About Dial Once
Dial Once turns your I.V.R. (Interactive Voice Response) into a visual interface to improve the customer experience, to reduce cost to serve and to accelerate digital transformation.
The DialOnce service digitalizes customer care calls for mobile users, it transforms a voice call into a digital experience (whether dialed direct, or resulting from clicking through a mobile web or App button), so that you can quickly move ahead of your competitors.
Improve your customers’ user experience, accelerate your digital transformation efforts and increase tracking of customers’ digital journey, while at the same time reducing your cost to serve.
by M####:
especially if you hate IVRs as I do