ECM Customer Service Request

The ECM Service Request mobile app for customers is designed for homeowners and tenants of Emaar communities to directly communicate with the Emaar Community Management (ECM) team on matters related to maintenance, complaints, suggestions or compliments using their mobiles.

Using this app, you can do the following:

• User registration
• Request for common area maintenance
• Report breakdowns
• Receive progress updates on your issue
• Suggest improvements
• Send compliments to the team
• Maintain and view your request history
• View details of communities managed by ECM
• Get information about ECM
• Contact details of ECM offices