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After installing it and setting up my account, I have NEVER been able to log in again.

It crashes... its a great app tho u guys should fix it

Transactions are taking longer than a day

It doesn't work at all. A complete fraud. I can't send or transfer money. The other cellphone won't recognize my account.

It's a PITA to regain access when you forget your password since the captcha section doesn't work.

I cant have access to my account with the firgerprint i install the app 8 times but have the same problem

When I try to make a transfer it keeps saying that there is an error! This happens all the damn time!!!

Somethig is wrong it logs me out every single time i try to use it. Fix this please

Works fine the first month ,then when i try to put my password to make a payment a message came saying theres a problem with the system. This app sucks!!!

It keep saying network error everytime I try to log in. Fix this please

Logs and locks you out everytime. Log-in is cumbersome and complicated. Password reset is a pain.

Llevo ya dos meses q no puedo entrar cada vez q lo intento me saca automaticamentr.Me bloquea tengo q estar resetiando. Arreglen este problema pleaseeeeee. Me encanta pero De nada me sirve si no puedo utilizarlo

The application was working great but when you did an update it began to crash and log me out every time I'm trying to access my account. I can't access my account. This is so frustrating. You need to fix the application.

It was good until a month ago! Something is happening and they haven't fix it! Piece of junk sudently! No explanation from Evertec! Nobody knows why? Now 2016 and still same probleams ....hate this app! Poor service !

I like it because it's very secured and no one can access easily to your account. In my opinion it's better to write again the password and the answer to the question then having it automatically saved because it would be easier for other people to access to the account. The disappointment would be that this app is not for all bank accounts yet.

As a user of both ecosystems I have to say this is optimized in iOS while on Android it still crashes every login attempt made while on data or LTE connection. The point is not to have a WiFi only connection and be able to use this mobile hence its name.

I really love this app. But it say I have to validate my email, and when I put the verification code it doesn't do anything. I can't use the app anymore. Really disapointed and frustrated, I used it a lot.

I have been trying to create an account for so many times in the past two weeks but it never worked. I tried reaching their customer service by writing them emails but after sending the 3rd letter without response, I now officially give up on this app. It was a waste of time.

This is very useful when it works. Unfortunately most of the time it doesn't. There's always an issue, it doesn't logs in, and of it does, it logs out automatically. It's very annoying. I can never use it when I really need it!!

Worst app!...don't download. I signed up and after I was done I logged on. It asked for the last deposit from credit and debit and I tried it like 3 times and it just logged me off and won't let me access it again saying that the username is invalid when I clearly wrote everything down and I know my own username. After doing the step to regain access putting the card number and my phone number it still won't let me regain access. I don't feel this is a secure app. Don't waste your time.

I don't understand why you need access to the contents of my SD card. My contacts aren't stored in my SD and you certainly shouldn't be able to delete anything on SD card.

Your stupid app doesn't let me confirm my email after entering the code. Nothing happens when clicking the button.

It logs me in and then logs me out every single time. Doesnt recognize my username or password. Had to reset my account more than 4 times. Worst app ever.

I installed the application and does not let me use it. It keeps saying that ive been blocked. So i forgot my password do the complete process to regain access and it keeps saying that cant be done nothing at the time please try again later. So I unistalled it

For me the best app in PR right now. Para mi la mejor aplicación que hay en PR ahora mismo. Siempre me funciona al cien. Y ahora mejor que puedo usar el dedo para entrar desde mi androide :) gracias al que la invento ;)

Solo dice error de sistema y se descinecta, solo lo he podido usar 2 veces y hasta se me bloqueo la cuenta por tantos intentos. Una vez envie un feedback pero al parecer nadie atiende los conentarios.

I haven't even been able to sign up! It's awful.

"There was an error in the system" everytime I try to log on. FIX IT. I use the app frequently

Every time I try to log in is telling me something is wrong with the system.Plus don't accept adding of any other card.

NO está funcionando adecuadamente. Últimamente me dice error cuando deseo acceder o hacer transferencias. Estoy muy decepcionada por esta situación.

El app no me permite pasar de la validación por email. Pongo el código y no hace nada. Lo he desintalado e instalado varias veces y hace lo mismo.

Make sure your phone is not connected to a wifi signal only to your phone's data... that's why logins are failing

The app worked a few times and then every time you log on it logs you out and doesn't allow you to do the transfer. I've tried reinstalling it countless times and have even tried the actual site, doesn't work!

It's a headache, If one miss a letter on the password or the answer to the secret questions , it Blocks you out and you have to go back and forth from your email to it with a code number that don't work anyway :/

This app is horrible idk why i insisted in having it , the custumer service is horrible , i called the number they have for customer service and waited a whole hour & 15min and they never picked up !!!! Have a problem with $300 i hope some time soon they decide to help me in some way!

Having problems signing in. Every time I try to sign in is says there was an error in the system and logs me out. Only works when on wifi connection and not always

The app works well, yet it is not as optimized as the same app made for iOS devices. Most mobile user's are on and will most likely remain on an open source software like Android. So please improve the app to be on par with the same app on iOS.

Muy buena, lástima la limitación de $500 diarios, deberían hacerlo en función del perfil del usuario

Llevan dos semanas dando problemas con el sistema. Cada vez que intento enviar dinero, me aparece el mensaje: "Error sending money to card". Necesitan actualizar.

Ya no me deja enviar dinero, y llamo al número de servicio al cliente y NUNCA contestan. Después que espero un largo rato, desisto!!!!