RoTaxi Sofer

RoTaxi Sofer este o aplicatie personalizata pentru soferii de taxi din dispeceratul RoTaxi Brasov Romania.
Aplicatia lucreaza impreuna cu programul IndexDispatch, care este un program complex de dispecerizare taxi, de tip cloud. Acesta incorporeaza componentele de telefonie analogica, digitala si VOIP, precum sistemul de date GPS - monitorizare live; la randul sau, programul impreuna cu aplicatia terminal client (RoTaxi Client) si cu situl public al firmei, formeaza un mecanism complet care permite:
A) interconectarea clientului, directa sau prin dispecerat cu intreaga flota deservita, pentru onorarea solicitarii acestuia,
B) multiplicarea cailor de comunicare ale dispeceratului cu flota deservita, statia de emisie receptie putand deveni doar o simpla cale secundara sau doar de back-up pentru activitatea curenta.
C) transformarea dispeceratului taxi in call-center, fara a mai fi nevoie de atat de mult personal specializat in activitatea de dispecerizare,cat in cea de operare calculator.
D) facilitarea recrutarii personalului operator avand in vedere posibilitatea lucrului "de acasa" a dispecerelor.
E) controlul maxim detinut asupra corectitudinii distributiei comenzilor catre masinile din flota conform regulilor proprii.
F) echilibrarea foarte facila a numarului de operatori cu cererea in anumite zile, pe intervale orare, cand exista previziuni ca aceasta va creste masiv, prin simpla logare in sistem a operatorilor de acasa.
G) functie de dimensionarea infrastructurii sistemul permite dispecerizarea a mii de masini per user, eliminandu-se total dependenta de numarul de frecvente de emisie detinute.

Toate acestea au ca rezultat:

1) imbunatatirea vitezei de localizare a masinilor
2) identificarea instanta a clientului precum si a adreselor uzuale ale acestuia, la ridicarea receptorului.
3) micsorarea timpului alocare a comenzii (intre min.1s. si medie 7 sec.)
4) indrumarea usoara a soferului catre locurile de imbarcare solicitate
5) monitorizarea facila a derularii comenzii pana la finalizare
6) optimizarea alocarii comenzilor catre masinile din flota, in sensul minimizarii timpilor medii de asteptare si
a distantelor parcurse in gol pana la clienti.
7) imbunatatirea calitatii serviciului executat catre client, prin personalizarea sa si a necesitatilor sale. Rotax driver is a customized application for taxi drivers in Rotax dispatcher Brasov Romania.
The application works with IndexDispatch program, which is a complex dispatching taxi cloud. This phone incorporates analog components, digital and VOIP, such as the GPS data - live monitoring, in turn, shipped with the terminal client program (Rotax Client) and the public site of the company, formed a complete mechanism that allows:
A) interconnection customer, directly or through the entire fleet dispatch service, to honor his request,
B) multiplying horses served fleet dispatch communication, transceiver station can become simply a way secondary or back-up for the current activity.
C) transformation taxi dispatch call center without the need for so much in the business of dispatching personnel, both operating in the computer.
D) facilitating recruitment operating personnel can work given "home" to dispecerelor.
E) maximum control over the correctness owned cars in fleet orders to distribution according to its own rules.
F) very easy balancing of the number of operators demand on certain days, the time slots when there are forecasts that it will grow massively, by simply logging in from home system operators.
G) by sizing system infrastructure allows monitoring of thousands of cars per user, eliminating totally dependent on the number of frequencies being held.

All this results in:

1) the improvement of the location of cars
2) identifying customer court and its usual addresses in Hook.
3) reducing the time allocation order (between min.1s., And an average of 7 sec.)
4) driver easy guidance to points of loading required
5) Easily track the performance order to completion
6) optimizing the allocation of orders to vehicles in the fleet, in the sense of minimizing the average waiting times and
the distances traveled into space to clients.
7) improving the quality of services performed by the customer through personalization and its needs.