Foodtec Delivery IQ

Food delivery

Easy to use, productive app.

It's constantly reloading and crashing. Every run constant. I work in an area with poor cell service and I have to wait to find service before a customer can sign or give up. This app is getting more unstable by the week.

Well, at least the gps function mostly works now. The app is fairly decent now. All it needs is the ability to go back to the "please sign here" screen because our customers are too stupid to sign.

Map function is handy for helping your routes. Tracks your tips effortlessly. Easy checkouts. I have always received, at the very least, a next day response for any questions/issues regarding the app.

It shouldn't be an option. Less notifications too.

Just garbage

I keep a log of my nightly tips per run in a small notebook at first it was so I could see how I was doing as the night throughout the night. Now the app does it for you but I still keep my log and when I look back before the newer versions of the app it has literally come close to cutting my tips in half. Exactly about 42% of what I was making & it's due to the % over the #'s

Please block the accept button until they sign and app freezes to often at random times I've lost so much time just trying to relog at house because of app failling to work

PLEASE gray out the accept button before they sign. I lose too many tips because ppl accept without signing

It should only need 2 things your phones gps and the camera. Not your personal files media files pictures or videos. I will not be using this untill you only need 2 permissions wich are camera and gps. I don't even need it I take faster shortcuts then this would tell me. It just freezes and crashes my phone and then when a customer has a credit card they usually send their kids to the door to sign for them and now I have to let them take my phone inside their house to their parents and chce them breakin it

Eats up entirely too much data and battery! Bring back the "next" button! I realize the "cash tip" button is to try to eliminate getting stiffed, but all it's doing is taxing more of my tips since my hourly checks my shop has to put how many tips I'm getting for them to be taxed and this button allows them to track them... Maybe not exact, but even when I get stiffed they are assuming I got a cash tip! I'm losing more than half of my hourly wages now!

The next button gone and I hate the cash tip button

Very very glitchy definitely kills battery and needs to be worked on for that reason immediately

It's really not that bad. It gets the job done

The app works great. I love being able to call the customer so easily. I wish you could access the "driver stats" and trophies when not working. I would also like to see a glossary... What the heck do "speed racer" and "road runner" mean anyway?

"It's a shame they give you an app that doesn't work" - Hospital staff member

Sometimes it freezes, if y'all notice , if someone orders online and tips by percent, it chops it in half . literally ... My customers have complained .. A cpl times ap signed out on its own. Glitches !! It gets stuck,shuts down, meanwhile tip isn't correct , I tell my boss , later customer complains and I get in trouble.I have a ZTE warp elite this ap is not compatible with this phone at all!! I have removed it and will do it old way , it won't even go to maps!!!

Percentage tip is BS. Needs to be done with. 30 minute trips for 15% that comes to be a buck. Just let people put in an amount.

Drains my battery and freezes when your in a busy area. App can't keep up with surrounding signals.

Glitches, drop outs. Wont load. More of a pain than its worth

The app will not shut down so I have to go into settings and force stop every time I leave work. Otherwise it's a huge battery drain.

Bugs upon bugs. Really trying to get management to go back to pen and paper.

Drains the battery and freezes

When I first downloaded this app I absolutely loved it, ever since the recent updates it's caused unwanted stress and acquisitions. Sometimes it will not give the customer a chance to leave a tip, instead it'll say mark as delivered. In some cases it has added a 20% tip without myself or the customer's knowledge. Seriously needs to be fixed.

A few times a shift I have the app stop responding and need to restart it. That's the only bug I've seen from it. One suggestion. Allow drivers to view unassigned orders while on break. That way they know if they are needed or if they can finish their break

Few glitches here and there but overall works great on my s7 and my One m8, definitely better than paper!

The App is deceptive in the Tip menu. The cancel button is colored coded green which will Gurantee that any tip given by customers will be erased because the customer will inadvertently hit the green button without truly reading what it says. The done button is transparent and should be green and the cancel button should be red. I've sent a private message to the developers and no reply.

It records audio it freezes all the time and the gas don't work somet8mes

It's always failing and gives the longest routes

Will not authenticate and kicks you out in the middle of delivering.

This app records audio even when your screen is off. Why??? WHY!!!??? It records the audio and stores it on your phone and who knows where else. This app kills my battery. We are required to use this for deliveries, it desperately needs an update to fix this battery drain. Also, the notification on delivery start is annoying and unnecessary.

It drains the battery.. I have a Galaxy s5 with a 2800mah battery.. I've taken everything off that I can.. No facebook/messenger.. No extra apps.. (This is my delivery phone so it's very basic compared to my personal) still drains through a brand new battery and then even a spare battery.. I have to constantly have a battery charging or I cannot do my job.. This app causes me great stress as I am watching the battery literally drainnn throughout my entire shift... Hate it.

App crashes all the time at very in convienent times. Make customer satisfaction a chore at time.

XLENT...

To be able to use all functionalities you need high end smartphones . 2 Android phones I have are not compatible.

It would be great if we could see what deliveries was there just like the iPhone does but for android instead

I love that it plugs in the addresses to the gps, and how it allows you to start and end runs too. There's just so much more that could be done. Why not show the number you are on the board? IE driver 1,2,3 etc? Also, it'll tell you how many orders are open, yet doesn't let you see what they're for or the delivery times, which would be a great improvement too. Also, people who don't use my phone for the receipt on debit orders will keep me from registering the order as delivered. Can't register it to go on!

Bad app made even worse.

Foodtec development...since the last "bug fix" my app is crashing on like 40 to 50 percent of my runs. FIX PLEASE