Delta Dental for Android
The only good thing about this app is that, once you log in (if you can get that far) you can see the claims that have been submitted. Beyond that this app is useless! Your apparently able to tap on a claim and get all the info about it; doing this however causes the app to lock up and close down! For a company as large as Delta Dental I'm stunned at the lack of effort to make their app more stable, and if they are putting effort, it's not showing!
So far not so good. Keeps locking up while trying to input info
When I start to type info the app locks up completely! Not much use if it keeps locking up.
Doesn't work at all. It opens and that's about it.
Horrible app, 1 of the worst I have ever come across.
This app is useless. Cannot register for anything on this app. Total waste of time. Uninstalling this app.
Won't recognize info to register. FIX IT
Stupid app don't work waste of time
Locked me out after 2 attempts to login using the correct username and password.
Does not work period.
Not working.
For it to be 21mg app, it is useless. My Bcbs was 1, and it feature rich. Your interface is harder than hearing cats. Your email is not in the right format, really. I hope you payout better and take care of your subscribers better than you build apps.
My payments are supposed to be on autopay but since that's not happening, it would be nice if there was somewhere I could go to look into that on this thing
I think it could be more descriptive about our claims and how much insurance has spent on the specific service
If I'm logging in to my personal account, way more useful than a 2 minute brush timer would be the ability to see my deductible and how close I am to meeting it, as well as where I'm at in relation to reaching my annual maximum. Also, it doesn't look like all of my claims for the current year are listed. These should be standard features. Are they hiding somewhere that I don't see?
I installed this app previously, but this time the DOB field is now easy to work with. It took me a min to register, and after I login everything works. So far very good App
Update shows an option for fingerscan login, makes it secure fast login. I would suggest to stand out claims button, that's what anybody's primary purpose to use this app.
My Coverage should be more detailed with the codes of coverage like the website. I really don't need the app if that information is not here. Will follow up for changes if not I will uninstall.
Which idiot designed the add dependant feature date picker? To add a 35 year old, I have to scroll by month 12*35 times as there is no enter year option
Only downloaded because I don't see a "dentist search" feature on the website. The app has the feature, but sits there, stuck on stupid when you try to run the search.
Doesn't show or allow me to load dependants. Doesn't show my account number. Basically next to useless.
No need to carry the hard copy I absolutely looooove this app!! Developers keep up the good work!
Constantly crashes, and has poor design
Better than my bc app, like the life smile score feature. Like to see font a little bigger for Id card
Every time I click wallet it crashes. Every time I search for a dentist, it freezes.
I want to like this app. I was able to log in but can do little else without it freezing on me. Can be better and it should be.
works just fine on my old s3,easy to use. had to ttake my old phone to dentist and id card worked out
Cant register. It wont recognize an email.
Can't register. Won't recognize email.
Needs to be cheaper so everybody can afford it.
Does the job
Always accurate and is accepted mostly everywhere.
Makes life easier
I instantly installed this after it was trying to make me scroll all the way through EACH month and year to get from 2016 to 1974... If the developer of this app was this stupid in such a drastic design flaw then I will only assume all the rest of the negative complaints about this app is valid. Goodbye.
If I could give this app a ZERO I would. After entering all my account data I get to the birthdate field. MM/DD/YEAR. Simple, right? NOT!!! There's a pop-up calendar, and you are forced to scroll backwards MONTH BY MONTH until you reach your birth month AND YEAR. AWKWARD! This would be BAD ENOUGH if you're a Millennial, but if you're a BOOMER, it's truly an ordeal! So I did, but after I've gone through all of that, it came back with something was invalid. GRRRR. So I tried again: SAME THING!
When I try to log in for the first time, I get an error message saying my account is locked out. I know this is not true because I can log in just fine online using my phone's browser or a desktop. I also checked and rechecked that I used the right username and password.
I'm not sure how Delta Dental's engineering team is managed, but I would recommend that everybody stop working on little new features and enhancements, and actually figure out what is causing the "Unable to fetch data from server. Please try again." error. Nobody will care about "log in with touch ID" and "save five preferred dentists" if they literally can't log into the app.
This used to be such a useful app. Now it's slow, constantly crashing and is a nightmare. Please bring back the old app
Just like their website, lots of eye candy but little in functionality. Lacking basic features and some of the navigation is awkward.
by R####:
Can't login. Valid credentials just turns an error saying "Unable to fetch data from server. Please try again." In searching for this error, it looks like it has been a problem for over a year!