CrashPlan PRO

Long time user of desktop Pro version and I'm very satisfied. The app makes it very easy to download my files.

Want to manage my accoynt. And by now I should be able to backup phone to crashplan.

This app crashes on the Nexus 5 during the logon process. Basic troubleshooting has failed, including reinstalling, clearing app cache, and googling for a solution.

If I try to connect without wifi all I get is a crash message. If I'm connected to wifi then all I get is "Error connecting to server" Fix the android version of this. IPhone has no problems

Three reasons why you should NOT use CrashPlan 1. The software to keep track of back ups are finicky and often slow when backing up or downloading 2. You could have 2 tera worth of data backed up and if you do not extend your subscription within about a week they will delete ALL of your data with no way of getting it back 3. Because of the download speed, the fastest way to get your data is have them send you a hard drive to "borrow" at the same price it would cost to buy yourself an external hard drive with MORE space and back you own files. There are many other reasons not to use CrashPlan, including customer service and their basic attitude of not caring about your data, and finally they "LOST" somehow a backup of mine and it was unrecoverable. Do NOT get crash plan. It is a rip off.

Good applications

Haven't even been able to open it yet.

It doesn't show devices from sub-accounts. Kinda pointless

Useless for Account Management

It works great and I'd use it all the time. Sadly it crashes unless I'm connected to a wifi network. Somewhat defeats the purpose.

I started out liking this service because it's simple, unlimited and works. Then I discovered a few problems. 1) This app does not backup mobile data. 2) There is no sync folder . 3) I was dual booting my computer between Windows 8 and Windows 10, so I adopted the same computer in Windows 10... well it saw missing files and folders from Windows 10 so it immediately deleted them from the backup set AND the server without asking for confirmation. In moments my entire 1 TB backup was gone. I deleted Crashplan

This app crashes on the Nexus 5 during the logon process. Basic troubleshooting has failed, including reinstalling, clearing app cache, and googling for a solution.

Called for with a problem, they said it would take 24 to 48 hours for customer service to even respond. Still waiting 2 months later.

Doesn't work

Unusable on Nexus 5 running stock Lollipop

I guess CrashPlan pro lives up to its name because it keeps crashing on my Samsung Note 3 can't even launch the app without it crashing each time

Want to manage my accoynt. And by now I should be able to backup phone to crashplan.

Previously wasn't working on my HTC one, but perhaps the service had problems the other day. Working fine now. Very useful to grab backed up files from phone whilst on the go. Perhaps could have more features, but does all I need it to do.

Business

Don't know how it actually works, I should be able to use this with my current pc subscription. Disappointed.

What a waste of time and money. This app is as Crappy as their upload speed.

Doesn't seem to show all my devices, and certainly does not reflect the real backup status of the one device it shows. Could be used to "restore" my laptop files to my phone, I guess, but I don't really need that. No reporting/alerts on backup status.

Would like to be able to start/stop the backup. Restoring a file to my phone is not at all helpful. Need control over the backup process.

I just started use this, what a great app. Code42 really came up with a good solution to mobile backup.

Directly from my android phone. I just signed up for trial & would like to be able to upload files directly from my phone but because I haven't downloaded it onto my computer yet it won't let me login! Umm that renders this app useless, utterly useless!!!

I expected the app to give me some control of my backup processes the way the Web dashboard does, but this only lets me restore files to my PHONE. Good backup service.

Encryped access to all backed up files and one click download to updated files. Keeps my life in sync!

Not worth having on your phone if you can't use it to view deleted files, nor use it to restore the file on the computer/server. Can only download it to your phone.

FYI this app doesn't work with the "Enterprise" version of CrashPlan. This app is only for the CrashPlan services where your files are backed up to their servers.

Love Crashplan but we run out own servers. We would love access to our own Crashplan servers via mobile. I would even pay for the app!

unable to retrieve folder contents at this time.. that's what I always get.

So glad I can finally access my files from mobile.

Very Impressive

Code42 writes some good software. Love the service and the app. Keep it up.

This app crashes on the Nexus 5 during the logon process. Basic troubleshooting has failed, including reinstalling, clearing app cache, and googling for a solution.