Green Flag

Green Flag Free App

Rated 1.86/5 (184) —  Free Android application by Direct Line Insurance Group plc

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About Green Flag

Rescue Me

The Rescue Me service can make breaking down a little less stressful.

Green Flag customers can use the breakdown app to request a rescue, and it will:

• Pinpoint your location through GPS technology, so you don’t have to explain where you’ve broken down.
• Track your technician when they are twenty minutes away.

So all you need is a smart phone, and we’ll get you back on the road.

Alert Me

If you break down, we’ll always be around to help.

For an extra fee of £35 per year (including insurance premium tax), our Green Flag customers can use the Green Flag Alert Me service. By monitoring your car’s battery and engine management system, you can check your app to stay clued up on:

• Your car battery’s health
• What’s wrong with your car when a warning light comes on

We’ll send you a little matchbox-sized device that easily plugs into your car and constantly monitors your engine data. Any faulty information is sent straight to us over the mobile network.

And if we detect anything wrong, we’ll send an alert to your mobile letting you know what action to take.

What's New in Version 1.1.2.16


We have developed a new section within the Green Flag APP called 'Rate my Driving'

This is where we are offering the Customer to take part in a trial where they can obtain £50 Amazon gift card, only if they meet the relevant criteria and purchase a DLG Motor policy

The Rate My Driving challenge and Amazon Gift Card offer is open to any driver who:
1) has downloaded the Green Flag app
2) records 1000 miles of rated driving, driving a single vehicle
3) achieves a driver score of 75 or more
4) purchases a new Direct Line motor policy (excluding Drive Plus telematics) within 12 months of passing the driving challenge. This is an introductory offer which is not available at renewal or during the term of a currently in-force policy
5) keeps their Direct Line motor policy for a minimum of 45 days.
6) meets underwriting criteria for Direct Line motor insurance.

How to Download / Install

Download and install Green Flag version 1.1.2.16 on your Android device!
Downloaded 50,000+ times, content rating: Everyone
Android package: com.directline.greenflag, download Green Flag.apk

All Application Badges

Poor rating
Free
downl.
Android
4.0.3+
For everyone
Android app

App History & Updates

What's Changed
Introduced 'Rate my Driving'
Version update Green Flag was updated to version 1.1.2.16
More downloads  Green Flag reached 50 000 - 100 000 downloads
More downloads  Green Flag reached 10 000 - 50 000 downloads

What are users saying about Green Flag

D70%
by D####:

Completely useless. Can't login because it won't accept my account password (which is correct). So I ask for password reset, but code is never sent so I can't reset it. Rinse and repeat 6 times and now I've given up. Waste of phone space.

D70%
by D####:

It won't let me log in. It says my password isn't correct. I know for a fact that it is.

D70%
by D####:

Terrible!! Sorry, same result as a lot of others, couldn't find my policy. Don't waste your time with this garbage.

W70%
by W####:

This app is useless, it kept giving me my wrong location, the wrong policy number I phoned Green Flag and they had no idea what to do ?? They told me to turn my phone off ( big help) just everything about this app is wrong don't waste your time on it

G70%
by G####:

Unable to link account to it. Spoke with Green Flag rep several times who have reported it to the designers. Seems to be a common issue. Only use for the app is to have their telephone no at hand for a quick dial. Poor.

U70%
by U####:

Doesn't work telephoned green flag numerous times told to just put registration number in. Waste of time rubbish

D70%
by D####:

Waiting over a year for the App to recognise my first line of address. Spoke to three people today over phone and even I.T can't work it out. Get it sorted please or I will move over to competitor AA.

C70%
by C####:

Doesn't work. New customer, downloaded app won't let me log in. Doesn't give confidence!

D70%
by D####:

Tells me "Location unavailable.... please turn on GPS ". The GPS is on .

N70%
by N####:

Filled in all details and could not find me on system

D70%
by D####:

Absolutely useless . I'm having the same problem as everyone else on here,it can't find my policy. Green Flag,here's a suggestion,either find a competent person who can fix the app or just remove it from the play store because there's no point it being here if it doesn't work.

