Digicel Top Up

The app is not bad at all but they are taking the piss. They had a promotion where if you send a certain amount you get x3 never got no x3. Piss taking that it!! Why is it i top and never gets the promotion on offer and I've try contact customer service but no luck. Its so wrong what Digicel is doing and even if someone reply to tjis they all say the same think " we value your feedback..... and whatever else they say" but do you really value customers feedback i really don't think so !!! The complain are the same come on get your act together

Why's every other month you guys increase the minimum amount? It's not fair. There shouldn't be a price cap on it just let people send what they can afford to Jesus. The minimum is £8 soon it's gonna go up now

Digicel a damn thief every week time I send the price goes up

Yes every month minimum send goes up I think I will have go back to the retailer what ever happened to sending credit in your pejamas? Need to uninstall

Good app. I still a bit fuzzy sometimes but updates are usually well thought through

Great for topping up family and friends abroad

Really love digicel products

I love it

Unfair.... after i have to pay tax on every top up there is a two dollar charge for every top up done via the app. I see no where on the apps description that there would be a charge for using the service. As a result I've decided to go in-store so i don't have to pay an extra two dollars. On this rough economic season every dollar counts. And it is misleading to not give customers all information including possible charges.

I sent $25 US credit to both my sister and my nephew inividually in Jamaica. The promotion said they would receive ×3 the amount of credit and unlimited data for 7 days. My sister received the full amount of 25US but never got the promotion, and my nephew received only 100 Jamaican $$ and also never got the promotion. So my $50 was just wasted???? This is ridiculous. I used other top up apps and this never happened.

For every top up I have made NO bonus credit has been received. I have sent 3x $18nzd and not once has there been any sort of reward, as advertised on your website. Am very disappointed.

So I would like to know what happen to 3X promo credit for 1st time user...is this false advertisement...I need answer now!!!! As to why it was not recieved????...(update) my party actually received the promo..apparently it goes to some bonus part of top up I really don't know just wanted to make sure this was not a gimmick...so Thanks!!

It won't allow time to send credit to my family back home all of a sudden.. and the extra credit is a fake it never happen... even if u request some one to joined you get nothing at all... I just tired of this fake stuff...

I have had problems using their website. Wanted to try the app. But seeing the most recent reviews. Made me second guess using the app. So I just Uninstalled it.

Have used it to its purpose for just a short while then it's saying cannot top up from contacts. Although I am not using the contacts and just entering the numbers. I uninstall and install but the problem still persists.Digicel please explain.

Very convenient but not affordable. This service only caters to customers above the lower income level. Nonsense!

I don't have a problem with the app works just fine and I recommend it to everyone the only problem is the top ups are from 500 up we need to have all price range not everybody can purchase a 500 credit.

I redeem my points and its about a hundred thousand which another person gets a ten dollar credit. They didnt get any credit.so where did my rewards go? My reward points.

App has been working just fine until today unable to TopUp will not accept my card keep keeps giving error message

One is an understatement more like -5. So I sent my hubby international the same amount I do every time. Now I just topped up and after one phone call they took ALL my international minutes. If they do not resolve this I will cancel all my three phone#s with digicel and move to another provider. I have been waiting for over an he for live chat

Always send topup to Samoa on the days where they say double credit and 3 times credit but family back home never get the 3x amount and 2x promotions from digicel is false and misleading not happy at all

I send 2500 minutes to phones in jamaica and they take over 300 minutes saying its tax.

I had the same problem that some people were complaining about, I read a couple of reviews and I saw where you guys replied sending digicel top up email etc... To contact you guys about the problem, well I did, two days ago emailed u guys about a problem I had, and I have got a respond up till now, I think you guys should do better at attending to your customer service, I sent a email explaining what happened to some credit I sent to my girlfriend, a day after unu Tek it back.

I have been using this app for over a year now, and it has been great for me. The dubble credit bonus promotions work, although its a special credit which can only call other digicel phones. I also get data plans. I give thanks, Jesus Loves you.

Good app. Bonus credit? Pointless especially the inability to be used for data or something besides digi to digi calls

I am a 1st time user..it clearly stated in the promo that 1st time users will get triple on their 1st top up..I did not receive that am out. Can someone from digicel plz explain. Or else this will be my last.

I forgot my fucking password it send me a email to reset it just fucking send me to bloodclaat FAQS i click on help same fucking FAQs now I can't send top up because I can't fucking log in

For the past 3 years Never had any problem ,it runs smoothly on my phone easy to use ,fast and quick top up , keep up the Good work guys.

This is my first time using the app. The promotion said I would get 3x the amount of credit I buy. But I did not get it.

I cannot top up on this app it keep telling me my password invalid!

I heard this is the best app to get the 2 day 500 mega bytes but I've downloaded it and I can't see anything of the sourth

The Best of the best I highly recommend everyone to recharge their family phone numbers With Digicel Top Up !

I sended a $20US credit to Jamaica via a promotion listed on their Top-Up website on December 22. The promotion stated top-up USD $20.00 or more and get 2x credit +2GB bonus data. By the 23 digicel stole the credit that was already on the customer phone. A supervisor by the name of Angela was contacted in regards to the issue whom stated customer would receive back credit but never did. Once again on the 26 customer try to place a call on no credit was available on phone. Digicel stop stealing people $$$$

Dont ker digicel is de bestest network in guyana 4 g is so fast thanks digicel

Wow I try to use my points nd they took off the points nd did not send the credit to my mom. I wish there was another company. Just Uninstall it

I love this app but downfall is used 2x of my points/rewards for family in samoa bout a mth ago & few days ago & nothing went thru. Can someone help me get those credit done?

I sent credit to Jamaica and it says after gct the person would receive 7 hundred add and when the person get it they only receive 593$, that's not nice, why not more but less,

Best ever saves me going to the shops easy just do it on line no faults so far

My sister sent me 23 usd and I didn't get the full amount of credit I didn't receive the full amount and the free data I was promised

How to unsubscribe from receiving text top when ppl low on credit