Jenny Craig Mobile

New to Jenny and I can't get this to even accept any info.

Unable to login as the server isn't responding on both wifi and cellular network.

At first this app worked, sort of. Now the app is replaced by the website that is asking me to log in. When I login it tells me to enter a valid email address. The email I entered is the exact same email I always used. Now I have nothing to track my diet. UNINSTALLING IT.

After installing it says I have an invalid email address. It's the address I signed up with. You would think for the cost of this program you would fix the mobile app.

Does more than I thought. Haven't had any problems. This will be a good tool.

Foods and measurements that I input the app don't seem to be reflected when I reopen the app to reflect on the day. :(

Get error saying Invalid Email Address when I attempt to register. Uninstalling

Someone needs to edit the grammar in the app. It's hard to have faith in something with multiple misspellings of words.

It doesn't allow me to sign in and now I can't use the app. When will this be fixed?

Search tool isn't great. Jenny craig foods should be easy to find but aren't. Often doesn't respond and shuts down. But it gets the job done, although sometimes annoying

I'm a JC employee, we are working to figure out the registration problem.

Keeps saying server is down, try again. I've been trying for days. Very frustrating!!!

Only available for iphone users. Android inn the future. The login and password should be the same as the one you use for the website. Register there first. Love the picture idea!

Take a look at the my fitness pal app or NOOM weight loss app and get back to me. I want the versatility of being able to create your own food items and inputting multiple items at a time. Also maybe include some of the articles and meal plan setup they have on the jenny craig site. Also the food data base seriously needs some updating. I'm a current jenny craig customer and it would be really helpful if I could just use the same app instead of using other fitness apps to record more accurately.

I've tried on multiple occasions to register it says that the server is not working at the moment and to try again later. Been trying to do it for the last 48 hours.

It's hard to use and if you type something simple in that you eat it can't find it! Not worth dealing with

I attempted to log in and received an invalid email. And yes I removed the extra space at the end. Tried the same email address and password on the website thinking maybe I had it wrong and it worked. Very disappointing

Tried what everyone else suggested but nothing work says server not responding.

Server not responding

Servers been down i havent been able to log in....

Loads your planned meals from the website. You can add your personal food. I would just like a screen where it tells you exactly how many calories you consumed for prior days. Also the ability to erase the food you didn't eat according to plan (like if I changed Lunch entrées) I wish that this app talked to the pedometer app that was prebuilt into my samsung 5, with ability to also add personal exercise to the menu that's existing on this app. Love this app!

I'm not able to even get in the app. I put in my email address and my password and it says I need a "valid email address".

People saying it is giving them an error about an invalid email need to remove the space after their email address. Once you do this it will take the address.

Says my email in an invalid email. Can't even log on to open the site!! Learn from the WW site, it's awesome! Was hoping the JC app would be as good and as helpful as WW. Extremely disapoonted!

Doesn't work. It would be nice if the developer would fix the issue of creating an account since it has been a problem for months then i can rate it based on using it

Everytime I try to log in it says, Enter a correct email address. HELP, I want to be able to log in so I don't have to keep turning my computer on.

My whole purpose for the app is to plan & track what I eat. Everything I try I get an error about not being able to connect to the server at this time. I can access it online.

Cannot log in ! Enter valid email .....my email is valid to everyone else,just not you

Allow barcode scanning, allow input of calories on own for new products,

Will not accept my email but have no trouble with the non app website!

Good update. More features requested so it resembles the website

Takes at least one hour to add a ONE item as a favorite so it can be chosen as a selection.

Many people are complaining of invalid email address when logging into the app. I had the same problem at first. I noticed that the app added an extra space at the end of the email address. If you delete the space, the error goes away. Jenny Craig needs to fix this by trimming the extra space as part of their validation and login process.

I just uninstalled for second time.It says my email is invalid. Then redid and tried what another person said about space and I got in. Still investigating though

Doesn't let you track. Always says can't connect to serve. Terrible

Cannot even find a weekly planned menu. VERY DISAPPOINTED!!

I love the idea but it is cumbersome to work with. Logs me out frequently and doesn't keep my look up favorites like fruit and salad although it does keep the Jenny Craig meals. It doesn't give total calories of planned meals only consumed. There are a lot of enhancements that can be made to improve your service to your customers. Mobile apps are the future. If you want to stay competitive, you need to fix the bugs and make enhancements.

Even your own entrees don't come up in the search area. You guys need to come up with a way to scan the bar code from the package and have it pop up. This is the worst one I have used due to it takes so long and it frustrates me!!!!!

Just started the app will rerate in a week

App does not sync with the regular app on computer. Also does not track calories properly. Useless