Retail Feedback

Feedback for Business by RESOTTO is a simple way to gather feedback from your customers without much involvement of the staff members. Everything is just automatic. Present a tablet in front of your customer after they finish enjoying your services. Ask for feedback through this app. This will definitely make your guest feel more cared for.

Use feedback system by RESOTTO to:
*Save your time, money and efforts usually wasted in collecting feedback forms from multiple outlets & converting them in useful format.
*Setup a rapid response to negative feedback.
*Securely store the feedback data on cloud servers so that you can access it anytime, anywhere from any device.
*Collect customer data for running marketing campaigns.

Features:
*Interactive & friendly interface to take a feedback from the customer.
*Option to send a “Thank you” message to the customer for sharing a feedback.
*Receive an SMS Alert as soon as a guest rates low on any parameter. This helps to quickly respond and resolve the issue then and there.
*Receive weekly mails with complete data of guests & their feedback.
*Receive weekly analysis of the customer feedback on mail.
*Run marketing campaigns by sending promotional SMS to customers.
*Pay per Use which is very light on your pocket.
*Intuitive mobile application that requires minimum intervention of the staff.