Absa Dragonpass Traveller

Although I am registered at Dragon Pass Travel, the app does not except my details. It is so frustrating. If I enter any lounge I should show the app and my membership number, but therefore I need to register on the app. How difficult can this be? Well I am busy since 22 June to get this sorted. Eight days of e-mails to and thro and still not registered on the app.

Fundamental problem with it: You need Internet access to log in and see your card. You need to be able to see the card to gain lounge access where you can get Wifi to log in. Card need to ALWAYS be available offline or set up an agreement with lounges to allow users to use he Wifi before entry so they can get the card to enter. Adding insult if there is no Internet access it doesn't tell you that is the issue it just "stops unexpectedly". Telling the user what's wrong would be a good start

Dragonpass has poor support in Latin American countries. Lounges do not support it .( Brazil) A lounge was listed but was closed down. Please provide customers the priority pass as well. Frustrating experience if you have 10 hour waiting period. App has errors. Inside South Africa it works, outside it develops errors

Most useless app and service I've ever come across, 2 months of phone calls and emails and dubai airport doesn't accept digital card. Basically a scam!

Always reliable when I needed to use it. Haven't had any issues local or abroad.

Really pathetic! Cannot register at all. Have been trying for a few weeks now. Have made several calls to the UK, all in vain. Still problem has not been solved! SO frustrating!!!!!!

Nice!!!

Everything functional. Searched for lounges, airports and restaurants, no issues

I try to look up at which lounge this service is available at the OR Tambo airport , but the app crash every time I select this airport.

The previous ratings and comments seem to be indicative of the fact that it does not work. That nothing has been done to improve is telling.

Useless app. Impossible to register a profile.

Cannot register due to bug in the app. Known problem

Nothing in the homepage is working. Uninstalled twice still not working

The app is firstly very slow. And more troublesome than that is that it crashes every single time you try and open the digital membership card.

The app crashes when I try to open the digital membership card. Problem is: that is the only thing that an airport lounge wants to see.

Updated app but it would not load when I needed it in an airport using their wifi. Make sure it works before leaving the country.

Everything functional. Searched for lounges, airports and restaurants, no issues

Kilian

Pass soes not display fully and not all numbers are visible. Log in page has auper imposed letters in the email addrees block. Pges so not rotate to horizontal making ir difficult to type.

1. Sometimes just blank when opening. 2. Location Services permission in latest Android version is a pain to enable manually. App developers should really know better than this. 3. Nearest lounge search does not work. 4. I am not adding my card details if the above does not even work correctly - no trust that its even safe.

Registered but now stuck, nothing works. It moans about location services off, which is on, and cant find cape town.

The search for airport lounge functionality doesn't work.

The app maintains that my email address is invalid and simply won't proceed any further.

It refuses to respond to aky vutton clicks and I have a 5" screen and the buttons in the app are off the screen view and it refuses to scroll up and down. How useless

The app worked ok for a while after installing it, but just as I needed to use it when travelling in December, it failed on me. Luckily I had a printed copy of my pass with me as backup. Now, it doesnt even start up, just stops with an error every time. Badly written app

Your app is poor and you should feel bad. Doesn't allow me to log in. Doesn't allow me to view my pass. Says I have 0 visits left when in fact I have never used it. ABBA should have stayed with Priority Pass

Signing in to the App for the first time didn't even work. Just hanging. So I can't rate the rest of the functionality. Deleting it. A great useless benefit from Absa

Viewing your card and updating your profile are the only things it does without crashing. Rubbish app. What was wrong with the Priority Pass card? This app is helpless AND we get far fewer lounge visits now

Constantly crashes. Clearly poor development. Can't search for a lounge. So it has no value.

Cannot open digital pass card on any of the screens where the option is available. Rest of app appears to work.

Keeps crashing every time I search for lounge. Please fix it.

Crashes when I search for lounges.

Crashes, does not display card details

Crashes all of the time.

Stops for no reason repeatedly, which I reported. At the lounge it went into "updating your profile" mode and would not display the pass. This app is a disaster! ABSA true to form!

It refuses to respond to aky vutton clicks and I have a 5" screen and the buttons in the app are off the screen view and it refuses to scroll up and down. How useless

I try to look up at which lounge this service is available at the OR Tambo airport , but the app crash every time I select this airport.

Crashes while trying to locate lounges. Sometimes have to restart app to view the card.