WeightWatchers Tracker Scale for Android
I am giving this app a 1 star review because I don't even know how or if it works. It will not allow me to sign into my WW account. I've been eager to try it but now it may have to go back if I can't use all the features.
I can't get it to do anything! The app doesn't allow me to sign on. Ridiculous! I'm glad I didn't have to pay for this! I would not recommend the scale or the app!!
lost all of synced data after I reset my phone. i guess it saves data to phone. my wife and I have a profile each on the scale and this app works with our phones perfectly. connects ok uploads ok easy to read. I like to see the results on this app instead of the scale. this app even reminds me to turn on Bluetooth on my phone.
I like the app, but tho I can run it on my Samsung, I can not sync it to Samsung Health. I hate having to put everything in by hand.
Cannot connect the app to the scale. HORRIBLE. I've even uninstalled and reinstalled the app.
Unable to login. What's the point. Will be returning the scale in the morning
No longer syncs with weight watchers app and loses or replaces data in ww
The app won't let me revocer my password. I've tried a few times, and nothing.
Not connecting to scale
Like others on here, I have the app and it worked wonderful until an update. I emailed them and let them know I was having issues. I had an email response very quickly of some troubleshooting tips and questions they had. After 'troubleshooting' with no luck, I was informed that everything was getting forwarded to the "tech guys". A few days later I received an email that a new update was out and to try it and let them know if it worked. It did. I like the app, and loved the customer service.
Worked good until latest update.now it won't connect to the scale. I purchased the scale because of Bluetooth now that feature is useless. Weight watchers why are you not fixing the problem?
Will not even let me sign in using my ww credentials
Loved the app until the 6/26 update that was supposed to "fix" connection issues. It now caused connection problems. My scale says it's connected to Bluetooth but my app does not connect to the scale. Extremely disappointed.
DO NOT BUY THIS SCALE. It is useless without the app, and the app does NOT work. If I wanted a regular non-connected scale I'd have bought one and saved money. Instead, I bought this scale that was advertised as a smart scale. Got it home and downloaded the app and every single time I try to connect to the scale, the app crashes and closes. Every single time! I do not have an old phone. In fact, I have 2 of the absolute latest Android phones that exist and I am on the absolute latest and greatest Android version since I have a pure Android experience directly from Google itself. Conair, you have 48 hours to remedy this problem. After that, it's class action lawsuit time for false advertisement and warranty fraud (there is supposed to be a 10 year warranty in addition to the 90 day lemon law in this state and the app is not covered under this warranty...yet the scale does not work as advertised without the app. Read the reviews). Terrible product. It's bad enough that I have to give my email address to weight myself.
No export function. Can't change to metric (Kg). App keeps asking for BT connection permissions and does not link all the time. Worst yet - it CANNOT link to Fitbit or other fitness data apps.
Initially the scale and app worked perfectly...currently the app does not sync to the scale - AND THAT WAS THE PURPOSE FOR PURCHASING!! Hugely disappointed.
No longer connect to scale
No longer connects to scale. Can't manually add a weight because it will just repost what your previous weight was. Tried to delete the incorrect weight but device froze. The BMI listed on the scale does not match the BMI listed in the app. So far worthless.
It synced for about 4 months now it won't at all. Tried using my Dell tablet and my Galaxy S 6 edge but no luck. Fix the Bluetooth or this scale is false advertising !
Holy moly, should my historical data go away when I leave weight watchers?! That's nuts.
What's the point of having an account, if all data will erase when you change to a new phone.
Can't open!!!!! Take it down for obvious reasons!!!
Useless. Bad UX
Doesn't connect anymore, fix it!
Really works and it is simple to use
Useless
Bluetooth connection lacking. Have model WW910F of the scales and a new Samsung smartphone. I was able to connect at first now couple weeks later can't, both conair and weight Watchers websites offer no aid on fixing this, they need a help section for these problems. My motivation for buying it in the first place was so I could quickly store and track my results on the app, for now I manually enter it into the app. Plan refunding it back at Bed Bath and Beyond, if it isn't fixed SOON.
I was able to connect for the first 4 days and now my Samsung Galaxy 6 will not connect at all. I tried to connect with my Samsung tablet with the same result. Please fix this issue. I loved it the first week.
Easy to get started, synced right up to my LG V10. Great job on the app, great job on the Bluetooth Scale!!
No directions on how to sync with WW app.. I finally figured it out...you log in with your current WW account...
Can not log in or register.unfortunately app has stopped is what i get.I just bought scale trying to log in and cant please fix.
Bluetooth won't connect
I like the scale but really wanted it to connect via Bluetooth--that was the whole reason I bought it. Will be returning the scale. Using Samsung Note 5 with latest android.
Nexus 6: the Bluetooth connection succeeds one time out of perhaps 15 attempts.
Cannot create and account and connect to scale.
Loved it!
Blue tooth on my samsung 6 Will not recognize the scale
I carefully followed all the instructions and spent an afternoon trying to get it to work, and it never did. My bluetooth has worked perfectly with everything else I have paired it with. I returned this scale to the store. It did not do what it advertised. I was very disappointed!
Initially this was great but now it won't connect. Makes the cost of the scale pointless now that the feature that made it cost more doesn't work. Listen to your customers - fix this issue.
by M####:
Tried to download the app and it froze up with a warning not to use if pregnant. Never been my problem but I don't have to worry about it because I can't use it at all. With the lousy reviews why should I have thought my luck would be different?