Roche Werken

Werken is a tool that combines the power of information at a hand’s reach with a
robust design based on the experience of our best men in field service. Be aware of absolutely
everything at a-click away avoiding calls and depending on nobody. Werken enable direct contact between the various participants - Equipment technician, Head of Laboratory, RCSC Call Agent, Affiliate Engineer, Service Line Manager, etc.- to know and update the status end-to-end of a support request. That is a tool Werken combine the power of information at a hand's reach with a
robust design based on the experience of our best men in field service. Be aware of absolutely
everything at a-click away Avoiding calls and DEPENDING ON nobody. Werken enable direct contact Between the various Participants - Equipment Technician, Head of Laboratory, RCSC Call Agent, Affiliate Engineer, Service Line Manager, etc. to know and update the status end-to-end support of a request.