

Using the FordDirect app:

- Access your online reviews from a single, easy-to-use interface
- Reach out to your customers for reviews via SMS or Email
- Get real-time alerts when new reviews are posted to actively respond
- Streamline social media management by posting directly to social sites
- Follow up on tasks that require resolution
- Watch your Reputation Score and star ratings rise

Login to the app using your FordDirect provided login and password. Please contact forddirect@reputation.com if you need login support.