Waste Management Mobile

This has quite a few things to access and control, too bad 99.9% of people never need to use any of the features given, not that it'd bad to have them, they're just missing something simple and important. NOTIFICATIONS and or ALARMS TO BRING YOUR TRASH/RECYCLING OUT. Forgetting trash day and which week is recycling is so common. If this simple feature was added, it would undoubtedly be the number one used feature and main reason most people bothered to get the app if they knew about it.

I got the app for the sole purpose of looking up the Holiday pickup schedule. It isn't on it and locks up my phone. It is being uninstalled.

It seems like theirs no route alerts or notification to take out the trash . You guys already use GPS to track your drivers . Why not use that for a live feed of where the trucks are?

Doesn't show my payments which is frustrating considering I try to keep track using it but I have to sign on my computer insreado. Please fix & It'll be great!

Entered my username and password as soon as I installed the app. It works great. Very easy to use:-)

Takes forever to load up and when it does you don't get the answer you're looking for.

It ok , helpful.

This is a great idea that does not work. I figured it would be a good way to keep up with holiday pick ups & the like. It never completely opened just a message stating a "connection problem" try later. There is no connection problem with any other app. The tiny bit I could view when I clicked on Holidays stated closed for Memorial day. Just closed & no mention of a pick up day. Other holidays had next day pick up so I guess this means my garbage just doesn't get picked up this week. Uninstall.

I got the same error message when trying to login. Other than that never had problems before.

I hope they didn't pay much money to have this app developed. I have just two accounts, residential and a temporary dumpster that is classified as a commercial. It shows me 6 accounts. I can't tell which one's the dumpster. I can't tell how to request a pick-up. I can't tell if my residential one was properly put on vacation hold. I ended up having to call customer service to get answers to my questions and to request that my dumpster be emptied. So all in all I would rate this app as being pretty useless.

This app is a waste of time. I can't log on. Online access is better

Try to log in and it says service is not available. I can get on the website just fine and look at my info.

Good app

Does exactly what I need.

This would have been a perfect platform to inform me that the pickup was pushed back a day due to a recent snowstorm. But they failed to use it. Uninstalled.

It never knows my pick up time which is the most important to me. I can use it to pay my bill but really would like it to calculate my pick up time.

Before i downloaded this app it stated the size of the app was 5.2MB. After i downloaded the app i checked how big the app was in my phone&itz comiñg up as 10.54MB. Why the h*ll would it b twice the size as stated?

Does exactly what I need.

It works

It's very slow

I don't know which is worse, their service or this app. App doesn't work half the time, and unless you want to mail them a check the only other way to pay is by phone, which they then charge you a "customer service fee". Wow, I thought that when you pay for a service, the customer service part was included? If there was any way I could avoid associating with Waste Management I would.

Everything you click takes you to their moble website. It's an app comprised of hyperlinks. Then, once you get to the website, it doesn't even provide hours of operation for landfills. You're better off just to call. WM needs to get with the times.

This app should include a reminder for pick up days like Eugene's Sanipac ''s app which works very well. This seems more about paying the bill than benefitting the customer to me.

Their service is great. These guys show up even in snow and ice. I recommend this service.

I used that new feature to request an extra pickup, got an email back that said I'd be contacted. One week later and I'm still waiting.

Worked well when i first got it but after the 1st month nothing was available needs to be updated

I tried to check my schedule and it just says to check your regular schedule. The app is even worse than their service which is quite a feat.

Works for me

This would have been a perfect platform to inform me that the pickup was pushed back a day due to a recent snowstorm. But they failed to use it. Uninstalled.

No issues at all! Took all of 5 minutes to log in, register card and pay bill.

I have no WM ez pay I'd on any of my invoices and there is no help center info to help resolve that. Without that number you can't do anything and there is nothing to help you resolve the issue. This app is a waste of time.

It never knows my pick up time which is the most important to me. I can use it to pay my bill but really would like it to calculate my pick up time.

Great app so far...

_works very efficient.

Does the job.

Tried to make a payment, it won't let me add a card. Won't accept my expiration date format. Tried 0817, 08/17, 082017, 08/2017 etc. It asks for mm/yy and I tried 08/17 many times. Keeps saying incorrect format. Than it won't let me send a note to tell them the application needs fixing. FuGk your Sh1tty app

Errors out on attempts to call customer service. Unistalled and reinstalled with no luck, but also question now the requirements to access your files.

Same problem as everyone else, can't put a new card in, but if you add it on the website and save it, it will be on the app for use.

CANT ADD A CARD FOR PAYMENT OPTION. IT STATES "MATCH FORMAT REQESTED". I HAVE MATCHED FORMAT YET IT STILL FAILS!!!

Find it hard to believe they need access to your photos and files!