D70%
by D####:

Downloaded this app as I thought it would be quicker to ring on a breakdown without having to scroll through my phone. But it won't accept that I am MRS...It accepts all the other prefixes so I am unable to add my policy, certainly knew I put in the wrong password, but won't accept I'm married##

D70%
by D####:

Was extremely poor service waiting over 4 hours for mechanic, app was useless as each time I reached the ETA it would update with a new time. App was only useful for taking screen shots of the general incompetence of the service as the evening progressed. The final 30 mins I was able to track a mechanic on a map as he headed towers me. Woo (sarcasm). They offered me £50 compensation so if this happens to you, do ask.

D70%
by D####:

Just keeps saying can't find policy, tried lower case, uppercase, combinations and phone call to Green flag. They told me I have policy and I have card so just call them if any problems and try app again later. 4 weeks later and multiple attempts no luck so time to uninstall

D70%
by D####:

Cannot find my policy information. Phonecall to Green Flag, I was transferred to three random departments, none of which were any help. Useless.

O70%
by O####:

After about 10 attempts i decided to try entering my details all in lower case and bingo....it worked!

D70%
by D####:

Horrible app. Can't find your policy regardless what you enter. Called GF was passed around to be hold to wait a few hours and try again. Looking at reviews here, people can't add policies since June! Useless app

D70%
by D####:

Works ok will rate again when I need to call out the service

R70%
by R####:

Will not recognise or find my policy, this has been going on for weeks now. Greenflag say they are trying to fix it, but nothing yet. I had a similar problem with another app where it couldn't find my account, was fixed in a couple of days. This can't be that hard to fix. Just link the database of the policies and the usernames/accounts to the front end website and that should resolve it.

D70%
by D####:

Absurd, my surname has a hyphen and the app won't accept it as valid so I cannot register... Please try harder.

D70%
by D####:

The features just don't work. Green flag won't do anything about it neither

B70%
by B####:

Doesn't recognise policy holder details, utter shite. Avoid.

N70%
by N####:

As with so many others it can't find my policy. Came back to this about six hours later and without doing a thing when I opened the app it was all working.

D70%
by D####:

Same problem as everyone else. The app cannot find my policy. Completely useless.

D70%
by D####:

Works perfect on my s8+ just hope I never have to use it.

D70%
by D####:

Doesnt work. Just says it can't find my policy. Annoying.

D70%
by D####:

Terrible. My policy doesn't exist apparently!

D70%
by D####:

Works great only joined gf yesterday App works great

D70%
by D####:

Still not working! This is the Second time I've installed the app but it can't find my policy :(

D70%
by D####:

Couldn't find my policy! !! Useless

X70%
by X####:

Red Flag This !!! USELESS

D70%
by D####:

Even though registered cannot login at all.

D70%
by D####:

Same as everyone else says it can't find a policy.

H70%
by H####:

Worked Perfectly.

D70%
by D####:

Added policy. Works perfect.

A70%
by A####:

Will not allow me to login via app. Website login is fine.

X70%
by X####:

Not working at all

M70%
by M####:

Waste of time

Y70%
by Y####:

Rubbish app. I have been a policy holder for many years, but only recently downloaded the app. It wouldn't find my policy details so called Green Flag for help. They checked my policy and told me to wait a week before trying the app again. Waited over a week and it still doesn't recognise that I have a policy. Uninstalled the app before posting this review. Good riddance to a waste of space on my phone's memory.

D70%
by D####:

This worked fine on my last phone but on my new phone it cannot find my policy. I phoned Greenflag about this and was told not to put in my policy number or car reg, but just my basic details up to that. Also to try reinstalling the app. He also said it could take up to an hour to work. Yes did all of that but still not luck. Greenflag please look into this! Update. The lasted update means this now works. Give it a try!


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Rating Distribution

RATING
1.95
184 users

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