My Exetel

My Exetel Free App

Rated 2.38/5 (109) —  Free Android application by Exetel Development Team

About My Exetel

My Exetel is all you need to manage your Exetel services plus quickly find answers on-the-go. And it’s free to use on the Exetel network in Australia!
Manage your account
✔ View your service details
✔ View your usage or balance
✔ Check your bill summary.

How to Download / Install

Download and install My Exetel version 1.5 on your Android device!
Downloaded 1,000+ times, content rating: Not rated
Android package: com.exetel.members, download My Exetel.apk

All Application Badges

Free
downl.
Android
2.1+
Bug
buster
n/a
Not
rated
Android app

App History & Updates

What's Changed
-Bug fixes in login
-Handling multiple ADSL, Mobile services
-View customized usage
If you have issues, Please re-install the app without updating.
-Bug fixes

What are users saying about My Exetel

N70%
by N####:

Can not log in and Not happy with service. Have alot of improving to do.

N70%
by N####:

Useless. Can't log in

V70%
by V####:

Not very user friendly

N70%
by N####:

Developer must be autistic.

J70%
by J####:

Can't login since last week. Tested same login online which works fine. Plz help

N70%
by N####:

Easy way for myself to keep track of my NBN data usage.

R70%
by R####:

Does not include a data usage widget... What's the point?!

N70%
by N####:

Can't login. Can log into web, not mobile app.

N70%
by N####:

This app used to work... I could log in and see how much of the data I had used in a month. It was pretty limited, and totally lost my upgrade order.... But at least it worked for that. Newer updates have introduced a new feature.... No login. This means you can install the app, and not login. No login means no details, no nothing. This is now a completely pointless app. Just another sign​ of the terrible customer service provided by this company.

Q70%
by Q####:

Home broadband usage there which is great, but mobile usage only shows data, not call credit or SMS! This is silly. Also, there's a menu button in the bottom-right corner that does nothing. I note on the About page that the app was designed for Android 2.3 - wow. What a relic. Not nice.

N70%
by N####:

The app no longer works. It does not accept a correct username and password combination. Tried reinstalling, this didn't fix the issue. Please fix this Exetel.

N70%
by N####:

Needs some widgets for displaying usage of calls, data etc for phones, broadband and so on. This used to work for me, but now it tells me that my logon is invalid. Tried reinstalling, still doesn't work.

N70%
by N####:

Positives: provides basic information Improvements needed: - improve the Graphics - fix issue with invoice not loading - allow application exit by backing out of the current screen rather than having to go to the tools screen and clicking on exit.

R70%
by R####:

I can login on web but this app keep saying username or password invalid.

S70%
by S####:

This app is no longer supported by its developers. Maybe they should announce this!

N70%
by N####:

Can't even log in and yes my username and password are correct.

X70%
by X####:

Worked most of the time on my old phone, but never worked on my new phone (said username and password were incorrect)

N70%
by N####:

Cannot login even though details are correct

N70%
by N####:

login fails. So doesn't work

N70%
by N####:

After update unable to login, useless

V70%
by V####:

App is fine. No problem with keeping up to date with home adsl daily usage or account info. I recommend it.

T70%
by T####:

Checked mobile usage - works good, and info accurate. Checked invoices (several) and Received 400 error, page not found on server. That's all we know. Missing a logout option.

T70%
by T####:

Cannot login, even with my land line number and pass.. terrible. Has not been updated since September 2013

T70%
by T####:

ADSL2+ usage there which is great. Mobile usage only shows data, not call credit or SMS. This is very important. Also, there's a menu button in the bottom-right corner that does nothing.

T70%
by T####:

Its a bit useless app. For mobiles, it only shows you the data usage. No phone, sms credit. With invoices, it shows the list of all of them but if you wanna open one, it gives you an error (400 - whatever that means).

D70%
by D####:

Wont login on my s4 or on my s5

T70%
by T####:

No call or sms usage. Clunky interface with Exit buried in the Tools menu. Link for invoice details results in page not found.

T70%
by T####:

Developer must be autistic.

A70%
by A####:

UPDATE: The new version (v1.2) works wonderfully, login is fast and easy... thanks for keeping this app updated! Added 3 stars.

T70%
by T####:

Okay when using galaxy s3 with member username & password (not modem). Program force closes when trying to view ADSL usage. Can view plan and invoices okay. Won't work with my tablet (note 10.1) because it doesn't have a soft menu button like most android phones I cannot access settings menu to log in

R70%
by R####:

Can't log in under my username and password so not a good start....app has failed before I can even begin to use it! Can't log in using mobile number either

N70%
by N####:

Works well. I have our ADSL plus 3 mobile accounts on it. The mobile usage however shows identical amounts 2 days in a row, so its confusing.

N70%
by N####:

Login failed even though I was able to login at the members area at the website.

N70%
by N####:

Doesn't give call details on mobile services

D70%
by D####:

Great start, needs a widget though!

N70%
by N####:

I guess it could work well. It is a scaled down version of the members facility on the web. Under the adsl the usage button hangs the phone.. And to get it back i have to remove the battery and cover what a waste of time. Cant the programmers just look at what is needed. I need something to keep track of my four mobiles , 3 for the kids and those costs can get out of hand. Come one Exetel. Bring us a very decent usage meter widget!

Z70%
by Z####:

Okay when using galaxy s3 with member username & password (not modem). Program force closes when trying to view ADSL usage. Can view plan and invoices okay. Won't work with my tablet (note 10.1) because it doesn't have a soft menu button like most android phones I cannot access settings menu to log in

U70%
by U####:

Crashed both times I tried to run it so I uninstalled. Been with Exetel for years and this app falls way short of the professionalism I have come to know from the company. Best thing they can do is pull this app and avoid embarrassment.

Z70%
by Z####:

Don't bother downloading, unstable, constant fc

R70%
by R####:

The app requires account details, but the is no settings to put them in on the galaxy nexus!


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Rating Distribution

RATING
2.45
109 users

5

4

3

2

1