Omaha Mobile App

The app is amazing, I can keep track of what I submit to the city. I reported an issue over a year ago, within days green paint wad on my sidewalk and then crickets. I called a month ago and they had no record of where this problem was. I now have had a barricade for a month. App a 4.... city response 1

The app is easy to use and has been helpful in reporting problem issues to the city. The app dies need a few improvements. First, if I give it permission to access my location, photos, videos, etc. when I first use it, remember that decision. It is frustrating to have to enter that each time. Especially if you are doing more than one information upload at a time. Second, if I enter my contact information, remember that it give me the option.

You can post things and there is no follow up or they flat don't take care of it. All you have is a reply they got it.

When reporting an issue, you get notice that the ticket closed, but not whether the issue was resolved.

Easy to use, no complaints.

I reviewed this app a year and a half ago and have seen some improvements worth mentioning. When a ticket is entered you receive updates on its status. The interface seems more clear as well. Still needs some visual improvements and more freaking updates would be welcome. I wish it had links to other Omaha city apps like Park Omaha.

For a consulting firm that has done these apps for many cities, it is sad to see how under tested and unpolished it is. Plenty of good developers here in Omaha, I don't see why the city outsourced this. ...Just updating for my Droid Turbo 3 years later. Still broke.

Generally great response from the City of Omaha on submissions. Would love a feedback button or a BS red flag though for when they close something before it's actually done.

I like the app. but they do not keep it updated or tell you if or if not going to do something about it. I am thinking its better to just call the mayors hotline.

Love it

Hell freeze over before anyone will respond. I wish there was a '' no'' star option.

Love the fact you dont have to call and bug them or wait on hold and you can see the progress level of your report. Plus you can view if someone has already reported and vote it up so its not being reported multiple times again wasting employees time. Great App.

Easy to use. The city fixed the road and it is a job well done.

I have reported 3 different items and none of them were resolved. It showed as in progress. This app is a waste of time and money.

Best way to file a report with city. Issue reported was corrected in less than 24 hours. Awesome job Omaha!

Works have made several reports with this app and city works fast to fix the problem great

Can't type in an address easily, FC when I try to take a picture.

Can read the descriptions which amount white on white text.

I reported graffiti and within 24 hours my ticket was "closed" but I have no idea if action was taken or not. I'm not in the area to be able to check. This app has great potential.

Constantly crashes...

Needs some work, still glitchy in spots.

Good.

Does really well, get ticket number abs gets the issue usually done in a timely manner.

Great app for Omaha for citizens. However app crashes a lot on everything. Please fix!

This app sucks

crashes touch screen on samsung galaxy

References non existant add-on called air mail. Will not run on android.

Tried the reporting tool without my GPS enabled and didn't create media. App crashed, out of memory error. Local news RSS feed isn't feeding local news, and they used their own (HUGE) maps instead of using the Google Maps API, so massive amounts of data are used and the loading process is really slow. Fix all that and I'll spread the word. Would be useful in the winter.

Not exactly...but anything to try and get Omaha to be more responsive cannot hurt

Hope Omaha does not drop the ball and makes it work. Fantastic program!!

Installed and works well on my Android

Force close when trying to view pictures

My reports got resolved inside of a week.

Still cumbersome to enter report, too many steps. And why does every report requires media included? A non working street light is pretty self explanatory.

The force GPS function needs to be disabled. I traveled out of the area I filed a report on and it wouldn't allow me to change my location even after entering an address. Also seems like nome of the issues are ever resolved or followed up on. There needs to be some follow up as in resolved, no action taken at this time (why? ) , or a simple continuing to monitor etc. You are asking for us to communicate, some reciprocation would be appreciated.

No one follows up on the submitted tickets and most never get resolved AT ALL!

Bad

I like the ability to submit a report about potholes and graffiti but they sure made an awkward app to do it. First, there's an annoying pop-up notifying me that my GPS is off and forces me to enter the "settings" part of my phone. I know my GPS is off, that's what i wanted. After that i have to use a data-heavy map to "pinpoint" my location which may be useful for some reports but just slows the whole submission process for things like potholes that just need an address. Like the concept, needs tweaking

I've used this app a couple times. It has been months and it still says in process and the problems have never been resolved.

For a consulting firm that has done these apps for many cities, it is sad to see how under tested and unpolished it is. Plenty of good developers here in Omaha, I don't see why the city outsourced this.