Barclays Traveller

Absolute rubbish. You'd expect something better with a major banks name attached to it. Waste of time. Do not bother.

Not a good start. I have been trying to log in for almost a week. The registration was not working at all. I had to call Barclays to activate my account. Even then the password I set is not working despite restting it multiple times. I am traveling in a few days and I don't have the physical card yet. I forsee a big problem. Not impressed at all.

New user. I'm finding the app very difficult to open, and it then keeps freezing. I see I'll have to get a physical card

Would be nice if the app would retain login information upon updating the app!

Although I can access my account on the computer the app will not give me access. I rang and you suggested I delete the app and load again. I did. Still no joy . Just can't be bothered with this. Good job I have the card!

Various people have been complaining about the app since September and yet the same issues still persist. Keeps crushing when you want to show your card. Calling at that point is the last thing one would want to do. Please fix it.

Installed & worked ok on couple of screens then froze. Same with ipad app. Powered down both android phone & ipad. When powered up again both apps worked fine. Hope it lasts.

Downloaded, started the registration process, then mid way through, it's saying no Internet! Yet I used Internet to download it.

Allows 1 log in and use then becomes unresponsive! Uninstalled and re-installed but useless.

It's not working at all

Tried repeatedly to access, i have uninstalled and reinstalled still not working. Please don't tell me to call unless you give me a freephone number. Needs fixing asap.

Since app update to new version no longer brings up membership card which is my only way into VIP lounge. I have deleted and re downloaded app - same prob. Fix please. HTC user.

Since auto upgrade lost log in info and keep getting message that I am not connected to Internet - rubbish. Cannot access my dragonpass now. Even tried Un install and re install nothing.

Can you fix how to set your date of birth when registering please..? Scrolling through 25 years worth of months to set my DoB can't be the best way to do this?

Downloaded this app,filled in my details then it crashed! I deleted it straight away. However, I did get a reply so do I have to download again ?

Useless since upgrade. Stops every time I try to display card and randomly otherwise. Bring back the old app which worked well.

Can't connect after update. I can log on but can't bring up my card. It just crashes and logs me out!

It doesn't work on a Samsung S4 Mini Android phone. Crashes when you try to view your membership card.

Appalling. Poor show developers. Can't you do better?

Same problems, does not download membership card

Since updating this app, my membership card details does not show up. The old app was much better. Its also slower

Dragonpass is superb value for money. Can't praise it highly enough.

It works properly on my phone.

10 times better than it was now work OK with my S7 edge so now gone from 1 star to a 4 well done

Wouldn't work.

Uninstalled to download a new copy. Still took 3 mins to finish 'Loading' message before presenting sign in page the first time. Nice bonus to see there are additional 25% off at some of the dine in at the terminals. But please add a 'Don't Ask Again' option to input a payment card details on opening every time.

Would be helpful if the app ever stopped loading. Haven't been able to do anything with it as it's continually loading. I use a Galaxy S5

Fixes have sorted all of the problems experienced previously. Thanks for the update.

Pretty awful, what's the point of having this pass if you can't use it! Lounges are always full and you can't book and when I did eventually get in one at Birmingham airport the girl who booked me in (Jess) was quite rude saying "yes you can come in now" with a tone like I was wasting her time, she didn't smile or hardly say a thing when she served me at the bar. Not exactly VIP service!

Used in Heathrow terminal 3 and Newark terminal b at the arts lounge for me and my family. Worked great and as a result had a much nicer quieter fully fed travel experience. Used on Xperia Z5.

10 times better than it was now work OK with my S7 edge so now gone from 1 star to a 4 well done

Thankyou works great now great app

Very good all round

Trying to search for locations, nothing comes up. No information in the settings. Just shows me my card details & how many visits I have. Not impressed.

Doesn't automatically enable location services and even when you do it manually it doesn't pick up your location. Also the search function does nothing. So basically it doesn't do anything except tell you how many accesses you have left And what your card number is. Withdraw this app until you have it working please.

So many things wrong with it. The only thing it's good for is your membership card number. Searching and location don't work at all. Pathetic from a so-called premium service.

After have many problems login in. I call customers services and basically there was a security issues. You have to type in your email not use auto fill. Problem solve- simple and easy to use. I just use two lounges now. And there are great some better than other but I would check if you need to book reservation first with the lounge as there get book up quickly. Many thanks for the help

At the time of registration, the date of birth option makes you scroll through each month of each year. The password entry field has been set to have first letter as capital. When I click on near me, I get an error about device location not being enabled though it is. Typing in a country or city and pressing done does nothing.

First doesn't allow to get register, seems like a scam to me

I've registered and the app opens but it won't search and there are no settings or contact details. I'd rather use the website page version, at least that works!