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I just got this and, so far it is syncing, although I'm skeptical about the accuracy of the tracking. What is really bothering me is that I turned on SMS and call notifications and they are not transferring to the watch at all. That function works on my other smart watch but not this one. I'm on Android 6.0. There is nothing in the manual or online it says it isn't compatible and it is a simple function. How can this not be compatible with the most used operating system? Come on!
I have the Hybrid+ and the LG G3. I have no problems with syncing, but the sleep tracker is one day ahead. For example, Wednesday nights sleep will be logged for Thursday. Also, I'm REALLY unsure how accurate the step tracker is. Brushing my hair & getting dressed count as steps. Right now, it's 1:04am & it says I have 40 steps & I haven't moved since before midnight. :-/ I would recommend a different tracker, or perhaps one worn on your belt/waistband. I wish I'd read these reviews before buying it. I wouldn't have wasted my money.
I would give this no stars if I could. The app is AWFUL. It doesn't track sleep when you turn it to night mode, but will give sleep data when I take it off and leave it on the counter. It doubles my steps when I sync it. There is ZERO customer service, they tell you it's an issue with your device. Not worth the headache.
I purchased this last night, came home and downloaded the app to my Nexus (Google), and it doesn't appear to work. From all accounts, this product is compatible only with Apple. Android users, it's time we file a class action lawsuit for false advertising. Who's with me?
When I go to the screen where you edit daily goals the bottom two icons ( Cal and miles) are barely visible and cannot be selected to adjust the two. It would be a good app if I could scroll down and be able to adjust these two icons to coincide with my workout
Will not auto sync in background. Never has automatically synced in the background. I get daily notifications it has stopped working. Also unable to connect the device to map my fitness as I get diverted to a sales page for the device and not a setting to connect. Seems like minimal effort on the software side. I have reported this may times with no update or fix from publisher. I hope this gets their attention. Love the device though, wish the app measured up.
It was showing my sleep hours, but now it's stopped. Also it's not letting me edit my information any more. And when I sync, the information shown on my dashboard is different than what's on my device
Sooooo basically what you NEED to do is delete this GARBAGE app, and just stick with your SHITbit. (It isn't REMOTELY good enough to even be labelled a Fitbit.) Write down all of your statistics, and then do the math yourself. Because doing the math yourself is a whole fuckton better than letting this cancerous garbage app do it for you.
My husband bought the hybrid + brought it home charged it overnight downloaded the app and synched it just fine. I read through about 100 complaints on the device and so far all I see is that thegoals page bottom two can't be changed. I am on a cheap LG phone running on an android system and all works great so far. Time will tell but so far I think it will be good just a little difficult to understand the instructions and ppl probably don't know that you have to hold the synch button till it hooks up.
This app will not sync with my device. It won't let me scroll down on the screen either to see my calories burned. Not user friendly.
The sleep shows up for the next day so that's a little annoying, I have no problems syncing. If they found a way to fix the sleep part I would be happy I think that's the biggest down fall for the price I think it's pretty amazing I haven't had it for long so will update after I see how it lasts
Sleep monitor is off . I get up at 4:30 AM and it says I am still in bed until 6. Would like to see better integration with mapmyfittness I have to edit the workouts for average BPM as it shows I burned 32k in calories. Lastly the app randomly stops through out the day show an error message. Let get this fixed guys.
Just got my hybrid + but I'm battling to link it to my Bluetooth as it need a pin. Where do i get the pin ?
I have the Elite+ with a Samsung Galaxy S5. It synced once. I have not been able to get it to sync since then. I am very disappointed and would not recommend this product or app.
Would like the app to work in apps like or Google fit & mapmyfitness. When syncing in sleep puts the sleep pattern a day a head. Other than that it's ok. If anyone is looking for a reasonable deal consider this line.
All this thing is is a very expensive watch. Not worth the money because it will not sinc at all!
The app closes constantly and does not sync with the my fitness app. Wasted money on the relay band when you try to connect to anything it just goes to the product list web page. No connectivity at all.
Read other reviews that said the same thing. FIX THE APP for crying out loud!!!! New app, EVEN WORSE!! Total CRAP!!!
I absolutely hate this device (I just bought today) and app. I wasn't even walking and it was tracking steps. Not sure how that happens. Taking my device back tomorrow and deleting this app. There is a reason for the low rating. I guess you get what you pay for.
Have to keep installing & Uninstalling or won't sync. Then you are missing a day in the log. Also, lost my charger, where/how can I get a new one? I figure even though the syncing doesn't work I can still use it to count steps.
Sleep monitor is not accurate. Told me I sleep 9+ hours when I get up at 7am????? Every time I close the app, it crashes.. customer service NEVER replies
App seems to be double reporting miles and steps at the end of the day even though tracker (hybrid+) seems to be getting the right number.
My boyfriend bought me the Hybrid+ and it works great, the app is downloaded to my Android ZTE Zmax Pro and no problems. Pin was my phone number last 4. I love it
Bought it but can't use the app unless I get an iPhone.
Wasted $80 for a fitness watch and could have spent $10 and got something that worked better off ebay. Nonstop force close
Will not sync no matter if trying through app or map my fitness
The app does not function the same as it appears on here before installing, and does not let you sign in with mapmyfittness, I can't get any of my stuff to work!
Keeps stopping,doesn't keep right sleep paterns
Wish i had read the reviews first, it is my own fault for not researching better.
Sync function is problematic. Need to fix this. Many reviews are on the same problem.
App crashes all the time. Makes the tracker useless
Unable to sync to mapmyfitness when it is supposed to be conpatable
Wasnt able to scroll throughout app.
To bad I lost my PIN..
The images dont show on my phone screen so i cant even set my goals
I found that if I turn my WiFi off on my phone it will sync every time...no more uninstall - reinstall
Works great with my Wego elite plus!
I am seriously thinking about telling my mom to just return this and get her money back. I have literally had this for 3 days and already it's not syncing. What's the point of having a product if the app won't even work? This really sucks because I like the Hybrid + but how am I suppose to keep track and see what my body is doing? Now I'm thinking that maybe it's just giving me random numbers now. I should have purchased fitbit. PLEASE FIX THIS ISSUE! obviously I'm not the only person complaining.
App is easy to set up and easy to sync. But the sleep information is not being shown on the app. Contacted customer service and got a poor response telling me the issue is my phone when it is a popular make and model. Unless you have a phone off their very limited lost of approved devices don't buy this as the app is unreliable and poorly coded.
by D####:
I love my Hybrid +, have had it for over a year now. It is not super user friendly, but,not hard either if you read the info manual that comes with it. I find the device accurate, and I sync it only about once a week to the app. Charging it can be quirky, but I figured it out. For a device that half to a third of the price of other fitness bands- I found this one to be a good first one!