Cox Cloud Drive

Keep getting a message that says username/password incorrect. Please fix.

Fails on multiple levels. Firstly, the PC app. The button that is supposed to take you to the web based cloud drive only takes you to the cox residential web page and then navigate from there. 4 wasted steps later, assuming you have password autofill on (and you rally shouldn't), you can finally access your drive. But I guess we are just supposed to stay constantly logged in. Not a great security practice Cox. Second. I CANNOT LOG ONTO A SINGLE MOBILE PLATFORM (2 separate phones and a tablet). HOW CAN THIS ATROCIOUS APP NOT SEE MY INTERNET CONNECTION? HOW EXACTLY DID I DOWNLOAD THE APP? WHY CAN YOU NOT HIRE A GOOD COMPANY TO DEVELOP AN APP THAT IS BASICALLY A CLONE OF ONEDRIVE, DROPBOX, BOX, GOOGLE DRIVE, ASUS WEBSTORAGE, WALGREENS AND SAMS CLUB PHOTOSTORAGE, PHOTO BUCKET AND SAMSUNG CLOUD; ALL OF WHICH ARE BASICALLY FREE. WHAT EXACTLY AM I PAYING EXTRA FOR. BECAUSE TRUST ME I KNOW YOU ARE GETTING ME TO PAY FOR IT SOMEHOW. NO WAY COX IS JUST GIVING ME THIS. JUST A BIG PILE OF NOPE. Update. One month later and it still does not work.

THIS IS THE WORST APP EVER! IT WILL NOT WORK WITH ANDROID NOTE 3. IT GIVES YOU NO OPTIONS TO UPLOAD AT ALL. A TOTAL WASTE OF TIME & MONEY! DON'T WASTE YOU TIME! WHAT A RIP OFF!

First, I had to figure out for myself that I had to first login to my account online and activate my cloud storage before I could login to the app. Next, the instructions refer to using the "menu button". There is no "menu button" on the screen. I had to figure out on my own that they are referring to the phone's menu button located to the left of the home button. You have to click and hold it, then a little menu appears at the bottom of the screen. Now, it still won't allow me to upload photos. No auto upl

It only allows you to upload one photo at a time as opposed to a bulk upload. Seriously? That's time consuming and useless considering it takes about 2 minutes to upload each photo! Until that's fixed, I won't be wasting my time with this app.

The instructions aren't helpful. From the pictures I can see above you have to already have folders on the cloud drive to upload or get any menu options?? I dont have an android menu....I only want to upload from my phone and I can't do it. If I can figure this out or even get a reply by Cox Communications I may give more stars. If not, I'll join the 1 star crew.

Why develop a cloud storage app that cannot open any file. I would love to use this to sync work files like I do with my One drive but I get an error that says No App installed to open this file. My be there is an update soon????

This app is terrible!! It has login issues and crashes when you try to open a simple photo image. I do not recommend using this at all

Samsung GALAXY 3

Useless because files can't be opened on my Galaxy S6. I get a message saying there is no app to open the file. I tried installing numerous office suites but nothing worked.

App lets you select folder of pics, actually it doesn't, it lets me goto a folder on my lg g3 and then nothing, there is no way to select any file.

Will not let you sign into your drive, even though you've already activated the service and signed into the website. Very inconvenient. You can tell this app was made in the mid-2000's and has not seen a overhaul since.

Cannot upload image as a photo. Cannot upload image as "any file." Cannot access contents of SD card even with all permissions. Uninstalled. Not a feature you should advertise as part of an ISP package.

Not user friendly at all. Very hard to upload any files and I still can't figure out the menu button

COX SUCKS!!! 1 file at a time...can't set as Galaxy S7s backup cloud, so 100 GB of cloud space IS USELESS..Trust me Cox knows, from recent dealings with them due to their Tech cracking my new 60 TV, 2 months of broken promises, they could NOT care less. Next week, we go to court. Cox SUCKS (PUN INTENDED)

Downloaded Android app by hope that going going to back up my data, but totally disappointment. MacOs app is also crashing on app launch :(

Tried to login from app says wrong username/password. Can login to regular account fine. When trying drive Web page keep getting crash log dump screen.

As per everyone's opinion, app is useless. Can log in and see the online files, but can't upload or download anything. Come on Cox! I only pay you $65 a month for my internet!

I have been unable to log into this app from day one. I know I have the correct login info, as I have logged in numerous time on my desktop. But every time I try to log in on the app, it tells me "wrong username/password". I love the desktop availability and ease of use. Just would love to be able to access that all through my android phone now.

Or, more accurately, worst app I have tried to use!!! IT IS COMPLETELY USELESS!

Even long pressing the menu bottom lower left next next to home button under files folder did not work for me. Could not figure out to upload. Cox sucks

not accesible with Galaxy Note 5.... menu button needs to be updated for us as well, cannot back up or do anything at all on this app.... fix it and ill change my review

Samsung GALAXY 3

App lets you select folder of pics, actually it doesn't, it lets me goto a folder on my lg g3 and then nothing, there is no way to select any file.

Does not give option to save to Cox Cloud on S4. No problems with sign-in.Cannot add account to phone. I am gonna call CC and see what's up. I pay $160 month for good internet and bad TV programming. 100 gigs is a generous amount of space. Just wish It worked like any of my other cloud drives.

I was easily able to upload my files using a computer. I cannot open any files on my android galaxy s5....why?

I'm so unhappy with COX after 7+years I'm looking for better!

I know my login info. Really, I do. App doesn't care, keeps telling me it's invalid. No menu at all for any recourse. Laughable.

I can use it to store files from my tablet, smartphone, and pc. Cox really is addressing the needs of someone like me who's always on the go!!!!

Can't upload nothing I get a error all the time says file is a zero or unable to upload

Where one of few sources of income is internet users... You would think they'd be on top of this. Can't seem to even log on! I know I have the right password and user ID... Not only did I sign on to my about on my computer but I signed on using my phone using the internet... Now why not the app? Hmm... You would think considering the number on complaints about this for I don't know how long they would be working on this. I tried hoping they had fixed it by now. Ohhh well...1 star. Next... Uninstall

Cox is terrible at writing apps. Impossible to upload anything. What's the point?

I really hope Cox Cable updates soon..

Useless because files can't be opened on my Galaxy S6. I get a message saying there is no app to open the file. I tried installing numerous office suites but nothing worked.

I am changing my review to positive. But the instructions should be more precise.

Keep getting a message that says username/password incorrect. Please fix.

This is why you don't out source app development.

Getting error message when trying to login "Internet connection not available" plz fix

After installed the app wouldn't connect to the network.

Will not log in error