FieldSherpa

For any organization with field operations scheduling their tasks, tracking their progress in real-time during the day, ensuring customer appointments and analyzing the performance can be challenging.

FieldSherpa is a cloud based solution which transforms the productivity of your field operations by using intelligent scheduling and insightful performance analytics. By leveraging the ubiquitous smart phones, any business whether small or big can get onboard quickly manage & optimize their field operations.

Field tasks like sequence of deliveries, collections and jobs can be scheduled based on optimized routes or on quality of service arrangements with customers. The schedule is then electronically communicated to your field workers smart phone eliminating paper trail.

The progress of each worker's schedule can be monitored in real-time against the plan. Customers can be notified of the servicing times based on the actual progress of the plan minimizing job delays or miss outs. Customer can instantly acknowledge and rate your services bringing in complete visibility.

The performance of your field operations can be analyzed with insightful charts thereby helping you in improving your planning process. The 'Performance Pyramid' chart provides you all the necessary key performance indicators like productivity, efficiency, service quality, punctuality and average customer rating.