Amica

Frustrating experience. The 2/12/17 ver. 4.01 update fixed the login problem (see below), but now the app crashes at claims / check for updates. [Previous problem: After the 2/11 update, the app wouldn't accept my account credentials, and offered no way to fix the problem. This rendered the app useless.]

Terrible app, keeps crashing everywhere. Was lucky to be able to view insurance cards, for everything else good luck.

Does not open at all. Reported the problem several times and they never fix it

Since Jan 2017 the app crashes constantly upon launch.

App always crashes, does not open!

The app used to work great. Now it's crashing at launch.

Always crashes. I can't event launch it.

Login field is too short for username compared to web so can't login

Keeps crashing instantly

Sucks!

After updating it doesn't recognize your credentials this app sucks

What is the point of this app if it doesnt work? I cant access my account, the app never accepts my user login info or PIN & yes I am entering it correctly. Super Frustrating to the point of leaving Amica for another insurance company! 12-7: app will now not open at all. Absolutely leaving Amica for its competitor!

Won't open since last update. I need to pay my bill tomorrow please fix the version for the Samsung Galaxy s5

Since the last update I can't use the app anymore because it won't open now. Please fix!

The app still won't open. Kind of irritating that I have to go through my browser instead. Please fix!!!

Since the update it never ever opens. Super annoying

Wont even open....thanks for a crappy app and crappy very high rates.

Force closes unusable from the get-go

Can't even open the app and still no new update to fix it for months, what are they doing

Poor. Cant get any open claims info. Fails to download...

Won't open! What's the purpose of an app if you can't open it to use it. Phone: Samsung Note 4 (updated on all software upgrades)

Need this fixed!!!! I cant pay my bill!!!!! Has not worked since the last update!!

Doesn't open. It crashes

Won't open since last update

Simply wipe cache and storage and it works fine now.

Hasn't worked the past 2-3 months.

Now it won't even open

Love it!

Awesome up to the minute information of your insurance coverage.

I've downloaded the policy on my phone but every time I try to open it using the app there seems to be some error...really annoying will be uninstalling for now.

Not superior to logging in through a browser. In fact, you must log in a second time to access your policy.

I love it easy and quick!!!

Crashes on startup now.

The app crashes on startup.

We had just arrived in Miami to visit my very sick 94 yr old father. We passed a dog park and went back to let him play after 24 hrs riding in the car. Only less than 10 minutes went by and our window was smashed in our car and all our electronic s where stolen. Amica had the window fixed in 5 hours. A week later we are back home and getting our cell phones and other electronic s replaced.. Amica helped make this as easy as possible. Thank you

I created a claim for an accident. The claim was processed, however they did not receive any of the pictures or the voice recording that I uploaded.

Amica is a great insurance company, but their app is certainly not up to their standards. You'd think an insurance app would be able to perform such a basic task as displaying proof of insurance/ID cards. I am running plain Android 6.0.1 on a Nexus 5 phone, not exactly some custom ROM on an obscure device. The ID card does not display. I tried to download it, it says it downloaded to the Gallery, It didn't show up in the "gallery" app, however using a 3rd party file explorer I found it in a folder called "pictures." It should either go into the downloads folder, allow you to choose the download location, open a "share with" dialogue, or at least tell you where it is actually saving it.

I love it easy and quick!!!

I'm pleased with the update they pushed out allowing users to view a electronic copy of their insurance card, well done but it does lag when trying to pull it up. Secondly I can't view information regarding my account balance since I'm enrolled in the auto pay and there is no option for me to pay earlier or pay the balance off.

Like MANY others already have stated, I, too am unable to LOG IN to the mobile app using the SAME EXACT Username & Password info that works JUST FINE on the desktop site?! Come on, Amica....You guys are a WONDERFUL insurance company other than this! My POOR rating is only reflective of the mobile app, for this reason alone! Fix this issue, and I will re-rate higher! Until then, however, ONE STAR it is! :(