Elastix SmartAssistant

Smart Assistant is an application that performs efficient call routing to a user over an Elastix Unified Communications Server.
The application allows to create multiple scenarios where we can decide how to redirect an incoming call.
Smart Assistant can cleverly determine where you are, through the phone wireless technology, and successfully apply a default condition.


Why Smart Assistant?
Smart Assistant was designed to allow the customization of the routing of calls to an extension. Specially designed having in mind people who spend most of their time out of the office, but need to have at hand all of the integrated communication technologies available in its corporate IPPBX.

Moreover, it makes it possible for you to take that "critical phone call" if you have an unexpected departure.


How is Smart Assistant different?
It gives the user the possibility to create multiple scenarios, allowing to create flexible conditions and actions to let you do more than just forward, transfer calls or set a presence status as "not available".

Users can pre-configure settings per location, caller, or event. Settings can be activated automatically, manually, or with the use of proximity devices and NFC tags.

”Smart Assistant is innovative, combining several technologies, which include VoIP, Asterisk, Presence, NFC and others to maximize the functionality of current IPPBXs considering the location of the user at any given moment.

By itself it is responsible for establishing the availability and re-direction of calls without the user having the need to constantly reprogram the calls routing in its IP phone and/or IPPBX”.

How it works?
Smart Assistant works in synchronization with an Elastix unified communications server. You must install the Administrative addon of Smart Assistant on the Elastix server in operation and perform basic configuration. Then the user is ready to redirect calls efficiently.

For more details visit the official web page: http://elx.ec/sassistant