DIY Home Inspection

Taking video was easy. Uploading is a joke. I have a connection speed of 38 mbps and all I get is upload failed, retry. Logged in & out. Deleted & reloaded. Still unable to upload. I read reviews from February that stated the same issue...has the app been updated? I just want to upload my videos.

Same problem as everyone else. My guess is if you don't do the inspection in time you don't get the discount. Crooked but genius way to rip people off...

None of the videos will upload. I've tried deleting the app and reinstalling it 3 times and still doesn't work. I better not lose my my discount because the app is useless.

Useless. When you hit record, it freezes and can't be recovered yet records nothing.

Videos are all upside down on the Nexus 5X. Couldn't get it to upload over wifi, but it finally worked with wifi off.

The app worked for me. Some videos could have been longer, like the kitchen video.

Won't upload

Same here. Trying to upload videos for the last 2 days, but after hours of trying fails. I made sure I'm connecting to wi-fi, rebooted my phone, and still keeps failing. Is there any other way to send the videos?

Same problem, will not upload. Galaxy S5. I have been trying all day.

Same issue. Will not upload.

Won't upload. :(

I'm using a 3 year old Android phone with this app. Videos uploaded in about 5 seconds after I finished recording. Super easy to use and had no issues at all. Was a little skeptical after all the terrible comments - have no fear! This app works great, is quick & easy AND is helping us save money!

Easy to record necessary video but will not upload. Tried using wifi and data. Does not upload with either.

20 second vids were easy to take, and was nice to retake them if needed. However, I have been trying to upload these items for HOURS now, and have tried at different times of the day. I'm not having any difficulty with my lapltop uploading or downloading info, or any other phone apps; so thinking it something on your end. I'm beginning to think the few hundred dollars I saved has been reinvested ino a few hundred minutes of my time. If I dont get it uploaded on my next attempt, the few dollars just aren't worth it, and I will go back to my previous company. Good savings, but bad headache.

Nice in theory, but I can't get my video to upload and the reps don't know what to do. Not going to pay $200+ for a home appraisal when your app doesn't work. Hope you'll honor the discount...

Easy, maybe I'm lucky to have fast internet upload speeds. Upload was quick and painless. Says it'll be two weeks before I'm notified the inspection is reviewed

Cannot get app to run on phone

Taking and uploading the videos required for the discount was quick and painless.

App won't upload my videos. It doesn't look like I'll be getting my discount.

Does not down load videos after the app has accepted all of them. What is the point of taking videos if it won't download them?????

Says I'm not near my home each time. Only "fix" I found was logging out, then as soon as I log in tap one and it works but then log out and in again. Won't let me do inside ones at all though

Location error, location error without it working my discount will not be applied...

Fail! After spending many, many hours fighting with this app, trying to get it to upload the videos, esurance finally decided that my Nexus 5X phone was incompatible with their app. I am guessing it has less to do with the hardware and more to do with the Marshmallow version of Android.

App sucks, videos won't upload and they have to keep resetting my password

I had no problem using the app for each room that it required. My only complaint is it did not allow enough time to scan large rooms. 15 seconds is not enough time for multiple appliances or counters. Should allow you enough time that you could choose when to stop.

I have tried this app multiple times for the last month. Same location error. Uninstalled and installed again today 6.13.16. Same issue. Gps is on high accuracy. ?? Let us know when u guys fix it!!!

I got the latest version installed on my phone today, the location error is fixed but the app has crashed a few times while making videos; so far I've been able to do 5 videos and have 2 more to go. My phone is a Samsung Galaxy Note 4 running Android Marshmallow 6.0.1.

No matter what room I stand in while trying to use this app, I continue to get a " LOCATION ERROR" pop up.

I did the inspection and sent it in. Now a month after my inspection was due I get an email that they never received it and that there's no way to get the discount back after it is removed from the policy. What a rip off

Videos won't upload.....fail fail fail

It keeps telling me I am not at my house, when I am at my house!

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Does what is intended to

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