OZ FIELD SERVICE

OZ FSM (Field Service Management) is a cloud-based mobile service for various field service companies which provides installation, MA inspection and repairing services.
OZ FSM cloud service provides online service order processing, job tracking and billing with your mobile devices more efficiently than offline work process with paper forms before.
OZ FSM cloud service is optimized for small to medium sized field service companies.

With OZ FSM, field service companies can do:
Job creation: create work orders automatically or manually
Scheduling & dispatch: Schedule an appointment date and assign a technician
Service report: Create e-report with billing information instead of paper report
Management: manage company resources and monitor job status

Industries:
HVAC
Elevator/Escalator
Computer
Banding machine
Security
Delivery
Installation, inspection and repair service for other systems, equipment and facilities.

Benefits:
Keep track of job status in real-time
Effective utilization of people and time
Save paper related costs
No loss or damage of service reports
Improve customer royalty and renewal rate
Technician looks more professional
No need to hire IT staffs

Advantages:
Service e-report includes service description as well as billing information
Send service e-report to office and customer immediately after submitting the job
Automatic input of price by selecting a repair part from the part list
Automatic calculation of total price including parts, labor and tax (no human error)