Fivestars

The app gives great deals when you can get to the area you live in to fund places in your area that utilize the app, but it always starts in California and I have to shrink the map and scroll it all the way across the country to find my area. I've looked everywhere to change my location and I can't seem to locate that feature. If it's there wish they'd mage it easier to locate. If it's not there wish they'd add it.

Like the app but the newest update sucks. I can't search my location it just starts me off in San Francisco, I live in Montana

App could not find my location. Does not allow me to enter a zip code to search in a particular location.

Works excellently with my stores i always go to

They have what I'm looking for

It won't read my GPS.

Very easy to use and support small businesses.

Can't log in.

Love it

Weird issues with this app. Last time I opened it, it requested a selfie yet would not allow me to upload one. Force quit the app and tried to delete cached data, strangely it would not delete. After opening the app again I could not find any of the current businesses I'm a member with. Also I'm now seeing a notification in my dashboard that does nothing when I press it. It's persistent, and will not go away unless I block notifications from the entire app.

Why is the discover tab on the left now. Move it to the middle and improve the swiping to accept rewards. Android version is terrible.

Defaults to San Fran, when I scroll the map to my area it freezes up and crashes.

Love the rewards

The update did not fix the explore issue, still in California. It's useless now.

It will not recognize my location, nor will it allow me to change my location. It defaults to somewhere in California. I havev to scroll across the country to see what locations participate in my area.

In the Explore tab it puts me in California. I live nowhere near California. I have location turned on for app, too. It doesn't appear to let me change location, either.

Everytime i open the app, it thinks im in a different state and i can't even enter my zip to fix this. I cant use the app now.

Stuck in California :(

Doesn't work properly after latest update

It was good when I first downloaded the app, but a few months back, it started showing my location as being somewhere in Cali even though I'm in Texas and none of my local rewards or businesses show up anymore. I thought the update today would have fixed it, but it's still the same.

Update doesn't fix the location problem.

What's wrong with the locations/explore? Loved the app, but now it seems that it's stuck on long beach or somewhere in California, which i am nowhere near ... it's not showing me anything for my location. Locations is on for my phone (works for other apps). It's really annoying...now can't look up for any area I go to. Before when I hit explore it would show those I'm a member for in that area and those that I'm not -- I don't have to search for them in my list. I raved about this program to my friends, some who have downloaded the app. Hopefully they are not having this problem.

Clean and good customer service.

Update: have used this app for some time now, and it just gets better and better. Rewards are very easy to redeem, and I see more and more of the five star pads at more and more shops. Especially great is the birthday bonus, where you could basically go all day and not have to pay for almost a single thing. From Gourmet coffees, to meals, to experiences, to grooming and spa treatments, I got it all for free on my birthday from businesses I patronize. This thing is amazing!

Ever since the update, all of my memberships have disappeared, I can't search for locations in my area that are not listed even though I know they use this system, and it does not show my points to date for anythinf I had before the update. I have uninstalled and will not install again until the problem is fixed. LG V20.

Opened the app today to check the points balance for the one place I go to that i2ses this reward program. They are all gone; including the reward the business just sent the other day. They appeared for a moment then the app reset and it all disappeared. I have no use for this app now.

Double points only work if the bar tender rings them up. How are they supposed to know. Very misleading. Just asked bartender for double points when app says I should. Got 1 point. Should be automatic. Stupid.

This used to work on my old phone but has been broken for over a year. Can't sign in stating email is already in use. Can't find support to fix. Already had to reset account due to new phone number and lost all my loyalty points.

Been giving different cashiers/places my phone number to add points into this app after each purchases, but none of my points are even accumulating. Reinstalled the app and nothing happens or loading. Waste of space and a risk of having your phone number compromised. Disappointed.

Yeah like everyone else is saying you got all these points and you open it up to go use it again and they don't have no account on me and even the place on the map I used to go to in Pueblo the brewery it's not even on the map no more thanks a lot find something different

This app keeps track of the points that I earn at some of my favorite stores. However, it asked for my birthday when I signed up. Normally this isn't a problem except then instead of allowing you to enter your birthday you have to select it from a calendar which starts out January 1902. You then get to click next month however many times it is till you get to the month you were born in. Forget that! There are better ways of verifying that people enter a valid birth date!

When I try to checkout it makes me sign in to FB, then freezes. I have had to resubmit my order several times and I still can't pay for the order. I'm deleting the app now, it's horrible!!

It says you earn 1 point for every dollar but I only earn one point for every 2 dollars. I only have one place i shop at that uses this and it took me forever to get to a reward i wanted, instead of only spending 500.00 to get this reward, I had to spend 1000.00

Where did all my points go that I had already accumulated? I had over $100 worth of points now i dont see anything. I was saving them for a specific item.....VERY dissapointed!

Just signed on to Five Stars and all my hard earned points are gone. I had over $120 worth of points to a local grillin store . Very very upset.

I have emailed support twice now in 6 days and I have still have not received a response! I followed the steps in their FAQ and it says with 24 hours I will receive a response. Here we are, 6 days later, and absolutely no contact from them. If I can't even access my account because of a phone number change then I'll gladly stop shopping at the merchants that use this system and take my business elsewhere. No point of shopping at the merchants if I can't even access my rewards.

Unusually small reward system. You earn rewards so you'll come back to the store ... that disappear within a matter of hours .. they're not available ever. Ridiculous

Mark, Vince, Anthony, Brendan, Chris, and Wes are all professional and friendly when it comes to service and attention to my sporting goods needs especially hockey. - Eric R. " The Cat"

I don't like that you aren't able to search for businesses by typing the name into a search bar. It would make it much easier to navigate the App that way.

The birthdate defaults to 1904. The keyboard is active and i cant hide it to see the screen. I cant set my birthday or add my name pr photo. Fix your bugs please. Using an android.