ELEAD CRM Mobile for Android
This is our CRM we use for the dealership and in car sales or any sales, time is of the essence. The developer of this app must not understand this. It's slow, rarely responds and bottom line, I lose leads. I know its not my phone because I have two phones with different carriers and same results.
When are some real developers getting to work on this app? Love it online but the app is just garbage! UI is outdated so bad, super slow with lots of lag for the whole family, and not many functions. Garbage this app is
I never get alerts for new leads. The fact that I have to log into the app (even though it saves login info) every now and then may be the reason. Dev needs to address and make this app useful. Been over 6 months since my last review and the app is still junk
Absolute crap! Don't let your dealership make the same mistake as ours and sign up with eleads. Their whole system is so outdated. Unbelievable. Crap!
The app crashes as soon as it starts. I can't even type my user name because it's already stopped working. I've never experienced an app this bad before.
Slow, next to impossible to edit email templates, scanner rarely works. It technically has all of my client data but I'd have better luck getting ahold of my leads on Facebook Messenger than this thing.
You would think that with SO MANY customers giving this app a low rate, the developers would do something about it. Well that's not the case. This app sucks. I rather go back to using pen and paper
Awful application, numerous bugs, slow loads, ect. Once the contracts up we'll be looking for a new CRM. They should remove this app and no longer advertise supporting a mobile application. FAIL
Feels like it's still in alpha. Emails won't open, all the windows are buggy, movements are clunky. Please fix. Sales professionals cannot always be tied to the desktop version in today's mobile world.
Only reason I am giving this app one star review because I can't give it less than that. This app is useless
This app has gotten to where it won't even function...eleads already sucked but this app makes it look incredible. Hate the CRM and despise this app making my work life so difficult
You can't scan trades like VinSolutions and you can't scan driver's license for ID these are some of the improvements I see that needs to be done with eleads. To improve its app
Slow glitchy and dated crashes constantly and provides more of a problem than a convenience
Worse app ever. Only use it to scan customers trades in so it's part of the deal packet. Mobile app is useless otherwise.
Can't even navigate through the app. Everything kept freezing. Horrible for a crm app.
If you are required to use it you already know the deficiencies.
It would help a lot if there was a recent customer button on the home screen. So like if I go out to look at a trade I can quickly pull up the scanner for a vin.
This app is dead they don't update it. There is a new app elead1one sales that replaced this app download that.
Great app... nooooot.
The app doesn't work well at all. The scanning the license doesn't work. If you try to type am e-mail the words get hidden behind the keyboard. Scrolling is almost impossible. The iPhone version of the app works much better. The Android version needs a lot of bug fixes. It isn't my phone vauto scanning tool works great on my phone your scanning tool is broken. Why can't I see a list of all my clients? Please fix your app.
I have been in the Automobile and Powersports business for 15 years and have used four or five different CRM so long the way I have never experienced such horrible support and a system that is antiquated and does not work with your business. Also this company will charge up to $1,500 for you to get your own data out of the your CRM in which you pay monthly for. They will not tell you this until you go to leave in try to charge you all kinds of things. Bad business do not do business with them.
Wtf people fix your app! make it smooth and fluid. I need buttery smooth. You guys must have a middle schooler designing this app. It's horrible! I only use the scanner and do the rest on my computer.
Just doesn't work well. Dealersocket works so much better. Why cant we scroll through customers without clicking on every single one? Poorly put together.
I never get alerts for new leads. The fact that I have to log into the app (even though it saves login info) every now and then may be the reason. Dev needs to address and make this app useful
Inventory is useless. Cannot scroll. Pops up anything you just barely touch. Lost two customers' info on the lot because it did not save properly. ( Back to pen and paper) Doesn't allow price range. If you put in $30K it brings up everything under starting with the lowest, which is our oldest non certified trade ins. I hope one of the designers will read this and take this seriously. Concept is amazing and would be a great asset to our business if it actually worked.
Has a lot of great unfinished ideas... it's very difficult to scroll through information, and any time I try to scan a license or Vin number with the scanner the app freezes, and restarts. When I manually type in a Vin via the app it never finds the vehicle I'm looking for.
This app, along with the account reps, are in need of major repair/replacement. Brought up email bugs (error loading every time) to my account rep in person over a year ago after implementing their CRM over a year ago, and nothing has been done. I've given up and they could care less. All talk, no useful substance. I will begin recommending a switch to our dealership group.
Emails don't send, notifications don't work, user interface is horrible. Good idea but needs to be rebuilt from the ground up.
Many features of the app do not work correctly, especially trying to scroll through customers
Very slow, lags, too sensitive and doesnt link all leads when I use the computer version. I hope they do a major update with this app very soon or Im going to delete it.
This has to be one of the worst apps that I have even used. Crashes all the time, unresponsive when you hit buttons, can't preview emails before you send them to see if the templates loaded the correct information. They need to start from scratch and rebuild this app.
I'd crawl through 1000 miles of urine soaked broken glass bottles to have just one single feature of this app actually work. Scrap this piece of crap and start over. Just my two cents.
Why do I log into the app but it automatically wants to assign the lead to internet sales team then I manually have to put in who I am???? Wtf
Scrolling is very difficult. Try to look through your prospects and activities and it always selects the wrong one. I also noticed it doesnt save your activities...
The eleads app although it has a good platform ot does not work in conjunction with our elead crm it will not save the info on the regular platform no one uses it at the dealership and every one says it doesn't work funny thing is they don't even acknowledge that it has problem I talked to Jocelyn yesterday and she said it works fine it's very touchy to the touch when your trying to search as well it will go to the person instead of scrolling vinconnect was so much better
New update returns errors when adding and searching for leads...needs fixing!
This is the weakest mobile CRM I have seen
Great app... nooooot.
The format is terrible and it rarely work
by S####:
This app allows me to read and send emails to my customers. It allows me to obtain phone numbers and make calls. Unfortunately there is no texting feature available, and their is no way to work my daily tasks effectively. The ability to search for a customer and determine whether or not they're in the system is difficult to use.