EEI/AGA Customer Service Conf

The EEI AGA Customer Service Conference and Exposition is the premiere utility industry customer service conference. Utility professionals from all levels, vice president through analyst, will be present to learn and share new ideas.
The general sessions include broad ranging topics on improving customer service throughout your organization. The breakout session covers subjects on
• Call Center Bill
• Payment Processing Credit and
• Collections
• Meter Reading/Field Service/Revenue Protection and
• Commercial and Industrial Account Management which give attendees an opportunity to hear best practices and share their successes as well.