DHL ACTIVETRACING for Android
All the functionality you need, on your mobile device:
- Shipments bar code scanning: no need to key in long track & trace numbers, just use your smart phone camera instead to read the bar codes
- Favourites’ list help you organize your shipments information and add aliases to identify your shipments easier
- Send your business partners links to the shipment status via email
Please note DHL ACTIVETRACING provides information mainly on DHL Freight shipments.
For more information on how to track other DHL shipments, including documents and parcels, please visit www.dhl.com
With Version 1.1.3:
- Visibility on shipments from other DHL tracking systems (DHL Express and DHL Paket) has been included.
(Please note that for shipments from other DHL tracking systems the DHL ACTIVETRACING app displays only a summary of shipments data, for details you will be forwarded to the corresponding DHL web site)
With Version 1.1.4:
- The mobile app is now also available in German
- We now cover as well DHL Global Forwarding (Air and Sea Freight) shipments
With Version 1.1.5:
- Improve stability on some Android versions
- Fix bug on search value input (open empty screen again) on Android >= 4.1
With Version 1.1.6:
- Fixed a small and very rare exception related to the local SQLite database
With Version 1.1.7:
- add the place/location where the event has happen
- correct a small bug when displaying the app in German language (event descriptions was in English)
I put I a valid tracking number which works on the DHL website and it came up with no results! To the person that says it's for freight only, the description says "tracking for DHL express shipments is working again" well it isn't.
Hopeless. Just like all the other reviews this app is a waste of space. Unable to locate my consignment number however when completed on the website it works fine.
Would not find tracking results for express parcel. Tried another app first and that one worked fine.
DHL services arr awesome but I don't why they made such a useless app.
Please update this app..a while ago this runs perfectly now it cant track any shipments
Obviously if you are shipping international, documents are of high importance. DHL does not care & makes it impossible to track. 4 days & 25 phone calls later, STILL no info.
Just hung searching for a single item, pretty basic stuff.
get no information
It allowed me to look up my package ONE time. I was able to see the shipping history and it seemed to work quite well. But then every time after that - even though I was looking up the SAME package - it would search and then say "Your search returned no results" which doesn't even make a lot of sense. I can still check on my package online so it's not the DHL service, it's just the app that's broken. Tried restarting the app, force stop, etc, nothing works. This is just a crappy, buggy app.
No problem to track my shipments...
There was no code on my receipt but there was an ID number, I entered that number and I saw the shipment step by step and the surname of the receiver
Shipment not found by this app. Could find and track on line.
Track 2 items from Hong Kong. I have dhl customs cert fir dhl express items but the app says nothing. Go on web site and low and behold the parcels are in Auckland. Waste of time having the app if it shows nothing!
While on website the updates appear on time and almost real time...on the app...you will receive your parcel and after days you will see the whole course! !!!
Waist of time,i can't track nothing with this app it just give me an error message but the same tracking number works well on dhl website
Only gave it ones star cause it won't let you leave, zero, plain and simple doesn't work. Enter your tracking number and always says "no results found"
In reference to some of the 1 star reviews. This application is in relation to DHL "FREIGHT" it will not track parcels and envelopes sent via Express.
It was absolutely pointless might as well just go on the website
Tried to look up a package ... ID# can't be found. Go on website...it's located. Need to fix....this app is not fixed/running like it says! Will rate better when corrected and works properly.
Doesn't show any results when I put in tracking number.
Entered a waybill number to track, it said no tracking. So I thought no problem, it's not entered into the system yet. I got a text an hour later, from DHL, saying my package had customs fees. I tried the app again, still no tracking. So I tried the web site, two days worth of tracking with about 30 status updates. Whatever crystal ball the app uses obviously doesn't work well. Uninstalling.
$50 to ship a small box to Rafha, Saudi Arabia. They sent it 500 from destination. Grrrrrrr...
I scan the number into the app: "no results". I type it into their website and I get what I need. Waste of time/space/data.
What kind of joke is this... It just redirects to the Web page lol. They have held my parcel for over a day in Vancouver vs sending it to Victoria and have me pay it here... So I paid and 6 hours later still showing waiting payment and the delivery will be delayed by 2 days. So much for paying extra for express when they hold it and wait for customs fees vs everyone else paying it in advance for you thus a brokerage fee. Totally useless...oh but they are still charging me a brokerage fee... Yeah.
Tracking number is not found on this app. But works on dhl website 0/10
I'm on a Samsung Galaxy S5. When the app used to work, it took me to the website (useless). Now it says my shipments are non-existent or the Tracking Number is incorrect or "Your search returned no results", when its clearly the same on the website!
Website works, app does not.
This app use to work good. But now the tracking numbers don't work. I use their website it works fine for tracking this app does not. It says not registered
I can track my package on my pc. I cant track my package on this app. This is useless. Don't waste your time with it, use your browser.
Pretty sure this isn't genuine dhl. Track # online website, it works. Track on this app, no results. Don't waste your time here
Useless!!!! never finds my tracking number. Doesn't do anything!!!
Express shipment directs you to the website, miserable UX. Could write a better app on a chalk board. 0/5
Didn't find my package then when it eventually did....I clicked for more info and took me to the web page anyway. No point using the app as you can do exactly the same function more efficiently from the website. More disappointing than opening a biscuit tin to find sewing supplies. : /
The app offers the most miserable user experience for 2014. Tracking results are not displayed in the app, you get redirected to Chrome instead. No status change notifications. No way to add Express packages to favorites. Tracking status often lags behind the web results. Pretty disappointing overall. Generally, it's easier to just google the tracking number from the Android search bar.
Did not find my Package at all!!! A company like DHL must find a better tracking android app.
Can't add to favorite and need to retype the code in order to find my package, can't just copy paste.
It can't find a package when my tracking number is clear. Easier to use the site.
suck big time. developer is not listening. 3rd party apps works better than this crap
Don't work.
by Q####:
My shipment was delayed due to 'natural disaster'. No response after complaining. In the end I had to collect the package myself.