Grab - Airport Mobile Ordering

The concept is great, but I can't seem to be able to create an account, not on my phone , not on the iPad, not on your website. On the app I put in all my information and the is no submit button, nothing happens when I get to the end, and no instructions. On your website, I enter my information and click submit and nothing happens. I've tried multiple times. I give up! I don't have time for this kind of aggravation.

I had a tight connection in Denver (20 minutes to boarding time) and placed an order while my plane was taxiing. I was able to find a restaurant that was on my way to my next gate and the order was ready when I got there. The whole transaction was about 30 seconds. I would definitely recommend this app to anyone who has a tight connection around a mealtime. My only complaint was that I wish there was a clearly posted Grab pickup area at the restaurant I ordered from because I wasn't sure which line to go to

I am an Airline employee at LAX and this app has changed our lunch experience tremendously. This is also a great app for the traveling passenger with limited time before departure, getting something upon arrival, or grabbing a bite in-between a tight connection. "NO MORE LINES". I have the new Blackberry Priv and the app works flawlessly on my device . Only hiccup is that I dont get the employee discount, but it's so convenient it makes up for the change I'd be saving.

Placed an order on the app while waiting to deplane and got a text my order was ready just as I walked into the terminal. Walked right to the designated counter (using the map in the app), picked it up, and was on my way! App was easy to use and I really liked the map feature.

Unable to create account. No "enter" or Eula box after password. Part of Southwest promotion, does not work. Good in theory, but seems still in alpha stage.

Tried it as part of the SW promotion. Make sure you hit enter/return after creating the account in the password box (and that you followed the requirements; requires a special character to move on). I didn't think it would be that great but it was nice after running around the airport. I premade my order on the shuttle and i submitted it after I finished TSA. There was a long line at the coffee kiosk but MY order was paid for and ready!!!! Picked it right up, very happy.

Instead of waiting in line with the 10+ people, I placed my order through Grab and had it in hand 5 minutes later. Greatest thing to happen to airports since free Wi-Fi!

It doesn't allow you to create an account to login. Complete waste of your time. I could have saved time going to the restaurant and waiting in line to order food. Terrible. Frustrating. Don't use this!!!

Grab is a great experience! Used it at the Austin airport. Placed my order while I was dropping off my rental, and picked up my order on the way to my gate. Beautiful!

Tried to sign up but nowhere to hit enter after inputting info

Fantastic app. Only certain symbols may be used when creating your password....That was what keeping me from completing me grab account

I'm usually able to get a discount on food when I order in the line but how would I be able to do that through this app?

I work at an airport and this is a great way to avoid the line and still make it from lunch on time.

My order was ready B4 the expected time. Thanks

Makes travel so much easier!

Won't let me create a new account

Won't let me create account.

Great app, period.

Cool app.

Have not even tried it yet. The description says it works with Google Wallet but there is no option to use it. I do not want to type my credit card number into some app that I don't know what there security is.

There needs to be a way to add a tip after we pick up our order like the Starbucks app.

Used the app today and had a very bad experience. Total waste of time. Vendor had no notification, and I had paid for items they did not even carry. Don't waste your time on this. It's a good idea but not yet ready to be used.

Put in my info and there was no button to click next, super frustrating.

I can find restaurants at comnections

Work at LAX in its great

Interesting food and responding attendants.

Easy to ride

Boise airport when you click on an restaurant it shows the selection for the one below.

Used grab at the Atlanta airport. Very helpful descriptions of the food options. Application was very easy to use. I ordered and was immediately given my confirmation and told my wait time. I got a follow up text that my order was ready early. I was able to skip a substantial line and get my food fast. Hope to see them in all airports around the country.

Galaxy S5... installed app. Says no Internet connection. Tried on wifi and 4G. No luck.**** Edited on 2/11/16... App seems to be working correctly now. ... sadly too late for the 50 percent off promo that many of my Co workers were able to enjoy :-(

Interesting concept. When is it coming to IAH?

I love this app!!! Being that I work at the airport it's awesome!!!!

I dropped off my 15 yr old at the airport early this morning, and she didn't decide she was hungry until she was past security and beyond my reach. Such is life with teenagers... I am so very grateful for this app!! I've always enjoyed the breakfast food Schlotzkys at Austin-Bergstrom serves. Having this app allowed me to remotely place this order! Without it, that "hangry" teen would have had a miserable flight! Super functional, easy sign up. From download to food was 20 mins. Thanks developers!!

Don't use this app in Atlanta. When I ordered food, I was notified that I could pick up my order in 10 minutes. This was not the case. In fact, the kitchen was closed when I arrived.

Sweet. I never know where anything is in the airport and will use this solution. Looking forward now to my next trip.

This is a great app. I am eagerly awaiting when this is available at ORD.

This is perfect to get good food when flying. Please get MSP in the fold!

Garbage. Galaxy S4, Android 4.4.4. Kept saying it required an internet connection, but I had 4GLTE, then tried with WiFi. Neither worked. Uninstalled.