FLIR Secure for Android
Application has many bugs and took a couple of hours trying to activate camera. Would not allow user to name camera and gave an invalid password during set up. Finally after reinstalling app and resetting camera it did work but app is buggy. Could not install second camera after many tries.
New system with Lorex 4K cameras. Once set up with FLIR Secure on notebook and working with fair documentation it all came together. Created several groups for quick checks and can still get all 16. Perfect ... no but I can see all cameras, zoom in or out, etc.
I think the product itself is good. BUT... The lack of effort and thought that went into the app is horrible. Basic functionality not premium at least basic would be expected. Just look at all the bad reviews. Get your s=#t right. And soundless notifications? Put sound!
Will not connect whether I scan the barcode or enter the ID manually. It's the same nonsense that everybody who is rated this app says. It's unbelievable that they still have not fixed this. I'm very disappointed!
basically does not work. The app wont connect to my internet, it keeps asking for an update and won't process the update and I'm guessing I'd need to recharge my phone every hour tho keep up. sucks, good idea but maybe only compatible with certain systems? who knows.
Worked when I first installed it with 8 cameras just fine. Then the next day had errors and I couldn't view them. Do yourself a favor stick to the FLIR CLOUD app and just use that. The lag is less than a second and it has worked well since I installed the cameras. This app needs alot of work and fixes. Hopefully in the future it works better, as for me FLIR Cloud it is
Once you get going, it works okay. The problem, for me anyways, was setting the password in the app. It kept giving me an error. Turns out you have to log into the DVR itself, set the password there, then go back into the app and play dumb. Use the new admin password you set in the DVR as your "new" password within the app, then you're all set. Time stamps on the video don't seem to be working right now, but I'm going to give it (and me) a few days.
it doesnt work outside thru windows you just get a reflection. playback videos are extremely glitchy or wont load. very disapointing
Can't turn it off. Can't turn off notifications and microphone trigger either. Junk app. Several updates later. Come on! Basic functionality is a must. Get it together. And the rapid recap has a limit per month?!?
Using a Note 4 and got it working in no time once the DVR connected properly to the Internet. Had a bad unit to begin with. Exchanged it and no problems after that.
Unable to login with default password straight out of the box. Took technical support 40 days to respond asking for more info....such crap. Costco should drop this product
This app keep told me my camera offline. I have check my net work connect properly to unit but still can not live view on my smart phones . In February month it is work fine . But the last 2 week in March month stop working.
Horrible app. Could not get the live view or playback to work. What a waste of time. Returning your lame product.
Not sure what all the fuss is. Got this running in minutes. Maybe it's because I'm a network engineer and understand the need to check your routers and modems settings to allow things to communicate.
Finally able to contact customer service and was able to fix issue with the access denied message. The app is working well. Added more stars.
App keeps the phone camera out of focus, thus doesn't read code.
Now it's not saving the option to have the camera recording with enhanced resolution. All cameras except the first one are recording in low resolution so if anything was to have and I needed to rewind to a certain time and zoom in , it looks like crap and Pixelated and not at high 1080 resolution. I'm considering returning it if this bug will continue, as it didn't do it before.
I can't view live,why? All way appear massage :"access denied, please contact device administrator?"
Garbage. Unable to detect camera or even scan the code. It is going back to the store today
Not reliable, now I can not turn on notifications.
Worked for 1 day, only as Admin login. NVR reset admin password. App now requires a new admin password, but fails to setup new password.
It does not let me see whats happeneing live and is constantly telling me my access is denied not happy at all
When turning things on and off most of the time it don't work the camera is very difficult to hook up
Since my update. All my cameras keep saying offline but works on my hubby phone with no update. Fix this!!!
Ok it's slow but a great feature missing are schedule! You can't setup when you monitor or not! My 3old year D-Link camera have this feature!
I can never get a proper connection when i open app and than says error plz fix this this is getting ridiculous
Waste of time to try and set up
Will not hook up to my router and can not see my cameras
Wont show live feed on my phone
Dosent work. Paid 189 dollars for camera and app dosent work. Bringing camera back
Setup was straightforward for me. Nice app.
No complaints.
Little lag
App needs work!!!
absolutely buggy software
Nice.....worth it
The app works adequately for all my iOS and android devices EXCEPT that it does not appear to be compatible with my ASUS Zenfone 2. The app loads but selecting a camera always crashes the app. Remove app, reinstall, reboot, nothing helps. I suspect that its x86 intel atom may be the culprit? Sure would be nice if it worked with, what at the moment is, my primary mobile device. Should flag intel containing ASUS android devices as incompatible.
What's the point of having a security camera if the notifications don't make my phone vibrate or make an auditable sound so that I can't be alerted. I don't want to wake up to a video of my truck being broken into, I want to stop it when it happens. Pointless app and camera.
Truly is crap this product! I bought this at costco bring it home and right off the bat i cant connect to it? Then I finally do after an hr. Now I cant connect to my wifi with it. So after 5 app reboots i was able to connect then it says the device offline and I was unable to connect to it until after 2hrs of messing around i gave up never got this crap working.
by D####:
Thanks Chris Gray for the tips, works great now. If anyone is having issues, see Chris Gray reply, or just use the flir cloud app, easier, works,and basically the same. Now that I have flir secure working I will run both for a while to see which I like better.