Fiat Access

This is a notch above pos rating. When it works it works ok but crashes often. Messaging features just do not work. Period. I am on my second Fiat. Installed and reinstalled several versions of this app with same poore results. SEP 7 2017. I am downgrading my review of this app to POS status. One star. It has actually gotten worse since my last review. I cannot even use it anymore. It crashes every single time. I am using Samsung note 5. A very common device that should be compatible with this app, but alas!

It was working fine until 2 months later (currently) suddenly asked to input my log in info again and then keeps getting an error stating "could not load vehicle" i already tried everything from uninstalling to re installing, changing my password etc. Still not working. Someone pls fix this app log in issue.

Fix this app. Totally not working. Why do you need to do a modem reset at the dealer every month to make this work. Why can't the app reset the modem and IP address? Epic fail FCA

If you bought used, you don't qualify. Mine's still under warranty, but no joy with UConnect. I can see why they wouldn't want to provide server space & bandwidth, but not allowing a P2P, VPN, or even BT access is just short-sighted. People love old Fiats, or used to. So hackable. So, for now, entire dependence. Get out your soldering iron, I guess.

Love my 500 e, but this app is really in need of serious upgrade, nothing seem to work except charging status. Notification not working , there's no OK button, so when you push back button, every thing resets, charging station map is not accurate. Any alternatives out there?

Crappiest execution i have ever seen. The communication between device and car goes through a server. That process is haphazard and has huge latency. Someone!! Please fix this. This app reminds me of colorful and disfunctional websites circa 2000.

Worked for about 8 months and was useful to track vehicle, lock and unlock doors, start climate control, and view vehicle health. But app now crashes (and has for over 4 months) when attempting to send a command. It crashes on every android device I own.

Feb 2nd I am removing all stars except for one. This thing has stopped working altogether. It has been stuck on "charging, 5 hours remaining" regardless of the car being plugged in or not. Original review: Most features worked for the last 15 days then (since June 1st) then today it says I am not charging, but the dash says it is charging. Notifications never worked (update they worked briefly). Remote setting of A/C seemed to work one time only. No built in help. Where is the support forum?

Uninstalled directly after reading all the comments (most recent too). It has no sense to waste your time

Totally usleass because Fiat only supported 500e's on this app for 3 years. So now the app does nothing...

Just the worst app. Never updates. I've gone 10 times to the Fiat service center to fix the app. Awful. Just take it off the market if it doesn't work period for heaven sakes stop inconveniencing your customers

Used to work great for me. Now I can login but every time I try to remotely turn on the heater it crashes 100% of the time. Sadness.

Terrible app. The only thing that actually works on it is checking the battery level and even that is only sometimes. Notifications do not work! Why is SMS or Email the only option? Those don't work at all. Can't we just get a notification from the app itself the way literally every other app works?

Update 4/17: App loads but door lock requests are never fulfilled. Older review: Stopped working a few months ago. Crashes when attempting to launch app. Reset cache , reinstalled, etc... but no luck.

This app is hit or miss, more often miss. Not consistent at all. It does not refresh at times and can do days before it refreshes. Needs to be updated.

i live in an area where the summer gets up to 110 degrees F. all i want is to remote start my AC, but it never works.

Crashes constantly. Was OK when it was working (not great but better than nothing) but recently it crashes everytime I try to use it.

Does not update in real time sometimes can take a whole day to update which is pointless of having this feature app

I love my fiat. But this app needs some TLC. It won't update the cars location, it won't update the cars charge percentage unless it's plugged in. I click the refresh button in the top right corner and nothing happens. Tire pressure is accurate (I think). Cars location is usually 5 hours behind. Please update this app as it would be so usefull and make my fiat even better than it is! EDIT: it has officially stopped working. I can't even log in. Don't waste your time

Yes this app could be better, but it works as advertised! (Unless the server is down). I wish it could do 2 things: when remotely turning on the heater / AC it'd be nice to be able to set the temp. Also having a scheduler for remote features would be awesome! (Turn on temp at 75 at 8am for 30 minutes max). Would it be nice if the car would broadcast mute frequently? And remote requests could be received faster, but I'm still happy this functionality exists.

I fear that I'm locking and unlocking someone else's Fiat because it keeps saying that the command went through, but nothing on my car is budging. And though I refreshed it, it's reading mileage and charge from 5 hours ago. Any tips? Advice? If I've been honking your horn, advanced apologies. :-)

Nothing works! Mostly worthless, as it only seems to update the charge left during times I don't actually need to know how much charge I have left (10pm - 10am). None of the features work, even after 10pm, when I'd really like the cabin pre-heating to work. The car won't directly connect to my phone, which would be nice as the garage is right next to the living room, so the car could easily connect via WiFi or Bluetooth.

I can't get service for my car and NO ONE cares at the local or national level. The app has stopped working and no one is lifting a finger to fix it. FIAT (fix it again Tony). Some things never change!!!

Not sure what other users are saying, but it's working fine. It's not the smoothes app in the store, but certainly doesn't deserve the low rating. Everything works as it should. I do wish they can slow us you go back to previous menu instead of the back button on the phone, but overall it's a good app. Update: Slow update now, it delayed for days and some times no update at all. What's the point???

It just won't sync consistently. Sometimes there are days that it won't sync. I can't see the latest information of where my car is, how many miles are there. Frustrating. Who in earth designed this?

I love the idea, but the app crashes if it's open for more than a few seconds. When it did work the remote start and unlock features took close to 10 minutes to work....idiotic

Love my 500 e, but this app is really in need of serious upgrade, nothing seem to work except charging status. Notification not working , there's no OK button, so when you push back button, every thing resets, charging station map is not accurate. Any alternatives out there?

UI is ugly and it has a lot of glitches. Need major update. I love my Fiat 500e though.

I keep receiving a "Network Error" message when attempting to sign. This has been happening ever since the update, and I'm unable to stay logged into the app. Annoying and unreliable

Most of the time it nolonger connects to the car noting a server error. Many of the features don't work properly even when connected.

Got it and it's never worked. I always get a server error and "could not load vehicles" error.

Freezes and then crashes everytime I request a refresh of information. Great concept, horrible execution.

Can't access the app, only show error report.

Works great. Never had issues but I would like to see more improvements like daily charts of mileage or usage. It syncs a lot of data why not use it.

This app used to work ok with my 2014 500e, not sure why it doesn't update with my 2016 model, once you check update once, it will not update again until it feels like it, climate control and any of the remote functions doesn't respond,very frustrating.

Keeps closing for no reason, won't stay open now, logs me out even though I selected keep me logged option. Get slow to respond the rare times it actually is working.

Can't log in, never keeps me logged in once it finally works, chronic network error. Why even have an app if it's useless?

Overall great app. I don't have any issues logging in etc. The app should add a few features. I can start charging, but not stop charging. Why? Also should add charts to show history. Overall good app.

I log in but it always says "Unable to load vehicles" or Could not get vehicle Satan's. Server error." Useless.

Good attempt design, easy to use. Would be nice if it updated in real time. There is a BIG delay time in updated status.