Five Guys Burgers & Fries

Sadly, my food is ready but now it's cold. Really doesn't help to order via the app when they don't have a quick way to pay, or three shake ready when you get there. So now I get to enjoy my cold hitfog. Nevermind. B

It's already paid for, so I just run in with a $1 tip. My burger is always hot, fresh, and ready to go! The guys at Elmwood recognize me now, because I always order the same thing. (The trick is to never order fries or a drink. You don't need the carbs, and water is healthier too!)

Great app, you can pay with it, only gripes are that there are no special instructions and that they don't have the fries ready with your order. Also they should have more specific times than 15 minute intervals

First time ordering a burger from here, cause a friend suggested it. I used the app. Went in, waited for my fries, they were having trouble making for some reason. Got home, burger was not what I ordered. I ordered a hamburger with all the fixin's... I got some soggy (too soggy to eat, bread) double patty burger with nothing but jalapenos, pickles, tomatoes, mayo (I think)... yeah. Just sucked. Terrible first experience. This happen to anybody else? I mean, for that price... it should be flawless. We're not in LA afterall... just Baytown. C'mon y'all! Disappointing.

The app does a good job of letting you order, but just sent an order to Norwalk as the "closest store" when I was 100ft from the store in Stamford 10 miles away. All location services are on, the app just can't manage itself or warn the user that it's deviating from what is normally done.

I have to put my card number in each time I order even though I choose the option to keep the card on file. The card scanner does nothing. App worked better 2 versions ago.

Love the app, makes ordering easy for me since I'm Deaf and I don't always want to write my order down, now I can order, customize and pay for my food in the app and just show up at store and grab my food. Love it!!

It's great to order your food but you still need to go to the order window to tell them your here. I waited for 6 orders after my order to get my food. Might as well go to the register first.

Great food, flexible ordering, but the app forgets my info every. frackin. time. Too frustrating!!

What happened to being able to pay by app... defeats the whole purpose of ordering ahead of time

The app used to be great. Now you have to stand in line to pay instead of paying through the app. Kind of defeats the purpose of using the app.

Easy to order, saves your favs to reorder. Only change I would make is card should be universal for any 5 Guys.

Best burgers in our little town! I'm gonna get fat lol :-D

Took the time to load this app. Placed my pick up order. Arrived only to WAIT. Why did I bpther?!?!

I was hoping it would have promotions or coupons like the McDonald's app but it doesn't. Still convenient to order through the app though

Paypal promises to protect my money when shopping online. You promise to grill me a burger. I want to pay with paypal, not trust burger jockeys to store my card info on an app. Give me paypal options please.

this used to work great, order while I'm walking to my car at work, have my food 10 minutes later when I arrive at my local five guys. Now the app can't find any location near me at all and it's become totally useless.

First time trying it, got a cheeseburger but the cook forgot both cheese and burger patties, got a new one pretty fast but still wasted time walking back, burgers really good.

Doesn't provide quicker service. Could have ordered in store, had it, and been on my way. Boooooo

Good app. Easy to use. Wish could select more pickup times then just every 15 minutes.

Be careful to verify the store it auto picks for you... I was within sight of the store I wanted and it placed the order 3 miles away

Easy to use, clear info. Able to quickly order and see my order status. Definitely one of the best restaurant apps.

Order on the app and every time I still end up waiting 10+ min after it's supposed to be done!

Order again should give you the option to change to location by default or they should at least let you cancel an order that was just placed.

Be ready to pick it up in 8 minutes and you will have no problem. Nothing better than the interface. Simplicity at its finest. A checklist of the menu with the amount. 5 starz for 5 guyz

I love Five Guys burgers & fries the only thing is its a little expensive but if i could i would eat their burgers & fries all the time

Great app. Makes ordering really fast and simple. Shows closest location and allowed set pick up time

Best thing I've downloaded got my food instantly after paying just wish you could pay from app as well

No point in this app. They started making the food when I got there, so had to wait regardless

Super responsive app! All app devs should treat this speed as the gold standard.

THANK YOU FOR BEING THE BEST. WE LOVE FIVE GUYS BURGERS AND FRIES IN RALEIGH N.C BY CAPITAL BLVD

My food was supposed to be ready at 442pm. It was not ready until 503pm. I had to wait several minutes when I was hoping to walk in and out with my food. I do like the app though.

I like it better than before but a check in feature would make it great - like when you're about 5 minutes away. Seamless delivery.

Delicious! The same every order, my go to Burger place, never fails.

The best app ! I was on the way to a long trip and had to make a quick stop to eat something and this was the best idea of it all ! I was just in time for it when it was ready ! Perfect !

The design on this is super slick in Eligent, I really enjoyed using. I love my Five Guys meal even more.

The app is very easy to use and navigate. I really like being able to save my favorite orders!

This app is good but it needs to give an option to pay in person at the store

Loved this app till it said there was no stores near my location which there obviously is cuz its right down the street....

Poor communication between the app and the restaurant....