Commerzbank photoTAN for Android
Not working for xiaomi mi 4i os version 5.0.2 App version 7.1.10
Unable to open the app
The app was working fine on my one plus 2 until the recent update. Now it says that the photo tan is not activated. Not able to activate it at all.
Worked great for 1+ years until last week ... suspiciously last updated Nov 18??? Hmmm. Samsung S5 Neo. Update.... their update fixed the problem...
Honestly the commerzbank app are not good, many time it disconnect my account from the app and I end up in a foreign country not able to transfer money
I've been using the photoTAN app for several years and it was working fine. I'm now on a Google (Motorola) Nexus 6 and recently updated to Android 7.0 (Build NBD91P). The newest versions of the app, 7.1.X including 7.1.9, don't seem to be working anymore - the app hangs on the splash screen immediately after launching. I downgraded to an older version of the app back from April (Version 7.0.1) and this one seems to be working fine. However, this is extremely annyoing since I cannot use the "Update All" functionality on my phone if I want to ignore updates for the broken new versions and without the app I cannot carry out online banking which I need to do all the time. Please investigate, devs.
Initially this app did not work anymore on Android 6.0.1. However, after the update, everything seems to be fine, works as expected. Thanks for the quick reaction!
20 times reinstalled yet crashing and no solution suggested wow put my money in a stone age bank
Whenever I open the app it get crashed, and I can't scan the code!
Deactivated itself for no good reason after a softwarevupdate
Still not working after updating. The app shut down immediately after starting. Please fix.
Nicht arbeit samsun 4 warum bitte bescheid sie mir . Danke
Immediately after start app closes. App version 1.7.9
keeps shutting down. not possible to do anything.....
After breaking my heart initially I persisted and after hours of farting about with photo TANs it somehow worked. Not for the easily frustrated but stick with it and it will work... eventually.
If you don't read German, you're screwed. There is no ability to change languages and with European countries filled with people from everywhere now, that's a dumb move.
I really hate this application, never worked whenever I need it. I had to call service every time. Once I stuck in a foreign country, because of this. I needed to buy flight tickets, but thanks to application, somehow it de-actived itself and asked me activation letter when I am thousands of kilometers away. Application de-activate itself randomly. When you want to activate, Commerzbank web page shows that this device is already activated, when you want to deactivate from web page, it asks to take photo of another tan. But again you cannot because mobile app is in activation state. Every time different different errors. When application is updated, it can never work with old cache. Always you have to uninstall and remove cache and install again. But what happens if we do not have internet in our mobile at this point (another country roaming)? I think no one thought about this at all. This problem already solved in other countries by sms. When you want to use your credit card online, you just receive a code via sms and thats all, very practical and works in all situations. Why photoTan is adapted, even if it is adapted why it cannot be implemented properly, I do not understand.
Something is wrong with the current version and it crashes while starting up every time. I've reinstalled it a few times and rebooted my phone. Now I have no means to transfer money and I'm 9 time zones from Germany.
I don't get it. Was the idea to make a QR scanner that doesn't work? If so, mission accomplished.
Seit einiger Zeit funktioniert diese App nicht, bzw lässt sich nicht einmal öffnen!
Doesn't work
Dear Commerzbank team, Thank you for replay. I have checked but I don't have mentioned app. "Xposed" - and application is still not running For testing I kill all app. but still PhotoTAN is not starting!!!
App will deregister itself at random moments. The banking app also does not work at night. Being able to open the landing page does not count as 24/7 access if you cannot log in. Please stop misleading people. There needs to be a backup option and at the moment as i ve been left high and dry at a very important moment i am considering leaving the bank.
The app is doing its job perfectly when you are capturing from a computer screen. Since everyone today is carrying a smartphone, the app should be able to capture a phototan from a mobile environment. Please fix this as it would be extremely helpful for everyone needing to do payments directly from their mobile phone.
Hate both apps Complicated and lot of paperwork
This app crashes automatically on my OPPO mobile phone android version 6.0.1 Kindly fix it asap
Kann die aktivierungsgrafik nicht mehr lesen. Damit ist Online Banking unmöglich. Wieso immer so kompliziert?
The app is great, but it is definitelly would be nice to have a password protection, if user want to have it.
Warum kann ich die Sprache nicht auf Deutsch ändern ??!
The app closes immediately upon opening, with no error/warning message given. Have no Xposed installed. Turned out it doesn't like having Xposed _Installer_ on the phone: uninstalling it fixes the problem. Which obviously has nothing to do with Xposed _Framework_ installed (as app description requires). Nexus 5X rooted, stock Android 6.0.1, build MTC20K.
God, Germany is not suited for people who use their smartphones. Try ordering online and paying by your credit card: You need a PhotoTan which is taking a picture with your smartphone. The joke is I am using my smartphone. So what's next?
Not working since more than a month now. Closes immediately upon opening. It used to work flawlessly. Now it's useless.
Not working in my Asus ZenFone 5. App crashing once I open. Not able to scan the code. Please fix it Thanks in advance!
Crashes on Samsung Galaxy Note 1 N7000. Please fix! Edit: Jetzt muss ich extra zur Bank nur um Geld zu überweisen. Zurück in die Steinzeit...
So far so good, the app works fine. Just changed my limit. Wanted to change my language that didn't work....
Does not work on the HTC10 with htc sence OS (android 6.0.1). I can open the application, but photoTan capture does not work thereby app is useless.
The app it's not working on my phone. I tried several times to capture the photo tan and it's not possible.
App schließt sich automatisch nach ca. 1sek. Android 6.0.1, Samsung S5
App schließt nach 1 Sekund. Was kann ich tun? Kann jemand mir helfen? the app closes after 1 second when i open the app
by G####:
I'd like to change the language and the device-name. It is not possible!